Telephone numbers in Indonesia

Telephone numbers in Indonesia have different systems for land lines and mobile phones: land lines use area codes, while mobile phones do not.

Indonesia telephone numbers
Location
CountryIndonesia
ContinentAsia
RegulatorBRTI
Typeclosed
Access codes
Country calling code+62
International call prefix00x or 01xxx (VoIP)
Trunk prefix0

For land line area codes, the digit "0" is added in front when dialing domestic long distance from within Indonesia, but is always omitted when calling from abroad. Instead, callers would use the Indonesian country code +62, followed by the area code, without the "0". Domestic phone numbers in large cities have 8 digits, and in other areas 7 digits. Mobile phone numbers have a total of 10 or 11 digits for postpaid depending on the operator, whereas prepaid services get 11 to 12 digits determined by the operator.

Until October 1999, East Timor was included in the Indonesian telephone numbering plan, using the area codes 0390 (for Dili)[1] and 0399 (for Baucau).[2]

To make a phone call to Indonesia from abroad, the following formats are used:

For calls to landlines, callers dial +62, followed by the area code and subscriber's number, omitting the '0', hence a nmber in Jakarta would be dialled as +6285396908251 For calls to mobile wireless phone (GSM) from abroad, callers dial +62, followed by the subscriber's number, omitting the '0', hence +62 85396908251

Overview

Numbers in business contact information

On business cards and other contact information, telephone numbers might be listed as "HP" or "hunting". "HP" is an abbreviation for "hand phone" or mobile phone and is pronounced "hah péh". Hand phones might also be referred to as pon-sel (short form of telepon seluler) or telepon genggam ("hold-in-the-hand telephone"). Hunting refers to an office line in which multiple individual lines are connected so that an incoming call can roll over to another line if the first line is busy. This permits only one number to be published.

Operators

International call operators:

  • PT Indosat: 101
  • PT Telkom: 107

Domestic call operators: 100 International phone number information: 102 Local phone number information: 108

Phone number information in other area:

  • 106
  • <Area code> 108.

International Direct Dialing Prefix
  • PT Atlasat Solusindo (SLI-01018) : 01018 ( ÁčČ )
  • PT Gaharu Sejahtera (SLI-01019) : 01019
  • PT XL Axiata Tbk (XL): 01000 (VoIP)
  • PT Indosat: 001, 008 or 01016 (VoIP).
  • PT Telkom: 007 or 01017 (VoIP).
  • PT Smartfren Telecom: 01033 (VoIP).
  • Axis: 01012 (VoIP).

To make an International phone call from Indonesia you should use the following format:

<IDD prefix> <country code> <area code> <phone number>

Fixed CDMA Wireless

Numbering for FWA CDMA follows the PSTN rules (area code)-XXXX-XXXX. Which X depends on empty slot of numbering plan, and may vary between cities. But mostly, for Jakarta (and some of other Big City);

  • PT Bakrie Telecom Tbk (Esia): (area code)-9XXX-XXXX, (021)-80XX-XXXX, (021)-83XX-XXXX
  • PT Telkom Tbk (TelkomFlexi): (021)-70XX-XXXX, (021)-68XX-XXXX, (area code)-54XX-XXX, (area code)-70XX-XXX, (area code)-80XX-XXX, (area code)-81XX-XXX, (area code)-68XX-XXX, (area code)-3XXX-XXXX
  • PT Indosat Tbk (StarOne): (021)-30XX-XXXX, (031)-60XX-XXXX, (area code)-61XX-XXX, (area code)-62XX-XXX, (area code)-63XX-XXX, (area-code)-90XX-XXXX
  • PT Mobile-8 Telecom Tbk (Hepi): (area code)-50XX-XXXX, (area code)-21XX-XXXX, (area code)-31XX-XXXX

CDMA Mobile Wireless
  • PT Smartfren Telecom : 0887-XXXX-XXXX, 0888-XXXX-XXXX, 0889-XXXX-XXXX
  • PT Sampoerna Telekomunikasi Indonesia (Ceria/Net1): 0827-XXXX-XXXX, 0828-xxxx-xxxx
  • PT Smart Telecom (Smart): 0881-XXXX-XXXX 0882-XXXX-XXXX 0883-XXXX-XXXX 0884-XXXX-XXXX 0885-XXXX-XXXX 0886-XXXX-XXXX-YYYY

GSM Mobile Wireless
  • PT Indosat

Matrix prefix:
0814
0815
0816
0855
Mentari prefix:
0816
0815
0858
IM3 prefix:
0856
0857

  • PT Sampoerna Telekomunikasi Indonesia

NET 1 prefix:
0827
0828

  • PT Telkomsel

kartuHALO prefix:
0811
0812
simPATI prefix:
0812
0813
0821
LOOP prefix:
0822
kartu As prefix:
0851
0852
0853
0823
BY.U prefix:
0851

  • PT XL Axiata

XL Postpaid prefix:
0817
0818
0819
0877 (XL Prioritas)
0878 (XL Prioritas)
XL Prepaid prefix:
0817
0818
0819
0859
0877
0878
AXIS (acquired by XL) prefix:
0831
0832
0833
0838

  • PT Smartfren Telecom

Smarfren prefix
0881
0882
0883
0884
0885
0886
0887
0888
0889

  • PT Hutchison 3 Indonesia, formerly PT Hutchison CP Telecommunications

3 prefix:
0895
0896
0897
0898
0899

  • PT Berca Hardayaperkasa

Hinet prefix:
082
087

Satellite Phone
  • PT Telkom

Emergency number

In Indonesia, emergency numbers are mostly using 11x format[3][4]

  • Police: 110
  • Ambulance: 118 or 119
  • Fire: 113
  • Search and Rescue (BASARNAS): 115
  • Mobile and satellite phone: 112

Calling formats

To call in Indonesia, the following format is used:

xxx xxxx Calls within an area code +62 yyy xxx xxxx Calls inside Indonesia in city centers

+62 yyy xxxx xxxx Calls from outside Indonesia

+62 8nn xxxx xxxx Calls to mobiles from outside Indonesia

Area 2

These are area codes for the provinces of Jakarta, Banten, West Java, Yogyakarta, and Central Java.

Jakarta
  • All areas—021

Banten

West Java

Central Java

Yogyakarta
  • All areas—0274

Area 3

These are area codes for the provinces of East Java, Bali, West Nusa Tenggara, and East Nusa Tenggara.

East Java

Bali

West Nusa Tenggara
  • Mataram, West Lombok, Central Lombok—0370
  • Sumbawa—0371
  • West Sumbawa—0372
  • Dompu—0373
  • Bima—0374
  • East Lombok—0376

East Nusa Tenggara

Area 4

These are area codes for the provinces of West Sulawesi, South Sulawesi, Central Sulawesi, South East Sulawesi, North Sulawesi, and Gorontalo.

South East Sulawesi

South Sulawesi

West Sulawesi

Central Sulawesi

North Sulawesi

Gorontalo

Area 5

These are area codes for the provinces of West Kalimantan, Central Kalimantan, South Kalimantan, East Kalimantan, and North Kalimantan.

West Kalimantan

Central Kalimantan

South Kalimantan

East Kalimantan

North Kalimantan

Area 6

These are area codes for the Provinces of Aceh and North Sumatra.

Aceh

North Sumatra

Area 7

These are area codes for the Provinces of West Sumatra, Riau, Riau Islands, Jambi, South Sumatra, Bengkulu, Bangka-Belitung, and Lampung.

West Sumatra

Riau

Riau Islands

Jambi

South Sumatra

Bangka-Belitung
  • parts of Bangka (Belinyu) -- 0715
  • West Bangka—0716
  • Bangka, Pangkal Pinang—0717
  • Central Bangka, South Bangka—0718
  • Belitung—0719

Bengkulu

Lampung

Area 9

These are area codes for the provinces of Maluku, North Maluku, West Papua, and Papua.

Maluku

North Maluku

West Papua

Papua

See also

References
  1. Travel Indonesia, Volume 16, 1994, page 46
  2. The Official Catholic Directory for the Year of Our Lord, Part 2, 1999, page 72
  3. (in Indonesian)http://www.telkomsel.com/about/news/861-call-center-111-dan-128-untuk-kartuhalo-berubah-menjadi-133
  4. (in Indonesian)http://web.kominfo.go.id/sites/default/files/RPM%20Perubahan%20Ketujuh%20Atas%20Keputusan%20Menteri%20Perhubungan%20No.%20KM.%204%20Tahun%202001%20Tentang%20Penetapan%20Rencana%20Dasar%20Teknis%20Nasional%202000%20%28Fundamental%20Technical%20Plan%20National%202000%29%20Pembangunan%20Telekomunikasi%20Nasional.pdf
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