List of Amazon locations

Amazon's Day 1 building in Seattle, Washington

This is a list of locations in which American corporation Amazon does business.

Headquarters

Amazon's former headquarters in the Pacific Medical Center building in Beacon Hill, Seattle

Amazon's global headquarters are in 14 buildings in Seattle's South Lake Union neighborhood, developed primarily by Vulcan, Inc. from 2008 onward. The first 11 buildings were acquired from Vulcan in 2012 at a cost of $1.16 billion.[1][2] The company was previously headquartered in rented space within the Pacific Medical Center, located in the city's Beacon Hill neighborhood, from 1998 to 2011.[3][4]

Amazon is currently building a new three-tower complex in Seattle's Denny Triangle neighborhood to serve as its new headquarters. The plan, designed by NBBJ and named "Rufus 2.0" after a dog who was part of the company in its early days,[5][6] was approved by the city of Seattle in 2012 and construction began the year after.[7][8] The first of the towers, nicknamed Doppler, opened on December 14, 2015.[9][10]

The European headquarters are in Luxembourg's capital, Luxembourg City.[11]

Software development centers

While much of Amazon's software development occurs in Seattle, the company employs software developers in centers across the globe. Some of these sites are run by an Amazon subsidiary called A2Z Development.[12]

Customer service centers

Retail

Below is a list of Amazon's retail locations, as of October 2018. Most of the stores are located inside of the United States, but Whole Foods also operates stores in Canada and the United Kingdom.

Pick-up points

In addition to Amazon Lockers, Amazon has around 30 staffed pick-up points in the United States and over 800 independent ones in India. The US locations have large sets of Amazon Lockers and an area for customers to make returns.[35] The India locations are in existing retailers and have customers wait in for a store employee to retrieve their package.[36] The company also operates 33 Treasure Trucks in the United States and United Kingdom, which serve as pick-up points for one deal per day that customers can order using the Amazon app.

Fulfillment and warehousing

Fulfillment centers are located in the following cities, often named after an International Air Transport Association airport code. Amazon Fulfillment centers can also provide warehousing and order-fulfillment for third-party sellers, for an extra fee.[37] Third-party sellers can use Fulfillment by Amazon (FBA) to sell on other platforms as well, such as eBay or their own websites.[38]

Warehouses are large and each has hundreds of employees, sometimes thousands. Employees are responsible for five basic tasks: unpacking and inspecting incoming goods; placing goods in storage and recording their location; picking goods from their computer recorded locations to make up an individual shipment; sorting and packing orders; and shipping. A computer that records the location of goods and maps out routes for pickers plays a key role: employees carry hand-held computers which communicate with the central computer and monitor their rate of progress. A picker may walk 10 or more miles a day. In the newer fulfillment centers, items are stored on pods and brought to pickers by robots (Amazon Robotics). In the United Kingdom initial staffing was provided by Randstad Holding and other temporary employment agencies. In the United States, many workers are hired as Amazon employees and granted shares of stock, while others are offered temporary seasonal positions. "When we have permanent positions available, we look to the top performing temporary associates to fill them," said an Amazon spokesperson.[39] Development of a high level of automation is anticipated in the future following Amazon's 2012 acquisition of Kiva Systems, a warehouse automation company.

Customer Service Center in Huntington, West Virginia
Amazon.es warehouse in San Fernando de Henares, Madrid, Spain)

Other

Closed fulfillment, warehousing and customer service locations

These US distribution centers have been closed: SDC Seattle Distribution Center, located in Georgetown, just south of downtown Seattle; Red Rock, Nevada; Chambersburg, Pennsylvania; Munster, Indiana; and McDonough, Georgia.[66][67][68] From 2000[69] until February 2001, there was an Amazon customer service based in The Hague, Netherlands.[70][71]

References

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