Love's Travel Stops & Country Stores

Love's Travel Stops & Country Stores

Type	Private
Industry	Energy, Retail (Convenience stores), Hospitality, Storage
Founded	1964
Founder	Tom Love
Headquarters	Oklahoma City, Oklahoma, United States
Number of locations	470+ (2018)
Area served	United States
Key people	Tom Love, Executive Chairman Greg Love, co-CEO Frank Love, co-CEO
Services	Diesel fuel and gasoline Truck / tire repair and maintenance Restaurants Convenience stores Driver amenities Hospitality Storage
Number of employees	22,000 (2018)
Website	www.loves.com

A Love's Travel Stop on I-40 in Choctaw, Oklahoma

Love's Travel Stops & Country Stores (commonly referred to as Love's) is a North American family-owned chain of more than 470 truck stop and convenience stores in 41 states in the United States. The company is privately owned and headquartered in Oklahoma City, Oklahoma. Love's ranked No. 18 on the 2017 Forbes list of America's largest private companies ^[1]. Love's has two primary kinds of stores: country stores and travel stops. Country stores are fueling stations with a convenience store attached. The larger travel stops are located along highways and offer additional amenities such as food from restaurant chains like Subway, Arby's, Baskin Robbins, Bojangles', Burger King, Chester's, Dairy Queen, Del Taco, Denny's, Dunkin' Donuts, Friendly's, Godfather's Pizza, Green Burrito, Hardee's, IHOP Express, McDonald's, Sonic, Carl's Jr., Taco Bell, Taco John's, Wendy's, trucking supplies, showers and RV dump stations. Love's has approximately 22,000 employees.^[2]

History

In 1964, Tom and Judy Love spent $5,000 to lease an abandoned service station in Watonga, Oklahoma, an hour northwest of Oklahoma City. They named their company Musket Corporation. Over the next eight years, Musket opened 40 additional gas stations. All of them operated under the Kerr-McGee gasoline brand.

When the fuel crunch of the early 1970s began and gasoline was in short supply in the United States, Tom Love diversified for the sake of the company's success. He launched a new concept in Watonga: the "Mini Stop Country Store." By adding a grocery line to their self-service fuel sales, Musket became one of the nation's first to offer one-stop shopping for travelers. The Mini Stop was successful and the company quickly opened more stores in western Oklahoma.

In 1972, Musket set out to convert all of its locations from gas stations to convenience stores with self-serve gasoline. By 1973, the company began using the family name to identify its locations. Love's Country Stores was the new name.

By 1978, Love's Country Stores had 60 locations in small communities throughout Oklahoma, Kansas, Colorado, New Mexico and Texas. That year, the company began offering the Fresh Daily Deli, sandwiches made fresh daily on-location. Food service became the company's third profit center in each location, along with self-serve gasoline and convenience store items. The Fresh Daily Deli is branded today as Love's Subs.

By the end of 1981, the company reached a milestone with 100 Love's Country Stores locations in operation. The in-store decor was changed from the previous dark country look to a brighter theme. The same year, it opened the first Love's Travel Stop on Interstate 40 in Amarillo, Texas. The travel stop opened a new target audience to Love's business; the addition of self-serve diesel fuel brought professional drivers to Love's. The Travel Stop was unique in that it served both the professional driver and the motoring public, resulting in more growth for Love's.

In 1985, Love's added gifts and novelties. Then in 1993, Taco Bell became a partner, opening a co-branded location in Oklahoma City. The success of this partnership quickly grew.

In 1995, the company opened its first triple-branded food service operation in El Paso, Texas. The location offered Subway, Taco Bell Express and Pizza Hut.

In the late 1990s, food service continued to grow. Soon the company was partnering with an array of co-branded restaurant concepts, including Arby's, Baskin Robbins, Bojangles', Burger King, Chester's, Dairy Queen, Del Taco, Denny's, Dunkin' Donuts, Godfather's Pizza, Green Burrito, Hardee's, IHOP Express, McDonald's, Sonic, Subway, Carl's Jr., Taco Bell, Taco John's and Wendy's.

Love's Travel Stop

In 2000, Sales & Marketing Executives International awarded Love's the 2000 Outlook Award, for innovation and outstanding contribution to the future of the convenience store industry.

The first truck tire care location opened in 2008, and since then, the business has grown into a nationwide network of centers, offering tires, equipment, light mechanical work, oil changes and roadside service.

On June 30, 2010, Love's acquired 20 Pilot Travel Centers locations and six Flying J locations out of antitrust concerns in order for the Federal Trade Commission to approve the Pilot/Flying J merger.^[3]

In June 2017, Love's opened its first location in Montana, its 41st state of operation.^[4] At the time, Love's operated more than 430 stores.^[5]

Key dates

1964: Tom and Judy Love launch the Musket chain with a gas station in Watonga, Oklahoma.
1972: The first Country Store opens in Guymon, Oklahoma.
1978: Love's Country Stores Inc. is established.
1981: The first Travel Stop opens in Amarillo, Texas.
1986: The company is renamed Love's Travel Stops & Country Stores, Inc.
1990: Love's adds major branded fast-food franchises to travel stops.
1999: Love's opens its 50th travel stop.
2000: Gemini Motor Transport becomes the primary carrier for Love's.
2013: Love's opens 300th location.
2015: Love's opens 300th travel stop.
2016: Love's purchases Trillium CNG. Love's opens 400th location.
2017: Love's purchases Speedco

References

Wikimedia Commons has media related to Love's Travel Stops & Country Stores.