Zarraffas Coffee

Zarraffa's Coffee is a national coffee house chain located primarily in Queensland, Australia and with franchises in Western Australia and New South Wales.[1]

Zarraffa's Coffee
Private
IndustryRetail Coffee,
Retail Beverages, Specialty Coffee, Quick Service Restaurant
Founded1996 (1996) (Australia)
FounderKenton Campbell
HeadquartersEagleby, Queensland, Australia,
Australia
Number of locations
88+
ServicesCoffee, Drinks, Coffee Roasting
Number of employees
1200+ (2019)
Websitezarraffas.com

History

Zarraffa's Coffee, established in 1996 by Kenton Campbell, was originally a roasting house operating from the backstreets of Southport on the Gold Coast.[2] It opened its first store on the Gold Coast with three tables and nine chairs in 1996. Currently, the Zarraffa's Coffee group now has over 90 stores throughout Queensland, New South Wales and Western Australia.

Campbell, a seasoned coffee-cart owner from Seattle, Washington, was headhunted to Australia as a consultant in 1995. Relations with his employer soured and he ended up on the Gold Coast with his physiotherapist - now wife and mother of his three sons. In the first Zarraffa's Coffee outlet, financed with a $9,000 personal loan, which was located "in the middle of nowhere" - a ghost-town shopping arcade where the only attraction was low rent and a post office next door, became a favoured cafe spot, drawing a big enough crowd for Kenton to negotiate a better position in the arcade.

By the end of 2007, Zarraffa's had 35 stores, including its first Drive Thru.

By 2009 the company had 40 stores, including a second Drive Thru in Toowoomba and a Central Queensland store at Rockhampton. Also in 2009 Kenton Campbell launched a non-profit charitable foundation established to act as a framework to source and channel funding into necessary research; to investigate, in a highly transparent way pressing environmental and conservation issues.[3]

In March 2010, ABC show, Australian Story featured Kenton Campbell and his journey from an unfortunate childhood, to coffee entrepreneur and then conservationist.

By August, 2018, Zarraffa's Coffee has opened its 50th Drive Thru store, and its 85th store in Australia. A new company headquarters was established at Eagleby, QLD in late 2018.

Awards
  • In 2007, Zarraffa's Coffee was elected and received the Gold Coast Business of the Year award.[4]
  • Gold Coast Business Excellence Awards 2008 – Gold Coast Business of the Year
  • Gold Coast Business Excellence Awards 2008 – Retail, Wholesale and Distribution Category Winner
  • Gold Coast Young Entrepreneur of the Year 2008 – Kenton Campbell, Managing Director[5]
  • 2011 Australian Business Award for ‘Enterprise’[6]

See also

References
  1. "Our Story". Zarraffa's Coffee. Retrieved 2 June 2020.
  2. "From the source: Kenton Campbell, Zarraffa's Coffee". Inside Retail. 30 May 2018. Retrieved 2 June 2020.
  3. "Zarraffa's Coffee: Lessons from the past, vision of the future". Zarraffa's Coffee. Retrieved 2 June 2020.
  4. Zarraffas Coffee
  5. "GRINDING AWAY". Business News Australia. Retrieved 19 May 2020.
  6. "Coffee chain wins business award". Inside Retail. 30 November 2011. Retrieved 19 May 2020.
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