Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group International Limited (MOHG) is a Hong Kong-based hotel investment and management group focusing on luxury hotels, resorts, and residences, with a total of 33 properties worldwide,[1] 20 of which are fully or partially owned by MOHG.[2]

Mandarin Oriental
Public
Traded asLSE: MDO SGX: M04 BSX: MOIBD.BH
ISINBMG578481068 
IndustryHospitality, tourism
Founded1963
Headquarters
Hong Kong
Number of locations
33
Key people
Benjamin Keswick
(Chairman)
James Riley
(Group Chief Executive)
Craig Beattie
(Chief Financial Officer)
Revenue US$567 million (2019)
US$29 million (2019)
US$56 million (2019)
Number of employees
12,000
ParentJardine Matheson
Websitewww.mandarinoriental.com
Mandarin Oriental Hotel Group
Traditional Chinese文華東方酒店
Simplified Chinese文华东方酒店

The Mandarin Oriental name was established in 1985 following the merger of Mandarin International Hotels Limited and the holding company of the hotel The Oriental,[3][4] in which Mandarin had already acquired a 49% stake in 1974.[5] Mandarin's history traces back to the 1963 opening of its namesake hotel The Mandarin (now Mandarin Oriental, Hong Kong),[5] whereas The Oriental (now Mandarin Oriental, Bangkok) had opened in 1876 as the Kingdom of Siam's first luxury hotel.[6]

MOHG is a subsidiary of the publicly-traded Mandarin Oriental International Limited, which itself is a subsidiary of Jardine Matheson.

History
Mandarin Oriental, Bangkok
Mandarin Oriental, Hong Kong
The two hotels whose original names were combined to create the Mandarin Oriental brand

Although 1876 was the ‘official’ opening year of the Oriental Hotel, the origin of the ‘Oriental’ side of the Mandarin Oriental can be traced back as early as 1863, when two Americans, Captain Atkins Dyer and William West, opened the Oriental Hotel in Bangkok, Siam (now Thailand): however, the original building burnt down only two years later, on 11 June 1865.[7]

However, the history of the ‘Mandarin’ side of the group is comparatively recent: the Mandarin hotel opened only in 1963, in the Central District of Hong Kong Island. In 1973, The Excelsior Hotel, which closed in 2019, opened in Causeway Bay.

In 1974, Mandarin International Hotels Limited was formed as a hotel management company, with the intention to expand into Asia. That year, the company acquired a 49% interest in the Oriental Hotel, resulting in two "flagship" hotels for the company.[8]

In 1985, the Company combined the two hotels under a common name, Mandarin Oriental Hotel Group. In 1987, Mandarin Oriental Hotel Group was floated on The Stock Exchange of Hong Kong under the name of "Mandarin Oriental International Limited." Mandarin Oriental International Limited, is incorporated in Bermuda, and listed in London, Singapore and Bermuda. Mandarin Oriental Hotel Group Limited, which operates from Victoria City, manages the activities of the Group's hotels.[1]

Marketing

Starting in September 2005, Mandarin Oriental showed the "Moments of Delight at Mandarin Oriental" at all hotels.[9] In June 2006, the Moments of Delight video was slightly updated to add several new scenes[10] and in October 2014, the video featured lyrics by Chinese singer, Sa Ding Ding, accompanied by new music.[11]

Current properties

Asia-Pacific
Pool Area at Mandarin Oriental, Sanya

The Americas
The entrance to Mandarin Oriental, Boston as a pace truck for the 2013 Boston Marathon passes by.
Asiate restaurant at Mandarin Oriental, New York overlooking Central Park
Mandarin Oriental, Washington DC

Europe, Middle East, and Africa

Planned and past properties

Planned

Within the next five years, Mandarin Oriental plans to open hotel properties in Beijing (Zhengyangmen), Makati, Nanjing, Phuket, Saigon, Shenzhen, Dubai, Bosporus, Etiler, London (Mayfair), Lucerne, Moscow, Muscat, Tel Aviv, Boca Raton, Dallas, Grand Cayman, Honolulu, and standalone residences in Barcelona and New York City.[12]

Past

Notable former Mandarin Oriental properties include Hotel Majapahit, Loews Regency San Francisco, Waldorf Astoria Atlanta Buckhead, Mandarin Oriental Manila, Mandarin Oriental Macau, Waldorf Astoria Las Vegas, and The Excelsior, as well as the spa Ananda in the Himalayas.

Incidents

Leslie Cheung suicide (2003)

On 1 April 2003, singer, actor and film producer Leslie Cheung leapt to his death from the 24th floor of the Mandarin Oriental in Central, Hong Kong.[13] Every year on the anniversary of his death, a fan-organised memorial event takes place outside the hotel.[14]

Beijing building fire during construction (2009)
Main article: Beijing Television Cultural Center fire

On 9 February 2009, the Beijing Television Cultural Center, which was to be completed in May 2009[15] and incorporate a Mandarin Oriental hotel, caught fire due to unauthorized fireworks celebrating the Chinese New Year. One fireman died from the incident and the structure was severely damaged, but did not collapse and underwent repair.[16][17] However, the Mandarin Oriental hotel ultimately opened at a different location at Wangfujing, near the Beijing Hotel and the spot of the "Unknown Rebel" picture during the Tiananmen Square protests in 1989.

Credit card breach (2015)

In March 2015, a number of Mandarin Oriental hotels were affected by a point-of-sale systems security breach.[18]

Hyde Park fire (2018)

On 6 June 2018, a fire (believed to have been caused by welding work) damaged the park-facing exterior of the Mandarin Oriental Hyde Park in London. Although there were no injuries, the fire closed the hotel and caused a major setback to the (then) near-complete renovation work, which involved interior designer Joyce Wang.[19][20] The hotel returned to full operation on 15 April 2019.[21]

References
  1. "Investors - Overview". mandarinoriental.com. Retrieved 21 June 2020.
  2. "Mandarin Oriental International Limited Annual Report 2019" (PDF). mandarinoriental.com. p. 76. Retrieved 21 June 2020.
  3. "Mandarin Oriental, Hong Kong - The Mandarin Story". mandarinoriental.com. Retrieved 6 June 2020.
  4. Velotta, Richard N. (4 December 2009). "CityCenter's Mandarin Oriental makes Vegas debut". Las Vegas Sun. Retrieved 21 June 2020.
  5. "Our Company - Our History". mandarinoriental.com. Retrieved 21 June 2020.
  6. "A Short History of Mandarin Oriental, Bangkok". mandarinoriental.com. Retrieved 6 June 2020.
  7. "The Mandarin Oriental Bangkok". The Most Famous Hotels in the World. Retrieved 13 March 2016.
  8. "Mandarin Oriental Hotel Group - Press Information". Retrieved 22 June 2020.
  9. EMOTION SPA Magazine (24 August 2008). "Mandarin Oriental Hotel Group". Retrieved 2 April 2018 – via YouTube.
  10. https://www.youtube.com/watch?v=A0coCZUyHzI&t=61s
  11. Mandarin Oriental (21 July 2015). "The New "Moments of Delight at Mandarin Oriental" (Music by Sa Ding Ding)". Retrieved 2 April 2018 – via YouTube.
  12. "Mandarin Oriental International Limited Annual Report 2019" (PDF). mandarinoriental.com. p. 16-7. Retrieved 21 June 2020.
  13. Corliss, R. (2003). "That old feeling: Days of being Leslie" Time magazine Asia Edition. Retrieved 17 December 2005.
  14. Fagela, Cleo (4 April 2015). "Fans Gather in Front of the Mandarin Oriental to Commemorate Leslie Cheung's Death". China Topix. Retrieved 15 July 2015.
  15. Glancey, Jonathan (10 February 2009). "Beijing's newest skyscraper survives blaze". The Guardian. Retrieved 19 June 2020.
  16. "Mandarin Oriental Hotel". Skyscraperpage.com. Retrieved 12 July 2012.
  17. "Witness: Top of Beijing luxury hotel 'exploding'". CNN. 9 February 2011. Retrieved 12 July 2012.
  18. "Luxury hotel chain confirms hack attack". BBC News. 5 March 2015.
  19. "Mandarin Oriental fire: Blaze at Knightsbridge hotel". BBC News. 6 June 2018. Retrieved 6 June 2018.
  20. Lake, Emma (11 June 2018). "Welding work at Mandarin Oriental believed to have set fire to planted wall". The Caterer. Retrieved 13 June 2018.
  21. https://www.mandarinoriental.com/london/hyde-park/luxury-hotel/news-events/renovation-news (Archived on 21 February 2020)
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