List of countries by mobile banking usage

This is a list of countries by mobile banking usage as measured by the percentage of people who had mobile banking transactions in the previous three months. The data is sourced from Bain, Research Now and Bain along with GMI NPS surveys in 2012.

RankCountry/TerritoryUsage in 2012[1]
1 South Korea47%
2 China42%
3 Hong Kong41%
4 Singapore38%
5 India37%
6 Spain34%
7 United States32%
8 Mexico30%
9 Australia27%
10 France26%
11 United Kingdom26%
12 Thailand24%
13 Canada22%
14 Germany14%

Under a broader definition of 'mobile banking', e.g. that provided in Mobile banking, African nations such as Kenya would rank highly. Kenya has 38% of the population as subscribers to M-Pesa as of 2011 [2]

See also

References

  1. "Customer Loyalty in Retail Banking Global Edition 2012" (PDF). Bain.com. Bain. Retrieved 24 July 2015.
  2. http://www.safaricom.co.ke/mpesa_timeline/timeline.html
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