Fidelis Care

Fidelis Care

Formation	1993
Purpose	Health Insurance Company
Headquarters	New York City, NY
Region served	New York State
Products	Health insurance
Staff	4,550 (est.)[1]
Website	www.fideliscare.org

Fidelis Care provides quality, affordable health insurance coverage to children and adults of all ages and at all stages of life. Formed in 1993, Fidelis Care has grown to provide services to more than 1,700,000 New York State residents. Its primary focus is to provide free or low-cost quality health insurance that covers a variety of services and benefits for children and adults of all ages who qualify. Fidelis Care's main offices are located in New York City, Albany, Syracuse, Rochester, and Buffalo, with satellite offices in Suffern and Poughkeepsie, and Community Offices in Albany, Bath, Bay Shore, Bronx, Buffalo, Chinatown, Flushing, Gouverneur, Inwood, Jamaica, Patchogue, Rego Park, Ridgewood, Rochester, Spring Valley, Springville, Staten Island, Sunset Park, Utica, Westbury, and Yonkers.

History

Fidelis Care was formed in 1993^[2] under the auspices of the Catholic Medical Center of Brooklyn and Queens, Inc. and the Diocese of Brooklyn to serve the poor and medically underserved, initially operating only in a 14-zip code area Brooklyn. In 1994, Fidelis Care expanded its services throughout Brooklyn and Queens. In 1994, the eight bishops of the Catholic Dioceses, led by John Cardinal O'Connor, sought to extend the Fidelis Care license across the State, receiving final approval in 1996. In addition to its Medicaid Managed Care program, Fidelis Care became an approved provider of Child Health Plus in 1997, and Family Health Plus in 2001. Both are New York State-sponsored health insurance programs.

In May 2004, Fidelis Care began Fidelis Medicare Advantage and Dual Advantage to serve the elderly. After becoming a subsidiary of Fidelis Care in 2005, CenterCare, a New York City-based Medicaid managed care plan, was formally acquired by Fidelis Care in 2008.^[3] In 2009, Fidelis Care launched Fidelis Medical Advantage Plus (HMO), a managed long term care product for individuals 18 years of age or older who have a chronic illness or disability. On December 8, 2010, Fidelis Care opened a new Community Office in Patchogue, New York.^[4] In 2012, Fidelis Care expanded its "Fidelis Care at Home" managed long-term care program into 11 counties throughout New York State.^[5]

On September 26, 2013, Fidelis Care opened a new Community Office in Flushing, New York.^[6] In 2013, Fidelis Care celebrated its 20th anniversary. That same year, Fidelis Care was approved to be a Qualified Health Plan, offering products through NY State of Health: The Official Health Plan Marketplace.^[7] In the first half of 2014, Fidelis Care announced it would add over 100 new jobs to its Upstate New York offices.^[8][9] On March 26, 2014, Fidelis Care opened a new Community Office in Gouverneur, New York.^[10] On September 14, 2016, Fidelis Care opened a new Regional office in Fairport, New York.^[11] On November 16, 2016, Fidelis Care opened its first Welcome Center at 95-25 Queens Boulevard in Rego Park, New York.^[12] On December 7, 2016, Fidelis Care opened a new Community Office in Utica, New York.^[13]

As of June 1, 2017 the company officially has over 1.6 million members.^[14] Fidelis generated $4.8 billion in revenue in the first half of 2017.^[15] On September 12, 2017, it was announced that Centene Corp. would acquire Fidelis Care for US $3.75 billion.^[15]

On November 6, 2017, Fidelis Care opened a new Community Office in Albany, NY.^[16]

On January 8, 2018, Fidelis Care received full, three-year Health Plan Accreditation from the National Committee for Quality Assurance (NCQA)^[17]. The Accredited status applies to its Medicaid (HMO), Medicare Advantage/Dual Advantage (HMO/POS), and Qualified Health Plans (HMO) through the NY State of Health Marketplace.^[18]

On February 19, 2018, Fidelis Care opened a new Community Office in Buffalo, NY.

In June 2018, Centene received final approval from the archdiocese of NY to formally acquire Fidelis Care and integrate them into the Centene network. Closing is expected mid-summer 2018.

On July 2, 2018, Centene completed their acquisition of Fidelis Care. ^[19]

Mission

Fidelis Care's Mission is as follows:^[20]

"In imitation of the compassionate and healing Christ, consistent with the tradition of Catholic health care and maintaining the highest moral and ethical standards, we, at Fidelis Care New York, strive:

• To promote health through quality, accessible care and services for all;
• To join in partnership with health professionals to assist them in their healing work;
• To act as a facilitator to build linkages and systems for the coordination of care and services among healthcare, behavioral and social services, as well as educators and religious leaders, to address the spiritual, emotional, and physical needs of those we serve; and
• To advocate for a health policy that accords true dignity and respect for all human persons, especially the poor and underserved."

Every Child Covered

On June 23, 2017, Fidelis Care introduced their Every Child Covered campaign, a new marketing, advertising, and communications campaign to raise awareness for the 100,000 children who are still uninsured in New York State, and to highlight the availability of quality, affordable coverage for kids under 19.^[21]

Lunchology

On October 4, 2016, Fidelis Care, in partnership with television personality and lifestyle expert Evette Rios, launched a new initiative, Lunchology: The Basics of Healthy School Lunches.^[22]

Partnerships

See also

• List of United States insurance companies

References

External links

• www.fideliscare.org