ProCare

ProCare was a service offered by Apple Computer for use at Apple retail stores providing enhanced access to services from the Genius Bar. ProCare had an annual membership fee of US$99 for use with up to three Apple computers. Among the services included with membership were scheduling of GeniusBar reservations up to 14 days in advance (vs. 3 days for non-members) and faster turnaround times for in-store repairs. ProCare membership also included personalized setup of new machines, a yearly 'tune-up' and 'backup consultation'.

ProCare previously included individualized training and instruction on a variety of topics relating to Apple computers and software, but as of May 2, 2007, this was spun off as a separate training service called One to One.[1]

On March 3, 2011, the ProCare service was superseded by JointVenture from Apple.[2]

References

  1. Peter, Cohen (May 2, 2007). "Apple separates ProCare service and training". PC World. Retrieved May 7, 2019 via Macworld.
  2. Chartier, David (March 3, 2011). "Apple unveils Joint Venture service for business owners". Macworld. Retrieved May 7, 2019.
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