List of countries by mobile banking usage

This is a list of countries by mobile banking usage as measured by the percentage of the population. Mobile banking is generally defined as a service provided a financial institution that allows its customers to conduct financial transactions remotely using a mobile device. The following table contains data sourced from both World Bank and Bain & Company.

List of countries by mobile banking usage

Source: World Bank (2014)[1][2][3] Source: Bain & Company (2012)[4]
In the table below, usage is defined as the percentage of percentage of financial account holders who made a transaction using a mobile phone in the previous twelve months. Data is sourced from the World Bank's Global Financial Inclusion database. In the table below, usage is defined as the percentage of people who had non-SMS mobile banking transactions in the previous three months. Data is sourced from Bain and Research Now, along with GMI NPS surveys in 2012.
RankCountry/TerritoryUsage in 2014
1 Botswana44.5%
2 Kenya39.7%
3 Uganda38.5%
4 Tanzania37.7%
5 Ivory Coast36.7%
6 Zimbabwe35.6%
7 South Korea35.5%
8 United States34.3%
9 Sweden34.1%
10 Australia33.8%
RankCountry/TerritoryUsage in 2012
1 South Korea47%
2 China42%
3 Hong Kong41%
4 Singapore38%
5 India37%
6 Spain34%
7 United States32%
8 Mexico30%
9 Australia27%
10 France26%
11 United Kingdom26%
12 Thailand24%
13 Canada22%
14 Germany14%


See also

References

  1. Myers, Joe (November 6, 2015). "Where is mobile banking most popular?". World Economic Forum. Retrieved February 3, 2019.
  2. "Global Financial Inclusion DataBank". World Bank. 2014. Retrieved February 3, 2019.
  3. Sawe, Benjamin Elisha (August 1, 2017). "Countries Where Mobile Banking Is Most Popular". World Atlas. Retrieved February 3, 2019.
  4. "Customer Loyalty in Retail Banking Global Edition 2012" (PDF). Bain & Company. 2012. Retrieved February 3, 2019.
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