Disney Transport

Disney Transport is a mass public transit system of the Walt Disney World Resort in Lake Buena Vista and Bay Lake, Florida. The transportation system provides free service to guests of the resort and consists of buses, a monorail system, a gondola lift system, watercraft, and parking lot trams.[6][7] Most of the routes operated by Disney Transport are buses that run along the resort's public roads maintained by the Reedy Creek Improvement District and private roads. None of these modes of transportation charge a fare, which makes the entire network free to use.

Disney Transport
A Disney Transport bus in operation
ParentThe Walt Disney Company
Commenced operationOctober 1, 1971 (1971-10-01)
Headquarters3020 Maingate Lane, Kissimmee, FL 34747[1]
LocaleGreater Orlando
Service areaWalt Disney World/Reedy Creek Improvement District
Service typebus, boat, monorail, carpool, and parking lot tram
Destinations4 theme parks, 2 water parks, Disney Springs, 22 resorts, and ESPN Wide World of Sports Complex (special occasions)
HubsMagic Kingdom, Epcot, Disney's Hollywood Studios, Disney's Animal Kingdom, Disney's Blizzard Beach, Disney's Typhoon Lagoon, Disney Springs and ESPN Wide World of Sports Complex
Stations5 hubs, 22+ resorts[lower-alpha 1]
Depots1 Bus Depot, 1 Monorail Depot
Fleet12 Monorails
     Bombardier Mark VI
486 buses[2]
     Nova Bus LFS
     Gillig Low Floor
     New Flyer Xcelsior
Boats
     Ferries[3]
          2 Magic Kingdom-class
          1 Kingdom Queen-class
     7 Motor Launches
     3 Motor Cruisers[3]
     9 Friendship boats[4]
     15 River boats[4]
28 Parking lot trams[5]
OperatorWalt Disney Parks and Resorts
Walt Disney World
Theme parks
Water parks
Other attractions
Hotels
Transport

Buses

Except where monorail or ferry service exists or walking is practical, direct bus service is provided from every hotel to every park and to Disney Springs, as well as between parks. The buses are fare-free for all visitors to Walt Disney World.[6][7][8] Bus service to and from parks typically starts 45 minutes before the park opens and ends an hour after the park closes; buses from Disney Springs to the resorts run until 2 a.m.[9] Bus stops are located near park entrances; near Disney Springs' Town Center entrance; and along roadways inside the resort (for more expansive resorts) or near the resort's entrance (for smaller resorts).[6]

Features

At the resorts, there are screens that sometimes indicate when the next bus to a given park will be arriving.[10] This technology tracks the buses through GPS technology to give projected wait times, though buses usually run at intervals of no more than twenty minutes.[6][10] On board the air-conditioned, ADA-accessible buses,[6] announcements are played to indicate points of interest and bus stops. These announcements use GPS to determine which announcements should be played at which locations.[11] All buses are ADA-accessible and can carry two wheelchairs or mobility scooters per vehicle. Strollers must be folded before boarding the buses.[8]

Along Buena Vista Drive between Epcot Center Drive and the Disney Springs Lime Garage, new bus lanes were installed between 2014 and May 2016 as part of the renovation of Disney Springs.[12][13] These allow buses headed to/from Disney Springs and Typhoon Lagoon to use their own, exclusive right-of-way in the median of Buena Vista Drive.[12][13][14]

Routes

While the bus system is a hub-and-spoke paradigm, it is more akin to a traditional aviation hub-and-spoke model than to the traditional public transit hub-and-spoke model because it has multiple hubs, both primary and secondary in nature, with the routes themselves usually being non-stop.[15] The four theme parks, Magic Kingdom, Epcot, Disney's Hollywood Studios, and Disney's Animal Kingdom, as well as Disney Springs, operate as the five primary hubs. Each of the four theme parks has service to the 22 resorts, as well as to the other parks.[15] Disney Springs has service only to the resorts, except for one-way service from the theme parks to Disney Springs after 4 p.m.[16] Bus service is not provided on some routes served by monorail or watercraft, for example between Epcot and the Magic Kingdom, and between the Magic Kingdom or Epcot to resorts on the monorail line.

Since March 2019, both water parks offer direct service to and from Disney resort hotels. Guest no longer have to transfer at Disney's Animal Kingdom for Blizzard Beach or Disney Springs for Typhoon Lagoon. ESPN Wide World of Sports Complex is served only on select days, and only to and from Pop Century, Caribbean Beach, and All-Star Resorts.[17] Direct transportation between the spokes (the resorts) is not provided, unless they happen to be on the same bus route.[15] Buses also are used for internal resort guest transportation within several of the larger resorts.[lower-alpha 2] Disney Transport buses also carry Disney World employees around the resort.[11] The Transportation and Ticket Center (TTC) acts as the primary hub for the Walt Disney World Monorail System, as well as a transfer point for watercraft service. As of late 2013, Disney Transport buses no longer transport visitors to the TTC;[18] however, other bus services still use the TTC, such as the Orlando area's Lynx public bus system, which also stops at Disney University and Disney Springs' West Side section.[19]

Beginning in 1983, buses' destinations were marked by a small colored flag on the front of the bus. At the time of the flags' introduction, the resort consisted of two parks, four hotels, the TTC, and the Disney Shopping Village; there were also three bus routes that ran exclusively within the Fort Wilderness Resort.[20] Handbooks were provided so travelers could match the flags with the destinations. However, this became increasingly impractical as more parks and hotels were added, and the flags were retired from the buses in 1995.[20] Now, the destination or destinations are displayed on the electronic route marquee on the fronts and sides of each bus. Newer buses (made from 2015 onward) also have marquees on the backs of each bus.[20]

Fleet

Disney Transport operates a fleet of Nova Bus LFS, Gillig Low Floor, and New Flyer XD60 Xcelsior bus models. They have approximately 350 buses in their fleet with a further 50 Gillig buses on order as of 2014, which would expand their fleet to 400 buses.[2] This is an expansion from the 319 buses it had in 2012, and from approximately 289 in years prior.[21] Since 2013, some buses have sported a new red-and-gray, or red-and-white, paint scheme with a new "Disney Transport" logo, with more buses to be repainted over the coming years. This is a change from previous livery, in which buses were painted white with a red "Disney" logo and the word "Transport" in yellow-on-purple text next to the logo.[22]

Disney Transport has been expanding its fleet with new Gillig buses, and in 2014, it introduced new articulated New Flyer XD60 Xcelsior buses as a pilot project to increase capacity on certain routes.[21][23] All Disney Transport buses run on R50 Biodiesel, a cleaner renewable diesel fuel,[24] and in 2013, Disney Transport began testing the use of all-electric buses on its routes.[25] The fleet currently is the third largest fleet of any Florida transportation system, behind Miami's Metrobus and the Jacksonville Transportation Authority.[2]

The Disney Transport bus depot is located at 2451 Recycle Way, Orlando, FL 32830.

Current active fleet

As of December 2016, there are 390 vehicles in Disney Transport's fleet.

Past fleet

Monorail
Transport in Walt Disney World
 Disney University
56
 
Maintenance facility
(not open to public)
 ▶▶▶ Magic Kingdom
(in park)
▶ Contemporary Resort
 ▶▶ Fort Wilderness Resort & Campground
 ▶ Grand Floridian Resort & Spa
 ▶▶ Wilderness Lodge
 Reflections – A Disney Lakeside Lodge (planned)
 ▶ Polynesian Village Resort
 Transportation and Ticket Center
50, 56
 
Shades of Green
(US DoD CAC or Uniformed Services ID Card required)
 ▶
Port Orleans Resort
(Riverside)
 ▶
Port Orleans Resort
(French Quarter)
 ▶
Treehouse Villas at
Saratoga Springs Resort & Spa
 ▶ Old Key West Resort
 ▶ Saratoga Springs Resort & Spa
 ▶▶▶
Disney Springs
(Marketplace)
 ▶▶▶
Disney Springs
(The Landing/Town Center)
 ▶
Disney Springs
(West Side)
50
 
 Typhoon Lagoon
Epcot
(Future World entrance)
(in park)
Epcot
(World Showcase entrance)
(in park)
 BoardWalk Resort
Beach Club Resort/
Yacht Club Resort
 Riviera Resort
Walt Disney World Dolphin/
Walt Disney World Swan
 Fantasia Gardens Miniature Golf
 Coronado Springs Resort
 Caribbean Beach Resort
Hollywood Studios
(Hollywood Boulevard entrance)
Hollywood Studios
(Star Wars: Galaxy's Edge entrance)
(planned)
 Star Wars: Galactic Starcruiser (planned)
 Animal Kingdom
(in park)
Animal Kingdom Lodge
 Winter Summerland Miniature Golf
 Blizzard Beach
Art of Animation Resort/
Pop Century Resort
All-Star Resorts
(Movies/Music/Sports)
 ESPN Wide World of Sports Complex
Virgin Trains USA
to Miami via Meadow Woods (proposed)
Virgin Trains USA
to Tampa via Lakeland (proposed)
 I-4 (
eastbound
to SeaWorld and Universal Orlando
)
Celebration
56
 
 Disney Transport bus service
Monorail service
( passengers; no passengers)
 Gondola lift service
 Watercraft service
 Parking lot tram service
Free unrestricted parking
(no theme park buses, except Disney Springs after 4:00 pm)
Lynx bus service
to Downtown Orlando (50) or Kissimmee (56)
Orlando International Airport
(access via FL 417 and FL 528)
Main article: Walt Disney World Monorail System

There are also three monorail lines from the Transportation and Ticket Center to either Magic Kingdom or Epcot, which comprise the fare-free Walt Disney World Monorail System.[7][30] The three lines, and the rolling stock of twelve Mark VI monorails, are maintained by Disney and form part of the Walt Disney World transportation system.[30][31] The monorails are ADA-accessible and stroller-accessible, though there is a vertical gap between the monorails and the platforms, so wheelchair users must use a portable ramp, located at each station, to board the monorail.[8] The monorail system opened in 1971 with the Magic Kingdom "Resort" and "Express" monorail lines; the former runs in a loop between Magic Kingdom and the TTC via the Polynesian, Grand Floridian, and Contemporary Resorts, while the latter bypasses the resorts and goes directly between the TTC and Magic Kingdom via a parallel loop.[8] The Epcot line was added in 1982.[30][31] As of 2013, the system is one of the most heavily used monorail systems in the world with over 150,000 daily riders.[32]

The Monorail Blue train

Gondola lift
Disney Skyliner
Main article: Disney Skyliner

The Disney Skyliner gondola system was announced during the D23 Expo in 2017. The proposal was announced as part of the unveiling of 23 improvements to Disney Parks.[33] The three-line system connects Disney's Pop Century Resort, Disney's Art of Animation Resort, Disney's Caribbean Beach Resort, and the new Disney Riviera Resort to Disney's Hollywood Studios and Epcot.[34][35] The Disney Skyliner opened on September 29, 2019, while Riviera station will open by December 16, the resort's opening date.[36]

Watercraft
The Richard F. Irvine ferry in the Seven Seas Lagoon

The resort also maintains a fleet of watercraft providing additional access between various Disney resorts and parks. These ferries are also free to ride.[6] While some route duplication does take place (for instance, the Disney Springs water taxis to the Disney Springs Resort Area duplicate buses to these same resorts), the watercraft provide an alternative way to travel from one location to another.[8]

Strollers can be transported aboard all of the boats, and the ferries, motor cruisers, Friendship Boats, and water taxis are ADA-accessible when water conditions are favorable. Motor launches cannot accept motorized wheelchairs or unfolded wheelchairs.[37]

Routes

The boats with the highest capacities are the large ferries that traverse the Seven Seas Lagoon between the TTC and the Magic Kingdom. The three ferries are clad in different trim colors and are named for past Disney executives: the General Joe Potter (blue), the Richard F. Irvine (red) and the Admiral Joe Fowler (green).[38]

Motor launches and cruisers link several places in the Seven Seas Lagoon, using colored flags to indicate the route. Launches link the Magic Kingdom to the Grand Floridian and Polynesian Resorts via the Seven Seas Lagoon, using the Gold Route.[3][39] These launches also connect the Magic Kingdom to Bay Lake via a water bridge to reach the Wilderness Lodge, using the Red Route; and the Fort Wilderness Resort & Campground, using the Green Route.[3][39][40] There is also a Blue Route motor launch between the Wilderness Lodge and the Fort Wilderness Resort & Campground, via the Contemporary Resort.[39]

Water taxis, which also have colored flags as route indicators, link the Port Orleans Resort – Riverside (yellow), the Port Orleans Resort – French Quarter (purple), the Saratoga Springs Resort (blue), and the Old Key West Resort (green) to Disney Springs along the Sassagoula River.[8] A fourth route, the red-flag route, ferries passengers around Disney Springs.[3]

Friendship Boats also connect the International Gateway entrance of Epcot to the BoardWalk Resort; the Yacht and Beach Club Resorts; the Swan and Dolphin Resorts; and Disney's Hollywood Studios.[3] They also connect Epcot's Future World to Morocco in the World Showcase.[41]

Type Photo Route Northern/
western
terminal[3][38][42]		 Intermediate
stops[3][38][42]		 Southern/
eastern
terminal[3][38][42]
Ferry
(3 boats)[40]		 Magic Kingdom / Transportation
and Ticket Center[3][38]		 Magic Kingdom None Transportation and Ticket Center
Motor Launch
(7 boats)
Motor Cruiser
(3 boats)[40]		   Gold flag[39] (2 launches)[8] Continuous clockwise operation (before 3 p.m.) or counterclockwise operation (after 3 p.m.). Stops shown in clockwise order:[40][42]
Green flag[39] (2 cruisers)[8] Magic Kingdom None Disney's Fort Wilderness Resort & Campground
Red flag[40] (1 launch, 1 cruiser)[8] Disney's Wilderness Lodge
Blue flag[39] (2 launches)[8] Continuous circular operation to:[42]
Water Taxi – River Boats
(15 boats)[40]		 Yellow flag/purple flag[8] Disney's Port Orleans Resort – Riverside (yellow flag) Disney's Port Orleans Resort – French Quarter (purple flag) Disney Springs
Blue flag[8] Treehouse Villas Disney's Saratoga Springs Resort & Spa
Green flag[8] Disney's Old Key West Resort None
Red flag[8] Disney Springs internal service between Marketplace, West Side, and The Landing in a counterclockwise loop
Friendship Boat
(8 boats)[8]		 Epcot–Hollywood Studios[3] Epcot Disney's Hollywood Studios
Future World–Morocco[41] Future World None Morocco
Future World–Germany[41] Germany

Parking lot trams
A parking lot tram operating at Epcot

Disney Transport is also responsible for maintaining the fleet of parking lot trams used for shuttling guests between the various theme park parking lots and their respective main entrances (except at the Magic Kingdom, where the trams drop guests off at the Transportation and Ticket Center).[5][7] Because the trams require guests to transfer from one's wheelchair and to fold all strollers and wheelchairs before boarding, they are not ADA-accessible.[8] Both the Magic Kingdom and Epcot parking lots have two tram lanes, with the Magic Kingdom trams serving the "Heroes" and "Villains" sides of the lot, while the Disney's Hollywood Studios and Disney's Animal Kingdom parking lots have only one tram lane.[5]

The original tram tractors, which ran on compressed natural gas (CNG), were built by United Tractor of Chesterton, Indiana in 1969, while the tram cars were built by Arrow Development during the same period.[43] However, these tractors experienced many problems including overheating, transmission issues, as well as electrical and air brake troubles and were prone to frequent breakdowns.[44] A new fleet of tram tractors, which were custom designed and built in-house by Disney, were put into service in 1972. These tram tractors also originally ran on CNG, but were converted to run on diesel fuel only a few years after entering service due to numerous problems encountered with using CNG. Over the years, these problems were slowly resolved and the tractors were eventually converted back to running on CNG starting in the late 1990s and into the early 2000s.[44] Beginning in late 2010 and throughout 2011, safety doors were added to all of the tram cars along with outward facing speakers so that guests waiting to board the trams could hear the safety announcements more clearly. The 1972 tractors remained in service for over forty five years until late 2016, when Disney began testing a new tram tractor prototype at Disney's Animal Kingdom. The new tractor ran on propane, which made it quieter and more fuel efficient. Following successful testing, Disney upgraded the entire tram tractor fleet to the new propane-fueled tractors throughout 2017.[45]

Minnie Van
A Minnie Van ride-hailing vehicle parked at Disney Springs

The ride-hailing service named after Minnie Mouse[34] began testing in July 2017, with the first Minnie Van service being offered to guests staying at Disney’s BoardWalk Resort, Disney’s Yacht Club, and Disney's Beach Club at the end of that month.[46] As of June 2018 the service is now available to all visitors on Walt Disney World property, whether overnight resort guests or not.[47] Unlike the public transportation, the Minnie Vans charge a distance based fee to transport guests anywhere within the Walt Disney World property (except for the Magic Kingdom; guests using rideshare vehicles to travel to the park must transfer to the ferry or a monorail at the TTC or walk to the park via a walking path from Disney's Contemporary Resort, as rideshare vehicles cannot use the park's bus loops). The vehicles are Chevrolet Traverse SUVs with capacity for up to 6 passengers.[48][49] Minnie Vans are requested using the app for the ride-hailing service Lyft. ADA accessible Minnie Vans are requested by calling the service on their direct line.[50]

Discontinued services

Walt Disney World previously had its own small airport: the Walt Disney World Airport (a.k.a.: the Lake Buena Vista STOLport).[51] During the early 1970s, scheduled passenger service was operated by Shawnee Airlines with small de Havilland Canada DHC-6 Twin Otter commuter turboprops, which had STOL (short takeoff and landing) capabilities on flights to Tampa and Orlando.[52][53] The airport is no longer in operation, but the landing strip still exists and is currently used as space for offices and storage.

From late 1973 to early 1980, the steam-powered 2 ft 6 in (762 mm) narrow-gauge Fort Wilderness Railroad provided transportation within the Fort Wilderness Resort.[54] Railroad ties remain in place along certain sections of the railroad's former right-of-way.

Watercraft provided service to the Discovery Island (Bay Lake) zoological attraction from its opening in 1974 to its closure in 1999. As of 2019, the island is abandoned and access is prohibited.[55]

Incidents

From September 25, 2013 to September 25, 2015, Disney Transport has been involved in 27 total accidents that have been reported to the Federal Motor Carrier Safety Administration, including two fatal accidents and nineteen others involving injuries.[1]

Notes
  1. There may be more than one stop in each resort; some resorts have their own internal buses.
  2. These resorts are Animal Kingdom Lodge, Caribbean Beach, Coronado Springs, Fort Wilderness, Old Key West, Port Orleans, and Saratoga Springs.[15]

See also

References
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