Digi Telecommunications

DiGi Telecommunications or Digi.Com Berhad (d.b.a. digi; MYX: 6947), is a mobile service provider in Malaysia. Its largest shareholder is Telenor ASA of Norway with 49%. On 24 May 1995 Digi became the first telco in Malaysia to launch and operate a fully digital cellular network.

DiGi Telecommunications
Publicly traded company
Traded asMYX: 6947
ISINMYL6947OO005
IndustryTelecommunication
Founded1995, Publicly listed 1997, known as Mutiara Swisscom Bhd. The name of Digi Swisscom Bhd., the holding company of Digi Telecommunications Sdn. Bhd., was changed to Digi.Com Berhad in 2000
HeadquartersD'House, Subang Hi-Tech Industrial Park, Shah Alam, Selangor
Key people
Haakon Bruaset Kjoel, Chairman
Albern Murty, CEO
ProductsTelecommunication Services
Mobile Services
Cable Television
Revenue MYR 6.914 billion 2015[1]
MYR 7.019 billion 2014[1]
MYR 6.733 billion 2013[1]
MYR 1.723 billion 2015<[1]
MYR 2.031 billion 2014[1]>
MYR 1.706 billion 2013[1]
Number of employees
2,500
ParentTelenor Group
SubsidiariesDiGi Telecommunications Sdn. Bhd.
Pay By Mobile Sdn. Bhd.
Websitewww.digi.com.my

They were also the first to offer GPRS (2.5G) and later EDGE (2.75G) in Malaysia on 14 May 2004. DiGi primarily uses the 1800 MHz band for GSM with the network code of 502-16.

Digi is listed on the Bursa Malaysia under the Infrastructure category act.

It uses the native dialling prefix identifier of "010", "011 16000000 through 16499999", "016", "0143", "0146" and "0149", although with the implementation of mobile number portability mandated by the Malaysian government this does not apply to subscribers who switched from their old mobile service provider over to Digi. At the moment, switching to DiGi is free.

Coverage, Products and Services
DiGi shop in Muar, Johor.

As of December 2017, Digi has 4G LTE coverage of 90% on populated areas,[2]. LTE-Advanced (LTE-A) population coverage was at 70% nationwide, likely measured at the lowest signal quality at -110dBm.[3].

Digi operates 2G GSM/GPRS/EDGE, 3G WCDMA/HSPA+, 4G LTE network. [4]

Digi Telecommunications Sdn. Bhd. provides a variety of mobile communication services. These services include voice under their prepaid plans & postpaid plans, SMS, data plans and services, international roaming, international calling card and WAP services.

Digi is the second operator in Malaysia to launch VoLTE, initially available to iPhones running iOS 10.1 and above.[5]

Frequencies used on Digi Network in Malaysia
BandFrequencyFrequency WidthProtocolNotes
8900 MHz (885~890, 930~935)2*5 MHzGSM/LTE(expiry 2032)
31800 MHz (1765~1785, 1860~1880)2*20 MHzGSM/LTE(expiry 2032)
12100 MHz (2*15 MHzDC-HSPA+/LTE(expiry 2032)
refarming to 2*10 MHz LTE in some area
72600 MHz (2560~2570, 2680~2690)2*10 MHzLTE(expiry 2021)
72600 MHz (2550~2560, 2670~2680)2*10 MHzLTErent spectrum from ALTEL

Subscribers

As of second quarter of 2018, Digi had 11.659 million subscribers (9.004 million prepaid, and 2.655 million postpaid customers).[6]

Prepaid ARPU is at RM32 (down from RM34 in 4Q 2017) while postpaid ARPU is at RM76 (down from RM77 in 1Q 2018).

The Telco said that it had 76.1% smartphone penetration. Digi had 8.76 million mobile Internet subscribers (75.1%), in which 7.1 million subscribers are using 4G LTE.[7]

Awards and achievements

In 2014, Digi was ranked 100th on Forbes World’s Most Innovative Companies 2014.[8] Digi was the only Malaysian company, and the only telecommunications operator from Asia to be on the list.

In 2015, Channel News Asia ranked Digi as one of the top 3 companies in Malaysia[9] and ranked 40 in Asia Top 100 Sustainability Ranking.[10] digi is lauded for its "preemptive measures to safeguard the privacy of its 11.4 million customers by adopting the ISO 27000 information security management system certification and conducting third party independent assessments to strengthen its privacy systems and processes".[9]

In the 2018 Thomson Reuters Global Diversity and Inclusion (D&I) Index ranking, Digi was ranked 46th and was the only Malaysian company to make the top 50 of the index.[11]

Previous and current logos
  • 2006-2015
  • Since end Jan 2015-present

See also
  • vcash, a defunct e-wallet service by Digi
  • DIGI, the biggest Romanian telecommunications company

References
  1. "Digi Media Room".
  2. "Media Release for Quarterly Results for the Financial Period Ended 30 September 2019". Retrieved 18 October 2019.
  3. Kugan. "Digi lost 182k prepaid subscribers in 2Q18, total mobile subs at 11.66 million". MalaysianWireless. Retrieved 17 July 2018.
  4. "Malaysian Communications And Multimedia Commission (MCMC) - Suruhanjaya Komunikasi dan Multimedia Malaysia (SKMM) - Mobile Services". Retrieved 17 July 2015.
  5. "Digi Voice-over-LTE (VoLTE) now available, limited to iPhones". 26 October 2016. Retrieved 27 October 2016.
  6. Kugan. "Digi lost 182k prepaid subscribers in 2Q18, total mobile subs at 11.66 million". MalaysianWireless. Retrieved 17 July 2018.
  7. Kugan. "Digi lost 182k prepaid subscribers in 2Q18, total mobile subs at 11.66 million". MalaysianWireless. Retrieved 17 July 2018.
  8. Kugan. "DiGi listed in the Forbes World's Most Innovative Companies 2014". MalaysianWireless. Retrieved 17 July 2015.
  9. "2015 TOP 3 COMPANIES BY COUNTRIES". Channel News Asia. Retrieved 21 October 2015.
  10. "CELEBRATE THE SUCCESS OF THE TOP 100 COMPANIES IN ASIA (2015)". Channel News Asia. Retrieved 21 October 2015.
  11. "Digi is top ranked Malaysian firm in Global Diversity and Inclusion Index". The Borneo Post. 27 September 2018. Retrieved 27 September 2018.
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