Aussie Broadband

Aussie Broadband is an Australian telecommunications carrier (ISP) that provides internet, mobile and other telephony services to Australians. Australian-owned, it is based in Morwell, Victoria, with other offices in Lynbrook (Victoria), Warrnambool (Victoria), Darwin (NT) and remote staff scattered across Australia. It is one of the largest employers in the Latrobe Valley region.

Aussie Broadband Pty. Ltd.
Privately held company
IndustryTelecommunications
Founded2008
FounderPhillip Britt & John Reisinger
Headquarters
Morwell, Victoria
,
Australia
Area served
Australia
ProductsNBN
VoIP
Fetch TV
Mobile broadband
Mobile phone
ServicesInternet service provider
Mobile telephony
Websitewww.aussiebroadband.com.au

The company was formed in 2008 after the amalgamation of Wideband Networks Pty Ltd and Westvic Broadband Pty Ltd.[1]

Its primary focus is providing NBN internet connections and was the first telco outside "the Big Four" to commission infrastructure to all 121 Points of Interconnect (POIs) across Australia.[2] Aussie Broadband is the fifth largest connector of new NBN connections in Australia.

History

Aussie Broadband was the result of the amalgamation of Wideband Networks Pty Ltd and Westvic Broadband Pty Ltd, both of which had been trading since 2003. Wideband Networks Pty Ltd was formed by now Managing Director Phillip Britt and Chief Technical Officer (CTO) John Reisinger.

After the merger, Aussie Broadband focused on providing services to regional areas, such as Gippsland, Western Victoria, South Australia and the Northern Territory.

In 2010, Aussie Broadband sold its satellite customer base to SkyMesh; the largest sale of a satellite customer base in Australia.[3]

National Broadband Network

Aussie Broadband started providing NBN services as of 2017, ceasing 3rd party reseller agreements.[4]

In 2019, Aussie Broadband upgraded its national and international networks to provide capacity for 500,000 customers with direct peering in Los Angeles, San Jose, and Singapore, as well as buying capacity on multiple international fibre optic cables.[5]

Partnership with Fetch

In October 2018, Fetch and Aussie Broadband announced a partnership.[6][7]

Award Nominations & Wins
Year Award Result Category
2020 ProductReview Joint Winner Internet Service Providers[8]
2019 CommsDay Edison Award Won Best Fixed Line Broadband Provider[9]
CommsDay Edison Award Nominated Best Telecom Marketing Initiative
2019 Canstar Blue Won Most Satisfied Customers- NBN Providers[10]
2019 ACOMM Award Won Commitment to Customer Service[11]
2019 Australian Service Excellence Award Finalist Customer Service Organisation of the Year (Medium)
Australian Service Excellence Award Finalist Customer Service Project of the Year- Service Innovation
2019 Deloitte Top 50 Technology Fast 50[12]
2019 Australian Growth Company Awards Finalist Technical and Growth Company of the Year
2019 ProductReview Joint Winner Internet Service Providers[13]
2019 Good Company Top 40 Best Workplaces to Give Back
2018 CommsDay Edison Award Won Best Broadband Provider[14]
2018 ProductReview Joint Winner Internet Service Providers[15]
2018 Australian Service Excellence Award - Medium Size Business Finalist Customer Service Organisation of the Year (Medium)
2018 Australian Workplace Equality Index Bronze
2017 Gippsland Business Awards Won Business of the Year[16]
2017 ACOMM Award Won Community Contribution[17]

Aussie Broadband has also been named in the Top 100 Coolest Companies in Australia by Anthill[18] and the Top 100 Best Places to Work in Australia.[19]

In 2019, Managing Director Phillip Britt was recognised by CommsDay for his contributions to the Australian telecommunications industry by being inducted into the Edison Awards Hall of Fame.[20][21]

References
  1. Britt, Philip (22 July 2008). "Whirlpool Forums - Wideband Pt. 3". whirlpool.net.au. Retrieved 5 December 2016.
  2. "Aussie completes 121 POI rollout - Aussie Broadband". Whirlpool.net.au. Retrieved 18 November 2019.
  3. "SkyMesh to purchase Aussie BB Satellite - SkyMesh". Whirlpool.net.au. Retrieved 18 November 2019.
  4. Granger-Wilcox, Janet (21 March 2017). "First Aussie Broadband customers go live on new national network". Aussie Broadband Blog. Retrieved 18 November 2019.
  5. Granger-Wilcox, Janet (6 February 2019). "Aussie Broadband announces national, international upgrades to scale to half a million users". Aussie Broadband Blog. Retrieved 18 November 2019.
  6. "Aussie Broadband partners with Fetch TV - Aussie Broadband - Whirlpool Forums". Whirlpool.net.au. Retrieved 18 November 2019.
  7. "Fetch TV partners with Aussie Broadband to deliver the Fetch one-stop entertainment service, contract free, over the nbn". Aussie Broadband Blog. 25 October 2018. Retrieved 18 November 2019.
  8. "2020 ProductReview.com.au Awards". ProductReview.com.au. Retrieved 18 November 2019.
  9. "The Edison Awards 2019 Winners – CommsDay". www.commsday.com. Retrieved 18 November 2019.
  10. "NBN Providers Compared 2019 | Plans & Prices". Canstar Blue. Retrieved 18 November 2019.
  11. "2019 Winners | The annual Australian Communications Industry Awards". Retrieved 18 November 2019.
  12. "Deloitte Technology Fast 50 Australia". Deloitte Australia. Retrieved 20 November 2019.
  13. "2019 ProductReview.com.au Awards". ProductReview.com.au. Retrieved 18 November 2019.
  14. "The 2018 Commsday Edison Award winners – CommsDay". www.commsday.com. Retrieved 18 November 2019.
  15. "2018 ProductReview.com.au Awards". ProductReview.com.au. Retrieved 18 November 2019.
  16. "2017 Federation Business School Gippsland Business Awards Winners | Gippsland Business Awards". Retrieved 18 November 2019.
  17. "2017 ACOMM Awards | 2017 Winners". www.acomms.com.au. Retrieved 18 November 2019.
  18. http://anthillonline.com/top-100-coolest-companies-in-australia-2018
  19. https://greatplacetowork.com.au/best-places-to-work
  20. "Edison Awards - Aussie Broadband - Whirlpool Forums". Whirlpool.net.au. Retrieved 18 November 2019.
  21. "Morwell resident enters telco Hall of Fame". Aussie Broadband Blog. 15 April 2019. Retrieved 18 November 2019.
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