Tune Talk
 | |
| Private Limited | |
| Industry | Telecommunication |
| Headquarters | Kuala Lumpur, Malaysia |
Area served | Malaysia |
Key people |
Ameen Amaendran Abdullah [1](CEO) Tony Fernandes |
| Products | Mobile Prepaid |
| Parent | Tune Group |
| Website |
www |
Tune Talk Sdn Bhd, DBA Tune Talk, is a mobile virtual network operator (MVNO) riding on the network of Celcom (Malaysia) Berhad. Tune Talk entered into an MVNO agreement with Celcom in December 2008. Tune Talk appointed Ameen Amaendran Abdullah as their CEO in 2018, taking over from Jason Lo who managed to build to company to what it is today.
Tune Talk Sdn. Bhd. officially launched its commercial service on 19 August 2009 with a pre-fix "010" cellular service by offering lower IDD calling up to 10% cheaper compared with competitors.[2]
As of today, Tune Talk is the largest mobile prepaid MVNO service provider in Malaysia.
Tune Talk's business model emphasises customer care service and customer experience. It has an in-house customer care department and social media team.
Works are underway to enter into MVNO deals with network operators in Singapore, Indonesian, Thailand, Cambodia, Myanmar and the Philippines between 2010 up to 2013. Tune Talk is a MVNO and a licensed Network Service Provider and Application Service Provider with Numbering Block sanctioned by the Malaysian Communications and Multimedia Commission (MCMC).
Data Plans
For Tune Talk’s existing users, there are a few plans that they can choose from which is tuned to cater to their specific needs and one of it is the Tune Talk Monthly Unlimited Call/SMS plan. For just RM30 monthly, users can enjoy Unlimited Minutes and Unlimited SMS to all network and the plan is valid for 30 days and when a user tops up RM30, he or she will immediately get free 4GB data. If this is not enough, the user can opt for a 1GB boost that costs only RM5!
For Tune Talk users who prefer more data, there are 2 monthly plans that they can choose from. With just RM38, users are eligible to get up to 18GB a month. When users top up RM30, they will be granted FREE 4GB data. They can then subscribe to the 4GB Plan for RM28 which includes 500 minutes calls. On top of that, once they have exhausted the data, they can opt to activate the 10GB booster plan for only RM10.
For heavy data users, RM68 can potentially get them 36GB monthly. When users top up RM50, they will receive FREE 8GB data. Then, they can subscribe to the 8GB plan for only RM48 which includes 1000 minutes calls. If users need more data, they can opt to activate the 20GB booster plan for RM20.
Data Roaming
Tune Talk offers an unlimited data roaming plan for RM33 a day across 164 countries.
Top shareholders
- Celcom - Owning 38%
- Tune Ventures - Owning 35.7%
- Gurtaj Singh Padda- Owning 9.6%
- East Pacific Capital Private Limited - Owning 5.85%
- Datuk Seri Kalimullah Masheerul Hassan
- Lim Kian Onn
- Mark Lankaster (CEO of Tune Hotels)
Celcom controls the largest equity stake in Tune Talk with over 38% while another 35.7% is held by Tune Ventures Sdn Bhd, of which Fernandes and Dato' Kamarudin Meranun jointly hold a 70% stake. The remaining shares are held by Tune Strategic Investments Limited, and various individuals including Dato' Sri Kalimullah Hassan, Lim Kian Onn, Jason Lo, Gurtaj Singh Padda and Mark Lankester.