Sogosurvey

SoGoSurvey
Type of business Private
Founded 2013 (2013)[1]
Headquarters Herndon, Virginia
United States[2]
No. of locations United States, Mumbai, Dubai
Area served Worldwide
Founder(s) Hamid Farooqui, Suhail Farooqui
CEO Hamid Farooqui, CEO [3]
Industry Online survey services
Products Online survey tools
Website SoGoSurvey.com

SoGoSurvey is a cloud-based SaaS application designed to create, distribute, and analyze multilingual surveys, forms, polls, quizzes and assessments. The tool can be used to create surveys to measure Employee Engagement and Customer Experience, to collect product feedback, and to conduct market research, among other uses. Customers may design surveys from scratch or use a ready-to-use survey template from the pre-loaded survey bank. These surveys can be distributed to the target audience using email invitations, public URLs, social media channels, or SMS. When sufficient responses have been received, users can run real-time reports using SoGoSurvey’s robust integrated reporting engine. There are a wide variety of reports available, including Bar Graphs, Comparison, Cross Tabs, Individual, and Statistical.[4]

Currently SoGoSurvey provides analytics, data processing, and consumer marketing and feedback systems to customers worldwide, including brands such as eBay, Citibank, UNICEF and Marriott.[5]

Beyond the business world, SoGoSurvey supports individuals and institutions worldwide by giving back—offering free-for-life basic plans, and providing free and discounted licenses to students and non-profit organizations to conduct their research.[6]

History

SoGoSurvey was founded by Hamid Farooqui and Suhail Farooqui in 2013 and is headquartered in Herndon, Virginia, United States. Hamid Farooqui is the CEO of SoGoSurvey.[7] The startup was built upon the brothers' background in engineering, experience in the field of information technology, and drive to take on a challenge. CEO Hamid has a Masters' Degree in Computer Science from the State University of New York in Binghamton.[8] Today, beyond its main location in Herndon, Virginia, the company has offices in Mumbai, India, and Dubai, UAE.

SoGoSurvey and Online Research

SoGoSurvey is used by researchers in the corporate world and academia to understand consumer behavior, collect feedback from employees, or conduct academic research projects. The company continues to evolve and innovate to meet the needs of its users and their participants, introducing mobile-responsive design and enhanced customization options.[9][10]

Products and Services

SoGoSurvey offers a complete web-based platform that can be used to run online surveys, create online forms, make online quizzes, and launch polls. Beginning users are offered a trial or a free Basic package. Experts and enterprises can choose more advanced features to meet their needs in one of the paid packages available. The survey platform also includes many built-in survey templates that can be customized and used quickly. Reports can also be run from inside the same platform, then shared and downloaded for presentation.[11]

For those who want more help, the company offers survey design services like building a survey or managing its distribution and reporting.[12] Survey panel services are also available for those who need more survey participants, especially for academic or market research when participants must match certain demographic requirements.[13]

SoGoSurvey CX is a recent addition that allows users to focus on improving customer experience.[14]

References

  1. ↑ "SoGoSurvey | CrunchBase". www.crunchbase.comcrunchbase. Retrieved 31 August 2016.
  2. ↑ "Contact Us | 24/7 Support Services - SoGoSurvey". www.sogosurvey.com. Retrieved 8 September 2017.
  3. ↑ "Aiming To Be A Billion Dollar Enterprise". www.afternoondc.in. Retrieved 31 August 2016.
  4. ↑ "SoGoSurvey". PCMAG. Retrieved 31 August 2016.
  5. ↑ "SoGoSurvey helps companies measure customer satisfaction with online survey software – Tech2". Firspost. 20 July 2016. Retrieved 31 August 2016.
  6. ↑ "SoGoSurvey Student, Academic,and Nonprofit Licenses". SoGoSurvey. Retrieved 8 September 2017.
  7. ↑ "SoGoSurvey: an enterprise feedback, survey tool in a SaaS model". Deccan Chronicle. Retrieved 31 August 2016.
  8. ↑ http://www.afternoondc.in/business-investment/aiming-to-be-a-billion-dollar-enterprise/article_163264
  9. ↑ "SoGoSurvey - Survey Software". survey.softwareinsider.com. Retrieved 31 August 2016.
  10. ↑ "SoGoSurvey". PCMAG. Retrieved 31 August 2016.
  11. ↑ https://www.sogosurvey.com/online-surveys/survey-reports/
  12. ↑ https://www.sogosurvey.com/survey-design-services/
  13. ↑ https://www.sogosurvey.com/online-survey-panel/
  14. ↑ http://cx.sogosurvey.com/
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