PagerDuty

PagerDuty, Inc.
Private
Industry Information technology, Incident management
Founders Alex Solomon, co-founder, CTO Andrew Miklas, co-founder
Baskar Puvanathasan, co-founder
Headquarters San Francisco
Key people
 Jennifer Tejada, CEO
Number of employees
 310 (2017)[1]
Website www.pagerduty.com

PagerDuty is a cloud computing company that produces a SaaS incident response platform for IT departments.[2][3] As of 2017, the company has raised over $70 million in venture funding.[4][5] It has been recognized by Forbes on its "Cloud 100" as well as the USA Today list for the top small and mid-sized companies for diversity in 2017.[6][7]

PagerDuty is headquartered in San Francisco with operations in Toronto, Ontario, the United Kingdom, and Australia. Its platform is designed to alert clients to disruptions and outages through machine learning and automation.[8] The software operates as a standalone service or can be integrated into existing IT systems.[2] The company works with more than 10,000 clients including IBM, Lululemon, Airbnb, William Hill Australia and Instacart.[9][10]

History

The company was founded 2009 in Toronto, Ontario, by University of Waterloo graduates Alex Solomon, Andrew Miklas, and Baskar Puvanathasan. The company was incubated at the Y Combinator.[11]

PagerDuty raised a seed funding round of $1.9 million in 2010, followed by a Series A round that raised $10.7 million in January 2013.[12][13]

In July 2016, the former CEO of Keynote Systems, Jennifer Tejada, was named CEO of PagerDuty.[9] Later that year, the company held its first PagerDuty Summit, an industry conference to encourage digital innovation.[14][15] The PagerDuty Summit 2017 was held in San Francisco.[16] In 2016, PagerDuty received a silver Stevie Award for Female Executive of the Year in the Computer Services and Computer Software category.[17] The following year, the company won the gold New Product or Service of the Year award under Software as an IT Service Management Solution[18] and a silver award for Customer Service Department of the Year under Computer Services.[19]

PagerDuty announced a funding round in April 2017 led by Accel. The $43.8 million round included existing investors Andreessen Horowitz, Bessemer Venture Partners, Baseline Ventures and Harrison Metal.[20]

References

  1. ↑ "Cloud 100 #41 PagerDuty". Forbes.
  2. 1 2 Matthew D. Sarrel (27 July 2015). "PagerDuty". PC Magazine.
  3. ↑ Ron Miller (20 August 2015). "Okta Customer Research Finds Office 365 Most Used Cloud Service". TechCrunch.
  4. ↑ Mike Wheatley (13 April 2017). "Application Heatlh Monitoring Platform PagerDuty Lands $43.8M Funding". Silicon Angle.
  5. ↑ Michael Carney (31 July 2014). "IT's Best Friend: PagerDuty raises $27.2M Series B to Help All Companies Manage Infrastructure Like Amazon". Pando.
  6. ↑ Alex Konrad (11 July 2017). "Forbes Cloud 100: Meet the Hottest Companies in Cloud Computing for 2017". Forbes.
  7. ↑ "Amazon, Nike, Toys R Us Among the Top U.S. Companies for Diversity". USA Today. 29 November 2017.
  8. ↑ Richard Harris (11 September 2017). "PagerDuty Brings Machine Learning to Management Platform". App Developer Magazine.
  9. 1 2 Kate Cornick (28 November 2017). "PagerDuty's CEO Jennifer Tejada on Selling Software and Demanding Diversity". Techvibes.
  10. ↑ Rohan Pearce (23 November 2017). "William Hill Australia Bets on PagerDuty". Computerworld.
  11. ↑ "PagerDuty - A Successful Start-up Founded by Software Grads". University of Waterloo. 30 May 2014.
  12. ↑ Alex Williams (January 31, 2013). "PagerDuty Raises $10.7M Round From Andreessen Horowitz For IT Alert Service Modeled On AWS System". Tech Crunch.
  13. ↑ Jordan Novet (January 31, 2013). "Seeking more enterprise clients, PagerDuty takes $10.7M in funding". Gigaom.
  14. ↑ "PagerDuty Bolsters Platform and Integrated Workflow at PagerDuty Summit 2016". Manufacturing Close-Up. September 19, 2016.
  15. ↑ Joe Franscella (September 21, 2016). "Digital Transformation Top of Mind at PagerDuty Summit 2016". Bhava.
  16. ↑ "The PagerDuty Summit 2017 Will Focus on 'Ops Reimagined'". The New Stack. September 1, 2017.
  17. ↑ "2016 Stevie Award Winners". Stevie Awards.
  18. ↑ "2017 New Product Award Winners". Stevie Awards.
  19. ↑ "2017 Stevie Award Winners". Stevie Awards.
  20. ↑ Berenice Magistretti (April 13, 2017). "PagerDuty raises $43.8 million to help businesses streamline digital operations". Venture Beat.
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