PC Pitstop

PC Pitstop is an American software company headquartered in Sioux City, Iowa, United States.[1][2] The company provides cyber security software and services.[3][4][5]

History

PC Pitstop was founded in 1999 by Rob Cheng.[6][7] Cheng was an executive at Gateway computers, and was looking to provide solutions to the common problems he saw during his time. He worked on developing a product that can automate technical support and lower the cost of support. Their product, PC Matic, uses automated whitelist technology to prevent malicious files from infecting systems.[8][9][10][11]

Controversies

In 2004, PC Pitstop published articles and notices to their customers that Gator software was spyware. Gator responded to this claim with a libel lawsuit that the two companies ultimately settled.[12] The suit alleged, "false advertising, unfair business practices, trade libel, defamation and tortious interference." and lead to PC Pitstop removing several pages from their website that made these claims.[13] PC Pitstop then launched a new website dedicated to it's criticism of Claria Corporation's Gator software while avoiding the term 'spyware'.[14]

In December of 2016, PC Pitstop released a joint antivirus test with AV-Comparatives. Shortly after, Malwarebytes began flagging PC Pitstop's products as a PUP (potentially unwanted program) and removing them.[15] Ultimately the two companies reconciled with PC Pitstop making product changes to address their concerns, and Malwarebytes no longer removing the products.[16]

References

  1. ↑ Boisjolie, Alex. "PC Pitstop started from Sioux City and lands on exclusive list". Sioux City Journal. Retrieved 2018-10-01.
  2. ↑ "PC Pitstop's "Top Loved Netbooks"". Technologizer by Harry McCracken. 2009-07-03. Retrieved 2018-10-01.
  3. ↑ Bet YOUR Computer Security Company Doesn't Have A Band, retrieved 2018-10-01
  4. ↑ "See you later, anti-Gators?". CNET. 2003-10-23. Retrieved 2018-10-01.
  5. ↑ "11 Things You Didn't Know About PC Pitstop". techtalk.pcpitstop.com. Retrieved 2018-10-01.
  6. ↑ "Spread the Word: PC Pitstop Is No. 4511 on the Inc. 5000 This Year!". Inc.com. Retrieved 2018-10-01.
  7. ↑ "PC Pitstop | ICSA Labs". www.icsalabs.com. Retrieved 2018-10-01.
  8. ↑ Ciardiello, Regina (15 April 2013). "Rob Cheng: Why Life is more than Just a Pitstop". SMB Nation.
  9. ↑ "Whitelisting: Why and How It Works". www.esecurityplanet.com. Retrieved 2018-10-01.
  10. ↑ "PC Matic PC Pitstop SuperShield 2.0" (PDF). www.av-comparatives.org.
  11. ↑ "Reviewing PC-Matic". 2013-03-01.
  12. ↑ Olsen, Stefanie. "Gator clamps on new name, image | ZDNet". ZDNet. Retrieved 2018-10-01.
  13. ↑ Coates, James. "Bandwidth test sites carry own messages". chicagotribune.com. Retrieved 2018-10-01.
  14. ↑ Festa, Paul. "Gator foe bitten, but still not shy | ZDNet". ZDNet. Retrieved 2018-10-01.
  15. ↑ "Why Malwarebytes detects PC Pitstop as Potentially Unwanted - Malwarebytes Labs | Malwarebytes Labs". blog.malwarebytes.com. Retrieved 2018-10-01.
  16. ↑ Patrizio, Andy. "When anti-malware vendors get into a slap fight, users lose". Network World. Retrieved 2018-10-01.
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