Jen-Ai Hospital

Taiwan Spine Center

Taiwan Spine Center, which was formed in 1999, specializes in treating spine conditions such as scoliosis, kyphosis, degenerative disk disease, spinal cord injury and conducts radical surgical procedures for these conditions.

Taiwan Spine Center also offers non-surgical treatments, pain management advice, and tests for spine health. Many new correctional surgery techniques for spine diseases have been developed by its director, Dr. Kao-Wha Chang, vice-superintendent, who has helped the hospital to be certified by Medtronic and Stryker Corporation as the teaching facility for spine deformity correctional surgery in Asia.^[3]

Taiwan Center for Metabolic & Bariatric Surgery

Taiwan Center for Metabolic & Bariatric Surgery provides well-rounded weight loss programs featuring a combination of dieting, exercise routine, behavior therapy, drug cocktail treatment and surgical procedures to combat obesity. Its director, Dr. Shih-Huang Chao, the chief consultant, is a surgeon also known for inventing the gastric clipping weight loss method (a surgical procedure that can be done in 30 minutes), which has been granted patents in the United States, Japan, and Taiwan.

Created in the year 2000, with over 15 years experience and 100,000 bariatric cases, the Weight Management Center provides self-pay services that are not covered by National Health Insurance in Taiwan but remains quite popular among the ever-increasing population of overweight and obese patients around the world.

Oncology Treatment Center

Oncology Treatment Center was started in 1999 by Dr. Chih-Chung Su, the chief director in the Oncology Dept., when cancer has been part of the top 10 causes of death in Taiwan for more than 20 consecutive years. Oncology Treatment Center provides chemotherapy, radiation therapy, targeted therapy, and other forms of treatments/therapies such as Stereotactic Radiosurgery (SRS), Intensity-Modulated Radiation Therapy (IMRT), Image-Guided Radiation Therapy (IGRT), Volumetric-Modulated Arc Therapy (VMAT), Gamma Knife for various cancers including breast cancer, lymphoma, and esophagus cancer.

Aside from offering radiosurgery, Oncology Treatment Center provides educational resources on types of cancer treatment, their side effects, and ways to maintain a quality of life for terminally ill patients.

Pain Management Center

Pain Management Center was created in 1985 by Dr. Ming-I Chan Liao, the executive consultant, who is a world-renowned pain management specialist who was educated in Japan. Pain Management Center provides forms of interventional pain management techniques including CT-guided procedure, Xenon light phototherapy, Stellate Ganglion Block (SGB), etc. for treatment for patients with herpes zoster (shingles), anosmia (loss of smell), hyperhydrosis (extreme sweating), etc. In addition to providing immense pain relief for patients world-wide, Pain Management Center maintains its award-winning website (in Chinese) with educational resources on pain management treatments available, the drugs' side effects, and ways of coping with acute and chronic pain for the people in Taiwan, Hong Kong and China.

International Patient Center

International Patient Center (IPC) was first launched in 2003 by Mark K. Chan,^[4] the program director, due to the increasing demand from the foreign population in Taichung city.^[5] IPC provides free interpretation services (for patient safety reasons), while services in a dozen other languages can be requested by appointment and will be provided by on-call volunteers that speak languages, ranging from English, French and Thai to Tagalog, Burmese and Hakka.^[6] Like most international medical service centers, IPC provides complimentary on-site interpretations in English and Japanese, preparing diagnosis and certification documents, translating medical documents for use after the patient returns home and simplifying financial transactions.^[7]

As of October 2018, Jen-Ai Hospital International Patient Center^[8] has helped over 115,000 international patient visits, with more than 28,500+ international patients coming from 112 nationalities, including countries such as El Salvador, Kiribati, Bhutan, Croatia, Liberia, etc.^[9]

Since its launch of bilingual services in 2003, Jen-Ai Hospital – Dali has had the distinction of creating the first “International Patient Center” in Taiwan and having the most number of international patients with different nationalities in all of Taiwan.^[10] Over the years, IPC has had lots of accomplishments,^[11] such as been awarded local and international awards,^[12][13] as well as having presentations accepted at conferences and congresses around the world^[14] for their innovative projects, such Baby Web Nursery Website;^[15] Baby SMS,^[16] MMS,^[17] Video,^[18] E-file;^[19] Inpatient E-card Service;^[20] Japanese Medical Service;^[21] Indonesian Medical Service;^[22] Vietnamese Medical Service; etc.^[2] It has garnered much media coverage.^[23]