GoRaleigh

GoRaleigh
GoRaleigh Operational Facility
Founded 1881
Headquarters GoRaleigh Operational Facility 4104 Poole Road Raleigh, NC 27610
Locale Raleigh, North Carolina
United States
Service area 125 square miles
Service type bus service, express bus service, park and ride
Alliance Raleigh Transit Authority
Routes 34
Stops

1300 total stops

186 stops with a shelter, or a plan to add a shelter (all shelters contain a bench)

175 stops with a bench, or a plan to add a bench (number accounts only for stops with a bench without a shelter)
Hubs GoRaleigh Station 214 South Blount Street Raleigh, NC 27601
Stations 1
Fleet 116
Daily ridership 17,500 average weekday
Fuel type Biodiesel, Hybrid, CNG
Operator Transdev
Chief executive Marie Parker
Website http://goraleigh.org/

GoRaleigh (formerly Capital Area Transit) is the transit system responsible for operating most of the public transportation services in Raleigh, North Carolina. The system operates 27 fixed routes throughout the city's municipal area and also operates five regional/express routes in partnership with GoTriangle, the regional provider. GoRaleigh is contracted to operate two additional routes, an express route to the Wake Tech Community College campus south of Raleigh and a local circulator service in the Town of Wake Forest. Capital Area Transit, also known as CAT, was rebranded to GoRaleigh in 2015 under the consolidated GoTransit, a joint branding of municipal and regional transit systems for the Greater Raleigh Metropolitan Region.

History

Early days

Electric street cars on Fayetteville Street, Raleigh, NC in 1910.

Previous to the GoRaleigh system, CP&L (Carolina Power & Light, now known as Progress Energy) provided public transit to the city, starting in 1886 with mule-drawn vehicles and covering routes in 1 square mile (3 km2) of central Raleigh. In 1891, the mule-drawn service came to an end, and the electric streetcar service began. The streetcars served several routes, covering about 2 square miles (5 km2) of the city. Due to rapid advances in automotive technology at that time, in 1933 all electric streetcar services ended, replaced by gasoline-powered buses. Ridership remained strong until the 1950s, when the popularity of private vehicles began to reduce transit ridership nationwide.

  • 1881-1894 - Raleigh Street Railway
  • 1894-1908 - Raleigh Electric Co.
  • 1908-1921 - Carolina Power & Light Co.
  • 1921-1925 - Carolina Power & Light Co. (Electric Bond & Shares Co.)
  • 1925-1946 - Carolina Power & Light Co. (National Power & Light Co.), operating from 126 N. West Street, Raleigh
  • 1930s - streetcars discontinued
  • 1946-1950 - Carolina Power & Light Company (CP&L).
  • 1950-1958 - White Transportation Co.
  • 1958-1975 - Raleigh City Coach Lines (City Coach Lines, Inc.)
  • 1975-2015 - City of Raleigh/Capital Area Transit
  • 2015-present - City of Raleigh/GoRaleigh
A newly delivered bus, built by Twin Coach, is inspected in 1941 at the Carolina Power & Light Car Barn and Automotive Garage in downtown Raleigh. The building, located at 126 N. West Street, is now the home to Clouds Brewing.

In the mid- to late 20th century, CP&L ended its operation of transit services in the city, and the current publicly owned Capital Area Transit system was created. Capital Area Transit formerly rebranded its system to GoRaleigh in 2015.[1]

Current system

GoRaleigh System Map, August 2017.

Layout

GoRaleigh provides public transportation to areas known colloquially as inside the beltline and outside I-440, as well as contracted service to the Town of Wake Forest and to Wake Tech Community College. The system operates on a hub and spoke-style layout, with most routes beginning and ending at the newly renovated GoRaleigh Station, formerly known as Moore Square Station, in downtown Raleigh. The "L" routes circulate through an area or operate as a cross-town route and link with one or more "spoke" routes. The "X" routes are express routes which operate non-stop or with limited stops along the body of the route. Stops on these routes are generally available only at the beginning and end points of the route. Longer distance routes are operated by the intercounty GoTriangle system.

GoRaleigh publicly posts its General Transit Feed Specification (GTFS) data so riders can easily plan their trips using services such as Google Transit in Google Maps. GoRaleigh also supports the Transloc Rider App that offers real-time bus location through its GPS equipped fleet.

Fleet

Standard GoRaleigh bus at the North Carolina Museum of Natural Sciences.

GoRaleigh's current fleet consists largely of fairly new Gillig Standard Low Floor model 40 foot buses, several Orion V buses and three Gillig BRT Hybrid Low Floor buses (R-Line). GoRaleigh fuels its diesel powered vehicles with biodiesel. Its buses are maintained and cleaned in-house at the GoRaleigh Operations Facility. All GoRaleigh vehicles have exterior bike racks and can accommodate two or three bikes, depending on the type of rack. Customers can load and unload bikes at any bus stop. There is no charge for bringing a bicycle and many stops are near Raleigh's extensive greenways. The vast majority of GoRaleigh's vehicles have free WiFi for passenger use. All GoRaleigh vehicles are equipped with GPS and AVL systems to provide real time location and departure information. All GoRaleigh vehicles have lifts or ramps to accommodate wheelchairs and other mobility devices.

The R-Line

See main article R-Line (Capital Area Transit).

The R-Line began service on February 13, 2009. The route is served by three specially designed hybrid-electric buses, powered by bio-diesel fuel. The buses, operating in a counter-clockwise loop, stop at 20 specially designed bus-stops throughout Downtown Raleigh. Service frequency is every 12 minutes. In order to maximize frequency two buses operate on the circulator route at all times, while one bus serves as back-up in the event of mechanical failure. The R-Line is a free circulator service.

GoRaleigh Station

Renovations to GoRaleigh Station, formerly known as Moore Square Station, were completed May, 2017. What was once a cavernous tunnel that lacked informational signs was transformed into a spacious terminal with additional seating and LCD monitors that provide real time bus arrival information. The station is accessible to pedestrians from Blount Street, Hargett Street, Wilmington Street or Martin Street and features a centrally located information and ticket booth staffed by GoRaleigh employees.

The bus station was re-designed to accommodate more buses and more riders as a result of the Wake Transit Plan, which county voters approved in 2016. The station currently serves 35 bus routes per day and nearly 80 buses per hour during peak hours. The station is designed to support up to 150 buses per hour once the Wake County Transit Plan is fully implemented.

Hours and levels of operation

GoRaleigh's current service level is based upon year 2 of the 5-year Wake County Transit Plan. GoRaleigh currently operates 37 public transit routes. As a whole, most GoRaleigh routes begin before 6am and end near 11pm or Midnight, Monday through Saturday. Sunday hours of operation are mostly the same as Saturday, with the exception of a few routes that end an hour earlier.

Monday - Friday Saturday Sunday & Holidays
Span Frequency (Minutes) Span Frequency Span Frequency
# Route Name (Operating Hours) Peak Off-Peak (Operating Hours) (Minutes) (Operating Hours) (Minutes)
1 Capital 4:37am–12:08am 15 15 or 60 5:45am–12:08am 30 or 60 5:45am–11:27pm 30 or 60
2 Falls of Neuse 5:00am–11:25pm 30 30 or 60 5:30am–10:59pm 60 5:30am–10:59pm 60
3 Glascock 6:15am–9:44pm 30 60 7:00am–8:42pm 60 7:00am–8:42pm 60
4 Rex Hospital 4:30am–11:57pm 30 60 5:00am–11:57pm 60 5:00am–11:57pm 60
5 Biltmore Hills 5:30am–12:03am 30 60 6:10am–12:12am 60 6:10am–12:12am 60
6 Crabtree 5:55am–9:15pm 30 60 7:00am–10:00pm 60 7:00am–10:00pm 60
7 South Saunders 5:45am–11:45pm 15 30 or 60 6:00am–11:45pm 30 or 60 6:00am–10:59pm 30 or 60
7L Carolina Pines 5:45am–11:00pm 30 60 6:45am–9:33pm 60 6:45am–9:33pm 60
8 Six Forks 5:55am–11:00pm 30 60 7:00am–11:00pm 60 7:00am–11:00pm 60
10 Longview 5:30am–9:40pm 30 60 7:00am–9:40pm 60 7:00am–9:40pm 60
11 Avent Ferry 5:45am–11:28pm 30 60 5:45am–11:28pm 60 5:45am–10:58pm 60
11L Buck Jones 5:55am–10:49pm 60 60 6:40am–10:49pm 60 6:40am–10:49pm 60
12 Method 5:45am–10:59pm 30 60 6:45am–10:59pm 60 6:45am–10:59pm 60
13 Chavis Heights 6:00am–6:55pm 30 30 6:00am–6:55pm 60 6:00am–6:55pm 60
15 Wakemed 5:22am–11:40pm 15 15 or 60 5:30am–11:40pm 30 or 60 5:30am–10:53pm 30 or 60
15L Trawick 5:45am–11:12pm 45 45 5:45am–11:12pm 45 5:45am–11:12pm 45
16 Oberlin 6:00am–10:50pm 30 60 7:15am–10:55pm 60 7:15am–10:55pm 60
18 Worthdale 6:00am–11:30pm 30 60 6:30am–11:28pm 60 6:30am–10:53pm 60
19 Apollo Heights 5:53am–11:39pm 30 60 6:15am–11:52pm 60 6:15am–11:11pm 60
21 Caraleigh 5:30am–9:55pm 30 60 6:30am–9:55pm 30 6:30am–9:55pm 60
22 State Street 5:30am–10:14pm 30 30 or 60 6:30am–10:14pm 30 or 60 6:30am–10:14pm 30 or 60
23L Millbrook 6:10am–7:10pm 30 60 6:25am–7:00pm 60 6:25am–7:00pm 60
24L North Crosstown 6:10am–7:30pm 30 60 6:57am–7:15pm 60 6:57am–7:15pm 60
25L Triangle Town Center 5:19am–8:19pm 30 60 7:20am–8:20pm 60 7:20am–8:20pm 60
40X Wake Tech Express 6:15am–6:40pm 30 - No Service - No Service -
55X Poole Road Express 5:55am–11:51pm Variable Variable 5:45am–11:12pm Variable 5:45am–11:12pm Variable
70X Brier Creek Express 6:17am–8:13pm Peak only - 6:17am–6:08pm Peak only 6:17am–6:08pm Peak only

Future

Five-year plan

In 2002, Capital Area Transit (CAT) spent $200,000 to hire consultants to come up with a five-year plan to improve public transit in Raleigh. At that time, most bus schedules were ten years out of date. It wasn't until fiscal year 2006 that the city council gave CAT the additional funding needed to begin implementing year one of a five-year plan. At the start of the fiscal year 2007, Raleigh City Council gave CAT the additional funding needed for year two of the five-year plan (which took effect on bus routes in January, 2007).

Despite the city budget providing CAT with additional funding for year three of the five-year plan for the fiscal year 2008 (July 2007-June 2008) and additional funding for year four of the five-year plan for the last quarter of the fiscal year 2009,[2] these changes were never implemented because tax revenues had been lower than expected and the funds were not available.

The city budget for the fiscal year 2010 notes that "The FY 2010 budget represents the implementation of delayed transit services from last year... year three of the Transit Plan will begin January 2010 and will result in reduced headways on Route 15 Wake Med, a new route in Southeast Raleigh, and a series of other small service changes." [3] However, the implementation of these changes continues to be delayed due to budget shortfalls.

In May 2008, the North Carolina Board of Transportation awarded CAT with $3.5 million for 13 additional buses (which CAT received in June, 2009) and $2.8 million to purchase land and design a new administration building and garage, which is now located on 23 acres (93,000 m2) off of Poole Road. Additionally, $7.6 million of stimulus money has been awarded to CAT towards the garage. In May 2011, the new facility was opened.[4]

On August 6, 2017, GoRaleigh expanded its Sunday service as described in the first round improvements of the Wake County Transit Plan.[5]

Bus Rapid Transit

Future GoRaleigh BRT Routes.

The Wake County Transit Plan includes the future implementation of Bus Rapid Transit (BRT) routes sometime between 2018 and 2023.[6] BRT involves building dedicated bus lanes on local roads, so bus operators can bypass traffic and keep their routes on schedule. To implement BRT for the first time in Wake County, the plan will construct approximately 20 miles of BRT-related infrastructure improvements. About 20 miles of BRT infrastructure have been identified including New Bern Avenue between Raleigh Boulevard and WakeMed; Capital Boulevard between Peace Street and the Wake Forest Road intersection; South Wilmington Street towards Garner; and Western Boulevard between Raleigh and Cary. Along these corridors, buses would have priority treatment at traffic signals, BRT stops will feature raised platforms, making it easier for passengers with wheelchairs, strollers or bicycles to board the bus.

Funding

For FY 2010, CAT's operating budget was $15,439,636, a 1% decrease from the previous fiscal year's budget of $15,596,444. This ended a four-year streak in which CAT had seen an increase in funding to meet the demands of the five-year plan. Of CAT's budget, $10,369,966 is from the city, with additional funding coming from the state, passenger revenue (estimated farebox revenue for FY 2010 is $2,480,623, but it is unclear whether this includes bus pass sales or GoPass contracts, as in past city budgets this was separated), and miscellaneous sources (such as grants and advertising).[3]

Ridership

Ridership for GoRaleigh 2002-2018

According to the Raleigh City budget for the fiscal year 2010, ridership levels averaged over 14,000 each business day, up from 13,000 for the fiscal year of 2008, 11,000 in 2005 (when gas prices began to climb after Hurricane Katrina), and 8,000 in 2002.[7]

Response to the threat of terrorism

There have been no serious terrorist threats or attacks on Raleigh public transit in the city's history. However, on May 4, 2007, a bomb threat was received at the CAT regional transit call center at about 9:00 am. Buses in the Triangle, including an estimated 55 CAT buses, were pulled over, evacuated, and searched. The caller indicated there was a bomb on an unspecified bus, although a Raleigh transit official said the caller mentioned numbers that did not match any CAT buses or routes. The bomb threat was cleared, but caused buses to be 5 to 90 minutes behind schedule for the day.

Transit Watch is a new public awareness program launched by the Federal Transit Administration (FTA) in collaboration with the Department of Homeland Security's Transportation Security Administration (TSA). The program encourages people to be vigilant and watch for and report safety (e.g. strange smells, smoke, or other potential hazards) and/or security threats (such as abandoned bags or suspicious behavior) on public transit vehicles or public transit properties. The motto of this program is "If You See Something... Say Something." In early 2006 CAT joined the campaign.

Other transit services operating in Raleigh

GoRaleigh Access

GoRaleigh Access, formerlyAccessible Raleigh Transportation (ART), is the City of Raleigh's transportation service for people with disabilities. GoRaleigh Access programs help ensure an outstanding quality of life for everyone in the City of Raleigh. GoRaleigh Access enables eligible persons to access public transportation. GoRaleigh Access trips are eligible for paratransit service only if the trip begins and ends within 3/4 miles of a GoRaleigh bus stop.

GoCary

GoCary, formerly C-Tran, provides one route that connects downtown Cary with western portions of Raleigh also served by a CAT bus route. Additionally, C-Tran provides paratransit service to residents of Cary traveling to Raleigh as well as public transit routes and paratransit in Cary.

GoDurham

GoDurham, formerly Durham Area Transit Authority (DATA), operates one route that extends to the Brier Creek area of northwest Raleigh, in addition to its many routes serving the city of Durham.

GoTriangle

GoTriangle (formerly Triangle Transit or the Triangle Transit Authority), is a regional transit service that connects Raleigh with neighboring cities, suburbs, Raleigh-Durham International Airport and Research Triangle Park. GoTriangle also organizes a vanpool program serving the Research Triangle metropolitan region.

Wolfline

The Wolfline operates nearly a dozen routes that serve the NCSU (North Carolina State University) community and surrounding areas in west Raleigh. In addition to serving NCSU students, faculty and staff, the Wolfline system is available for use by the general public.

Long distance transit services

The city of Raleigh is served by Amtrak (rail service), RDU international Airport (air service), Carolina Trailways (bus service), Greyhound (bus service), Sky Express[8] (bus service direct to China Town, NYC), Tornado[9] (bus service targeting primarily the Hispanic population), and Jacksonville Airporter, Inc[10] (bus service between RDU and Jacksonville, NC).

References

  1. "The Triangle Region's Transit Providers Have New Name | raleighnc.gov". www.raleighnc.gov. Retrieved 2017-08-14.
  2. http://www.raleighnc.gov/portal/server.pt/gateway/PTARGS_0_2_114349_0_0_18/2009_Proposed_Annual_Budget.pdf
  3. 1 2 http://www.raleighnc.gov/portal/server.pt/gateway/PTARGS_0_2_137633_0_0_18/FY10_Adopted_Budget.pdf
  4. http://www.raleighnc.gov/services/content/PublicWorks/Articles/CMNotableProjects.html
  5. "Taking a bus to RDU is about to get easier, and here's good news for other riders, too". newsobserver. Retrieved 2017-08-15.
  6. "Wake County Transit Plan" (PDF). Wake Transit. August 15, 2017.
  7. http://www.indyweek.com/gyrobase/Content?oid=oid%3A18270
  8. Sky Express
  9. Tornado
  10. Jacksonville Airporter, Inc
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