How team members can improve overall project communication
Awareness
- Base communication strategies on stakeholder needs and feedback.
- Ensure that communication is shared in a timely manner.
Content
- Advocate open, honest, face-to-face, two-way communication.
- Create an environment where project team members and other stakeholders can constructively challenge behavior and ideas.
Context
- Remember that communication is two-way. Listen as well as deliver the message.
- Involve senior management when appropriate.
Communication flow
- Coordinate communication with project milestone events, activities, and results.
- Include key stakeholders in developing an interest-based conflict management process.
Effectiveness
- Conduct regular assessments of the communication plan and process.
- Communication must focus on the beneficiary.
Format and media
- Take advantage of existing communication vehicles and opportunities.
- The project team has a variety of methods to share information.
Tools
Templates
Guidelines
See also
In other sections of this handbook