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Checklist for Identifying Performance Problems
The following is a checklist of symptoms often associated with performance problems. More than one “yes” indicates a need to look more closely at the situation. Read each question. If you are thinking “yes” in response to a question, place a check mark next to that item. If not, leave it blank.
Do peers complain that
- S/he is not carrying his own weight?
- S/he is distracted or exhibiting sudden changes in behavior?
- S/he is argumentative or confrontational?
- S/he is “all talk” and “no action”?
Do beneficiaries
- Always ask for someone else to help them?
- Complain about her/his attitude?
- Complain that s/he had made promises to them that he has never fulfilled?
- Say s/he is bad-mouthing you, the organization or its products?
- Complain that s/he is too pushy?
Do You
- Find it difficult to complete your own work because you spend so much time with him on her/his mistakes?
- Worry about what s/he will say to beneficiaries and action sponsors/beneficiaries?
- Check her/his work often because you are afraid of mistakes?
- Do work yourself that you should have delegated to her/him?
- Assign work to others because they can do it faster or better than he can?
- Hear about her/his mistakes from your boss or others?
- Sometimes find out that s/he has lied to you or stretched the truth?
- Seldom think of her/him when deciding who should get an important assignment?
Does S/he
- Infrequently complete assignments on time?
- Often show up to work late or not at all?
- Always have an excuse for poor performance?
- Wait to be assigned additional work rather than asking for more when ready?
- Rarely complete assignments in the way you want?
- Ignore suggestions for improvement?
Tools
Templates
Guidelines
See also
In other sections of this handbook