Infosys

Infosys Limited is an Indian multinational corporation that provides business consulting, information technology and outsourcing services. It has its headquarters in Bangalore, Karnataka, India.[3]

Infosys Limited
Type
Public
Traded as
ISINUS4567881085 
IndustryIT services, IT consulting
Founded7 July 1981 (7 July 1981)
Founders
  • N.R. Narayana Murthy
  • Nandan Nilekani
  • S. Gopalakrishnan
  • S. D. Shibulal
  • K. Dinesh
  • N. S. Raghavan
  • Ashok Arora
Headquarters,
Area served
Worldwide
Key people
Nandan Nilekani
(Chairman)
Salil Parekh
(MD & CEO)[1]
Services
Revenue US$12.4 billion (2019)[2]
US$2.7 billion (2019)[2]
US$2.2 billion (2019)[2]
Total assets US$12.2 billion (2019)[2]
Total equity US$9.4 billion (2019)[2]
Number of employees
243,454 (Dec 2019)[2]
Divisions
Websitewww.infosys.com
Footnotes / references
[2]

Infosys is the second-largest Indian IT company after Tata Consultancy Services by 2017 revenue and 596th largest public company in the world based on revenue.[4] On March 29, 2019, its market capitalisation was $46.52 billion.[5] The credit rating of the company is A− (rating by Standard & Poor's).[6]

History

Infosys was established by seven engineers in Pune, Maharashtra, India with an initial capital of $250 in 1981.[7] It was registered as Infosys Consultants Private Limited on 2 July 1981.[8] In 1983, it relocated its office to Bangalore, Karnataka, India.

The company changed its name to Infosys Technologies Private Limited in April 1992 and to Infosys Technologies Limited when it became a public limited company in June 1992. It was later renamed to Infosys Limited in June 2011.[9]

An initial public offer (IPO) in February 1993 with an offer price of 95 (equivalent to 550 or US$7.80 in 2019) per share against book value of 20 (equivalent to 120 or US$1.60 in 2019) per share was undersubscribed but it was "bailed out" by US investment bank Morgan Stanley, which picked up 13% of equity at the offer price.[10] Its shares were listed in stock exchanges in June 1993 with trading opening at 145 (equivalent to 850 or US$12 in 2019) per share.[11]

Its shares were listed on NASDAQ in 1999 through ADR route. The share price surged to 8,100 (equivalent to 28,000 or US$390 in 2019) by 1999 making it the costliest share on the market at the time. At that time, Infosys was among the 20 biggest companies by market capitalization on the NASDAQ.[10] The ADR listing was shifted from NASDAQ to NYSE Euronext to give its European investors better access to its stock.[12] Infosys Q3 net profit rises 23.7% to Rs 4,466cr in the month of January 2020 even after all the whistleblower complaints which was not proven after investigation.

Infosys, Bangalore

Its annual revenue reached US$100 million in 1999, US$1 billion in 2004 and US$10 billion in 2017.[8]

In 2012, Infosys announced a new office in Milwaukee, Wisconsin, to serve Harley-Davidson, being the 18th international office in the United States.[13][14] Infosys hired 1,200 United States employees in 2011, and expanded the workforce by an additional 2,000 employees in 2012.[14] In April 2018 Infosys announced expanding in Indianapolis, Indiana. The development will include more than 120 acres and is expected to result in 3,000 new jobs—1,000 more than previously announced.

In July 2014, Infosys started a product subsidiary called EdgeVerve Systems, focusing on enterprise software products for business operations, customer service, procurement and commerce network domains.[15] In August 2015, the Finacle Global Banking Solutions assets were officially transferred from Infosys and became part of the product company EdgeVerve Systems product portfolio.[16]

Products and services

Infosys provides software development, maintenance and independent validation services to companies in finance, insurance, manufacturing and other domains.[17]

One of its known products is Finacle which is a universal banking solution with various modules for retail & corporate banking.[18]

Glass building in Pune campus

Its key products and services are:

  • NIA – Next Generation Integrated AI Platform (formerly known as Mana)
  • Infosys Consulting – a global management consulting service
  • Infosys Information Platform (IIP) – Analytics platform
  • EdgeVerve Systems which includes Finacle, a global banking platform
  • Panaya Cloud Suite
  • Skava
  • Engineering Services[19]
  • Digital Marketing[20]

Geographical presence

Main block in Chennai campus

Infosys has 82 sales and marketing offices and 123 development centres across the world as of March 31, 2018, with major presence in India, United States, China, Australia, Japan, Middle East and Europe.[21][22]

In 2019, 60%, 24% and 3% of its revenues were derived from projects in North America, Europe and India, respectively. Remaining 13% of revenues were derived from rest of the world.[23]

Acquisitions

Name of acquired companyBased inAcquisition costAcquisition dateBusiness of acquired company
Expert Information ServicesAustraliaUS$23 millionDec 2003[24][25]IT service provider
McCamish SystemsUSAUS$38 millionDec 2009[26]Insurance and financial services
Portland GroupAustraliaAUD 37 millionJan 2012[27][28]Strategic sourcing and category management
Lodestone Holding AGSwitzerlandUS$345 millionSep 2012[29]Management consultancy
PanayaIsraelUS$200 millionMar 2015[30][31]Automation technology
SkavaUSAUS$120 millionApr 2015[32][33]Digital experience solutions
Noah-ConsultingUSAUS$70 millionNov 2015[34]Information management consulting services
Skytree USA Undisclosed amount Apr 2017[35] Machine learning
Brilliant BasicsUKGBP 7.5 millionAug 2017[36]Product design and customer experience
Fluido Oy Finland EUR 65 million Oct 2018[37] Salesforce advisor and consulting partner
WongDoody USA US$75 million Jan 2019[38] Advertising and creative strategy services
Stater N.V. Netherlands EUR 127.5 million Apr 2019 Mortgage services
Simplus USA-AU TBD Feb 2020[39] Salesforce Partner

Listing and share holding pattern

In India, shares of Infosys are listed on the BSE where it is included in BSE SENSEX and NSE where it is included in CNX Nifty. Its shares are listed by way of American depositary receipts (ADRs) at the New York Stock Exchange.

Over a period of time, the shareholding of its promoters has gradually reduced, starting from June 1993 when its shares were first listed. The promoters' holdings reduced further when Infosys became the first Indian-registered company to list Employees Stock Options Schemes and ADRs on NASDAQ on 11 March 1999.[40] The promoter holding on 31 March 2002 was 28.72%[41] and at 30 June 2017 it dropped to 12.75% as they gradually sold their shares and reduced involvement in active management of the company.

A building in Thiruvananthapuram campus
Shareholders (as of 30 June 2017)[42][43]Shareholding
Promoters group012.75%
Foreign institutional investors (FII)037.47%
ADR016.70%
Individual shareholders009.83%
Banks, financial institutions and insurance companies011.24%
Mutual funds008.97%
Others003.04%
Total100.00%

Employees

Infosys had a total of 243,454 employees at the end of December 2019, out of which 37.8% were women.[23] Out of its total workforce, 229,658 are software professionals and remaining 13,796 work for support and sales.[23] In 2016, 89% of its employees were based in India.[44]

During financial year 2019, Infosys received 2,333,420 applications from prospective employees, interviewed 180,225 candidates and had a gross addition of 94,324 employees, a 4% hiring rate. These numbers do not include its subsidiaries.[44]

The attrition rate of Infosys Ltd., including its subsidiaries, for financial year 2019 was 21.5%.[44]

Training centre in Mysuru

The Development Centre in Mysuru campus

As the world's largest corporate university, the Infosys global education centre in the 337 acre[45] campus has 400 instructors and 200+ classrooms,[46] with international benchmarks at its core. Established in 2002, it had trained around 1,25,000 engineering graduates by June 2015.[46] It can train 14,000 employees at a given point of time on various technologies.[47][48]

The Infosys Leadership Institute (ILI), based in Mysuru, has 96 rooms and trains about 400 trainees (called Infoscions) annually.[48] Its purpose is to prepare and develop the senior leaders in Infosys for current and future executive leadership roles.

The Infosys Training Centre in Mysuru also provides a number of extracurricular facilities like tennis, badminton, basketball, swimming pool and gym.

CEOs

Since its establishment in 1981 till 2014, the CEOs of Infosys were its promoters, with N.R. Narayana Murthy leading the company in its initial 21 years. Dr Vishal Sikka was the first non-promoter CEO of Infosys who worked for around 3 years.[49][50][51] Dr Vishal Sikka resigned in August 2017. In a personal note to board colleagues,[52] Sikka cites a "drumbeat of distractions" and "false, baseless, malicious and increasingly personal attacks" as his reason for leaving Infosys.[53] Many sources suspect this is in reference to a long running feud with Infosys Founders over the new direction Sikka was reportedly taking Infosys.[54][55][56] After his resignation, UB Pravin Rao was appointed as Interim CEO and MD of Infosys.[57] Infosys appointed Salil Parekh chief executive officer (CEO) and managing director (MD) of the company with effect from January 2, 2018,.[58]

Salil S. Parekh, current CEO & MD
CEOs
Name Period
Narayan Murthy 1981 to March 2002
Nandan Nilekani March 2002 to April 2007
S. Gopalakrishnan April 2007 to August 2011
S. D. Shibulal August 2011 to July 2014
Vishal Sikka August 2014 to August 2017
UB Pravin Rao (interim) August 2017 to December 2017[57]
Salil S. Parekh January 2018 onwards[59]

Awards and recognition

  • In 2019, Infosys was ranked as the 3rd Best Regarded Company in the World by Forbes.[60]
  • In 2017, HfS Research included Infosys in Winner's Circle of HfS Blueprint for Managed Security Services, Industry 4.0 services and Utility Operations.[61][62][63]
  • In 2013, Infosys was ranked 18th largest IT services provider in the world by HfS Research.[64] In the same year, it was ranked 53rd in Forbes list of World's Most Innovative Companies.[65]
  • In 2012, Infosys was ranked No.19 amongst the world's most innovative companies by Forbes.[66] In the same year, Infosys was in the list of top twenty green companies in Newsweek's Green Rankings for 2012.[67]
  • In 2006, Institute of Chartered Accountants of India included Infosys into Hall of Fame for being the winner of Best Presented Accounts for 11 consecutive years.[68]

Controversies

Accusation of visa fraud in the USA

In 2011, Infosys was accused of committing visa fraud by using B-1 (visitor) visas for work requiring H-1B (work) visas. The allegations were initially made by an American employee of Infosys in an internal complaint. He subsequently sued the company, claiming that he was harassed and sidelined after speaking out. Although that case was dismissed,[69] it along with another similar case,[70][71][72] brought the allegations to the notice of the US authorities – and the U.S. Department of Homeland Security and a federal grand jury started investigating.[73]

In October 2013, Infosys agreed to settle the civil suit with US authorities by paying US$34 million.[74] Infosys refused to admit guilt and stressed that it only agreed to pay the fine to avoid the nuisance of 'prolonged litigation'.[75] In its statement the company said "As reflected in the settlement, Infosys denies and disputes any claims of systemic visa fraud, misuse of visas for competitive advantage, or immigration abuse. Those claims are assertions that remain unproven".[76]

Displacement of American workers at Southern California Edison and Disney

In 2015, the United States Department of Labor began an investigation of Infosys after claims were made that the company used workers with H-1B visas to replace workers at Disney and Southern California Edison. The investigation did not find any wrongdoing.[77]

See also

  • List of IT consulting firms
  • List of IT companies in India
  • List of acquisitions by Infosys BPO Limited

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