Google Hangouts

Google Hangouts is a communication software developed by Google. Originally a feature of Google+, Hangouts became a stand-alone product in 2013, when Google also began integrating features from Google+ Messenger and Google Talk into Hangouts. In 2017, Google began developing Hangouts into a product aimed at enterprise communication. Hangouts is now part of the G Suite line of products and consists of two primary products: Google Meet and Google Chat.[7] Google has also begun integrating features of Google Voice, its IP telephony product, into Hangouts, stating that Hangouts is designed to be "the future" of Voice. Google plans to transition users to Meet and Chat in 2020, but will continue to support the consumer version of classic Hangouts.[8]

Google Hangouts
Google Hangouts logo
Screenshot
Google Hangouts running on Android Lollipop
Developer(s)Google LLC
Initial releaseMay 15, 2013 (2013-05-15)
Stable release(s) [±]
Android31.0.246194187 / May 2, 2019 (2019-05-02)[1]
Android (Dialer)0.1.100944346 / September 1, 2015 (2015-09-01)[2]
Android (Meet)33.0.268569565 / September 27, 2019 (2019-09-27)[3]
Android (Chat)2019.09.19.271424619_prod / October 10, 2019 (2019-10-10)[4]
Android Wear17.0.145656208 / February 1, 2017 (2017-02-01)[5]
iOS26.0.1 / September 6, 2019 (2019-09-06)[6]
PlatformAndroid, Chrome OS, iOS, Google Chrome or any browser compatible with Google Chrome Extensions, Web platform
TypeCommunication software
LicenseFreeware
Websitehangouts.google.com

History

Prior to the launch of Hangouts, Google had maintained several similar, but technologically separate messaging services and platforms across its suite of products. These have included the enterprise-oriented Google Talk (based on XMPP), Google+Messenger, and the Hangouts feature of Google+, which provided chat, voice, videoconferencing features. However, its increasingly fragmented and non-unified suite of messaging offerings was also facing growing competition from services such as Facebook Messenger, iMessage, and WhatsApp. A decision was made to scrap the existing Google Talk system and code a new messaging product through a collaboration with multiple development teams.[9]

Following reports that the new service would be known as "Babel", the service officially launched as Hangouts during the Google I/O conference on May 15, 2013.[9][10]

On February 16, 2015, Google announced it would be discontinuing Google Talk and instructed users to migrate to the Hangouts app on the Chrome browser platform.[11]

In January 2016, Google discouraged using Hangouts for SMS, recommending to instead use Google's "Messenger" SMS app.[12]

In May 2016, at Google I/O 2016, Google announced two new apps: Google Allo, a messaging app with AI capabilities (AI-powered bots[13] and selfie features[14]) and Google Duo, a video calling app. Google's Pixel and Pixel XL smartphones released later that year were the first Google devices shipped with Duo and Allo preinstalled instead of Hangouts.[15] Google has since confirmed that the new apps will not replace Hangouts; Hangouts will remain a separate product.[16][17] In December 2018 Google announced Allo would be discontinued in March 2019 with some of its features migrated into Google Messages.[18]

On August 15, 2016, Google announced that Hangouts on Air will be discontinued on September 12, 2016, and would be folded into YouTube Live, but later on September 11, 2016, Google said the Hangouts on Air shutdown date will be moved up from "September 12, 2016" to "August 1, 2019", to free all some livestreams on YouTube. Users will have to switch to other livestream programs, like OBS System and Streamyard for live-streaming events.

On January 6, 2017, Google announced that the Google Hangouts API would shut down on April 25, 2017.[19]

On March 9, 2017, Google announced that Hangouts would be targeted at business users with the Hangouts brand divided into two products: Hangouts Meet and Hangouts Chat. Meet would focus on video conferences and Hangouts Chat would be focused on instant messaging with additional features such as bot assistant and threaded messaging.[20] The features would be targeted at business customers while consumer versions would use a freemium model.[21] Google stated in December 2018 that "classic" Hangouts would be disabled by October 2019.[22]

In November 2018, the desktop Chrome app version of Hangouts started displaying these banner messages at the top of its window: "The Hangouts Chrome app will be replaced by the Hangouts Chrome extension soon." This has generated many negative user reviews on the Chrome Web Store pages for both the Hangouts extension and the app.

In August 2019, Google announced that the G-Suite version of Hangouts will be replaced by "Meet" and "Chat".[23]

Features
A video conference meeting facilitated by Google Hangouts

Hangouts allows conversations between two or more users. The service can be accessed online through the Gmail or Google+ websites, or through mobile apps available for Android and iOS (which were distributed as a successor to their existing Google Talk apps). However, because it uses a proprietary protocol[9] instead of the XMPP open standard protocol used by Google Talk, most third-party applications which had access to Google Talk do not have access to Google+ Hangouts.

Chat histories are saved online, allowing them to be synced between devices. A "watermark" of a user's avatar is used as a marker to indicate how far they have read into the conversation. Photos can be shared during conversations, which are automatically uploaded into a private Google+ album. Users can also now use color emoji symbols in their messages.[24][25]

As with the previous Google+ Hangouts, users can also perform a group video chat with up to 10 users at a time.[26] In 2016 Google upgraded Hangouts to 25 concurrent users in HD video for Work/Education. The new Google Hangouts app on iOS integrates a Google Voice number to some extent, but on Android the SMS support in Hangouts doesn't fully integrate with Google Voice for calls or texts. Integration was first expected by 2014, but was deprecated in January 2016. The reason for the delay appears tied to Google switching away from the XMPP protocol it used, as mentioned above.[27]

For Google Chrome, users do not need to install a plugin. However, for Internet Explorer 11, the user must install the "Google Talk Plugin" to be able to use the video features.

In Android 4.4, Hangouts is integrated with text messages sending and receiving functions, which is the default SMS app on the Nexus 5. For other Android phones, users can choose to open the SMS function when they download the new version of Hangouts via Google Play. SMS conversations are shown in a drawer on the left side. The update also adds GIF support and a new location-sharing button, which allows the user to send their GPS location to their contacts.[28]

Hangouts includes the ability to make free voice calls to other Hangouts users,[29] and charges users (via pre-registered credit) to call landline and mobile phones internationally except for calls to the United States and Canada which are free of charge.[30] Currently, Android users must have both the Google Hangouts[29] and Hangouts Dialer[31] apps installed if they wish to call landline or mobile telephone numbers via the public switched telephone network. Users will have to utilize YouTube Live for live-streaming events.[32]

Google Hangouts includes several Easter eggs.

Google Meet
Google Meet
Developer(s)Google
Initial release2017
PlatformAndroid, iOS, Web
Websitemeet.google.com

Google Meet is a video communication service developed by Google.[20] It is one of two apps that constitute the new version of Google Hangouts, the other being Google Chat. Google will begin to retire the classic version of Hangouts in October 2019.[33]

After being invite-only and quietly releasing an iOS app[34] in February 2017, Google formally launched Meet in March 2017.[35] The service was unveiled as a video conferencing app for up to 30 participants, described as an enterprise-friendly version of Hangouts. At launch, it featured a web app, an Android app, and an iOS app. Features for G Suite users include:

  • Up to 100 members per call for G Suite Basic users, up to 150 for G Suite Business users, and up to 250 for G Suite Enterprise users[36]
  • Ability to join meetings from the web or through the Android or iOS app
  • Ability to call into meetings with a dial-in number
  • Password-protected dial-in numbers for G Suite Enterprise edition users
  • Integration with Google Calendar for one-click meeting calls
  • Screen-sharing to present documents, spreadsheets, or presentations
  • Encrypted calls between all users[37]
  • Real-time, AI-generated closed captioning

While Google Meet introduced the above features to upgrade the original Hangouts application, some standard Hangouts features were deprecated, including viewing attendees and chat simultaneously. The number of video feeds allowed at one time was also reduced to 8 (while up to 4 feeds can be shown in a "tiles" layout), prioritizing those attendees who most recently used their microphone. Additionally features such as the chat box were changed to overlay the video feeds, rather than resizing the latter to fit.

Google Meet is a standards-based video conferencing application, using proprietary protocols for video, audio and data transcoding. Google have partnered with Pexip to provide interoperability between the Google protocol and standards-based SIP/H.323 protocols to enable communications between Meet and other Video Conferencing equipment and software.[38]

Google Chat
Google Chat
Developer(s)Google
Initial release2017
PlatformAndroid, iOS, Web
Websitegsuite.google.com/products/chat/

Hangouts Chat is an intelligent and secure communications tool, built for teams. From direct messages to team chat rooms, Hangouts Chat provides an integrated platform that makes team communication easy and efficient. Current version is for G Suite customers only.

  • Group messaging that allows G Suite content sharing (Docs, Sheets, Slides), without having to worry about granting permissions.
  • Google search functionality, with options to filter for conversations and content that you've shared.
  • Integration with G Suite & third-party tools will be available. Hangouts Meet Bot reviews everyone's calendars and schedules meetings at times that work for everyone.
  • Ready for Enterprise, with the full benefits of G Suite security and access controls including Data Loss Prevention, Compliance, Admin Settings, Vault Retention, Holds, Search & Export.

Reception

As of May 2013, Google Hangouts faced criticism from the Electronic Frontier Foundation as they felt that Google was "moving in the wrong direction" by shrinking its support for the open standard protocol XMPP.[39] The new protocol makes it much more difficult for multi-chat clients like Pidgin and Adium to support Google Hangouts. They must reverse engineer the protocol.

Additionally, the tight integration of Google Hangouts and Google+ can lead to the unwilling sharing of personal information with others.[40]

On November 30, 2014, Make Use Of hailed Google Hangouts as the "best messaging app on Android by far".[41]

As of December 9, 2015, Google Hangouts has a score of 2 out of 7 points on the Electronic Frontier Foundation's Secure Messaging Scorecard. It has received points for having communications encrypted in transit and for having completed a recent independent security audit. It is missing points because communications are encrypted with keys that the provider has access to, users can't verify contacts' identities, past messages are not secure if the encryption keys are stolen, the code is not open to independent review, and the security design is not properly documented.[42][43]

See also
  • Comparison of cross-platform instant messaging clients
  • Comparison of VoIP software
  • Google Allo
  • Google Duo
  • Google Talk
  • List of video telecommunication services and product brands

References
  1. "Hangouts APKs". APKMirror. Retrieved 2019-05-02.
  2. "Hangouts Dialer APKs". APKMirror. Android Police. September 1, 2015. Retrieved April 17, 2017.
  3. "Hangouts Meet APKs". APKMirror. Retrieved 2019-09-27.
  4. "Hangouts Chat APKs". APKMirror. Retrieved 2019-10-10.
  5. "Hangouts APKs". APKMirror. Android Police. February 1, 2017. Retrieved November 14, 2017.
  6. "‎Hangouts". App Store. Retrieved 2019-09-06.
  7. Vaid, Paritosh (December 3, 2018). "Re: Hangouts Classic - Google Product Forms". Google Product Forms. Archived from the original on December 3, 2018.
  8. google. "Transition Timeline". G Suite Admin Help. Archived from the original on March 1, 2020. Retrieved January 22, 2020.
  9. "Exclusive: Inside Hangouts, Google's big fix for its messaging mess". The Verge. Archived from the original on October 3, 2013. Retrieved May 17, 2013.
  10. "Google's rumored Babel chat service will reportedly launch as Hangouts". Engadget. Archived from the original on June 7, 2013. Retrieved May 17, 2013.
  11. "Google Talk Discontinued; Users Told To Switch To Hangouts App". Yibada. Sayan Bandyopadhyay. Archived from the original on February 16, 2015. Retrieved 16 February 2015.
  12. Amadeo, Ron. "Google Hangouts 7.0 for Android asks users to stop using it for SMS". Ars technica. Ars technica. Archived from the original on June 27, 2017. Retrieved 29 January 2016.
  13. Statt, Nick (25 January 2017). "Google's second Allo messaging bot is an AI-driven GIF generator". TheVerge. Archived from the original on August 9, 2017. Retrieved 19 July 2017.
  14. Townsend, Tess (11 May 2017). "Google's Allo app has a new AI-powered illustrated selfie feature". Recode. Archived from the original on August 9, 2017. Retrieved 19 July 2017.
  15. Hall, Stephen (2016-10-14). "Google's Pixel ships with Hangouts disabled in favor of Allo and Duo". 9to5Google. Archived from the original on October 28, 2016. Retrieved 2016-10-27.
  16. "Even With Allo And Duo, Hangouts Will Remain As A Separate App In Google's Ecosystem". Android Police. 2016-05-18. Archived from the original on May 20, 2016. Retrieved 2016-05-19.
  17. "Google isn't abandoning Hangouts for its new chat apps". Engadget. Archived from the original on August 9, 2017. Retrieved 2016-05-19.
  18. ""The latest on Messages, Allo, Duo and Hangouts" Matt Klaimer, Google, 5 December 2018". Archived from the original on December 12, 2018. Retrieved December 28, 2018.
  19. "Google Hangouts API gets hung out to dry". TechCrunch. 2017-01-06. Archived from the original on January 9, 2017. Retrieved 2017-05-23.
  20. Johnston, Scott (March 9, 2017). "Meet the new Hangouts". Google. Archived from the original on March 14, 2017. Retrieved March 15, 2017.
  21. "Google Hangouts is getting a major overhaul to take on Slack". The Verge. Archived from the original on December 1, 2018. Retrieved 2018-12-01.
  22. ""Google is planning to shut down Hangouts for consumers by 2020" techworm.net 2018-12-02". Archived from the original on December 28, 2018. Retrieved December 28, 2018.
  23. Lee, Dami (2018-11-30). "Google may shut down Hangouts for consumers in 2020". The Verge. Archived from the original on November 2, 2019. Retrieved 2019-10-27.
  24. "Google beefs up Hangouts into text, photo, video chat powerhouse". Ars Technica. Archived from the original on May 15, 2013. Retrieved May 16, 2013.
  25. "Google+ Hangouts app hands-on". Engadget. Archived from the original on May 17, 2013. Retrieved May 16, 2013.
  26. "Google unveils Hangouts: a unified messaging system for Android, iOS, and Chrome". The Verge. Archived from the original on May 16, 2013. Retrieved May 16, 2013.
  27. Smith, Josh. "Google Hangouts SMS and Google Voice Won't Work Together Until 2014". Archived from the original on December 2, 2013. Retrieved 3 December 2013.
  28. DOBIE, ALEX. "Hangouts 2.0 now rolling out with SMS support". Archived from the original on November 30, 2013. Retrieved December 2, 2013.
  29. "Hangouts - Android Apps on Google Play". play.google.com. Archived from the original on September 12, 2014. Retrieved September 13, 2014.
  30. "Calling Rates". www.google.com. Archived from the original on September 10, 2014. Retrieved September 13, 2014.
  31. "Hangouts Dialer". Archived from the original on October 30, 2014. Retrieved November 12, 2014.
  32. O'Kane, Sean (2016-08-15). "Google is killing off Hangouts on Air in September | The Verge". Archived from the original on December 22, 2017. Retrieved 2016-08-24.
  33. de Looper, Christian. "Google will begin shutting down the classic Hangouts app in October". DigitalTrends.com. Archived from the original on August 4, 2019. Retrieved September 5, 2019.
  34. Perez, Sarah (February 28, 2017). "Google quietly launches Meet, an enterprise-friendly version of Hangouts". TechCrunch. AOL. Archived from the original on March 2, 2017. Retrieved March 2, 2017.
  35. Johnston, Scott (March 6, 2017). "Meet the new Hangouts". Google. Archived from the original on March 9, 2017. Retrieved January 2, 2017.
  36. "Compare Meet with classic Hangouts - G Suite Admin Help". support.google.com. Google. Archived from the original on March 11, 2020. Retrieved February 29, 2020.
  37. "Compare G Suite products and features such as Gmail, Docs and Sheets". gsuite.google.com. Retrieved January 3, 2018.
  38. "Google Hangouts to Anything Video Conferencing Blog". VideoCentric. June 18, 2018. Archived from the original on September 5, 2019. Retrieved September 12, 2019.
  39. Paul, Ian. "Google Abandons Open Standards for Instant Messaging". Electronic Frontier Foundation. Archived from the original on August 1, 2014. Retrieved June 19, 2014.
  40. "Google outed me". Archived from the original on January 27, 2014. Retrieved 27 January 2014.
  41. "The Best Android Apps". Make Use Of. 30 November 2014. Archived from the original on December 2, 2014. Retrieved December 1, 2014.
  42. "Secure Messaging Scorecard. Which apps and tools actually keep your messages safe?". Electronic Frontier Foundation. 4 November 2014. Archived from the original on January 3, 2015. Retrieved 9 December 2015.
  43. "Only 6 Messaging Apps Are Truly Secure". PC Magazine. 5 November 2014. Archived from the original on September 11, 2017. Retrieved 8 January 2015.
This article is issued from Wikipedia. The text is licensed under Creative Commons - Attribution - Sharealike. Additional terms may apply for the media files.