Chhatrapati Shivaji Maharaj International Airport

The airport has two intersecting runways. Only 1 runway has been upgraded to Code F, which means they can accommodate larger aircraft like the Airbus A380.[28] Following a presentation in March 2011 by UK's air traffic service provider NATS on how the capacity of the airport can be increased, MIAL set a target of 48 aircraft movements an hour in an effort to reduce congestion at the airport. Both runways were operated simultaneously especially during peak hours to try and attain this target.[29] MIAL scrapped simultaneous Cross-runway flight operations in mid-2013 after it found that single runway operations were more effective for increasing Aircraft movements per hour. Runway 14/32 is now used only when the main runway is unavailable due to maintenance or other reasons.[30] The construction of new rapid exit taxiways helped in increasing flight handling capacity from 32 movements per hour to 44 in 2012.[31]

Issues with utilising 14/32 are:

• Trombay Hill, lies 4.5 nmi (8.3 km) away from the 32 end, an approach that was temporarily made a No-Fly zone because the Bhabha Atomic Research Centre (BARC) nuclear complex at Trombay (Anushakti Nagar) lies within its flight path.[33][34]

MIAL was considering constructing a second parallel runway as part of its master plan. However, the construction of this runway would necessitate a large-scale relocation of either Air India's hangars and maintenance facilities or the airport's flight kitchens and the Sahar police station, among others, depending on its alignment. The parallel runway remains an active part of the expansion plan but in the meantime the cross runway is being upgraded as much as possible.[35]

India's second tallest air traffic control tower with a height of 85 m (279 ft) after Delhi airport (101.9 m) stands in a section of the parking area opposite terminal 1B. The triangular three-dimensional structure with soft vertices that won the Hong Kong Building Information Modelling (BIM) Award for the year 2009, has six storeys commencing from 62.1 m (204 ft)[36] The tower was inaugurated on 18 October 2013[37] and took over operations on 1 January 2014.[38]

From the new tower, air traffic controllers are able to see 8 km (5 mi) beyond the thresholds of both runways. The tower and its associated technical block and mechanical plant building cover a total of 2,884 m² (31,040 sq ft).[39] The cost of the fully equipped tower is estimated at ₹ 4 billion.[40][41]

The previous ATC tower, built by the Airports Authority of India (AAI) at an overall project cost of about ₹ 2.80 billion, was functional from 1999 to 2013.[42] During that period, many airlines such as Singapore Airlines, Saudi, Qantas and United avoided landing at Mumbai airport when the secondary runway was in use as the ATC tower was too close to the runway and not in compliance with ICAO standards. The tower penetrated runway 14/32's transitional obstacle limitation surfaces by over 50 metres (for instrument approaches).[43][44] The tower also obstructed the path of a parallel taxiway under construction for the secondary runway.[38] MIAL demolished the tower in 2014.[45]

Terminal 1, locally known as Santacruz Airport, is used for domestic flights primarily operated by low-cost carriers. This was the original Santacruz building that was Mumbai's first passenger terminal which was once integrated, however was renamed Terminal 1 after the opening of the Sahar building for international operations and became a domestic operations terminal. It was refurbished several times over the decades, the most recent being during the 2000s. It was further divided into Terminals 1A, 1B, and 1C after their permanent closure during the course of late 1990s and early 2000s. It was used by SpiceJet, GoAir, and IndiGo, but after Jet Airways dissolved on 17 April 2019, select flights from all the Terminal 1B airlines moved into the newer T2 building.[46] The terminal has 11 passenger boarding bridges. MIAL renamed Terminal 1B to T1 in January 2017 to help fliers identify it easily.[47] Several airlines operate airconditioned Cerita buses owned by BEST to ferry passengers between the terminal and aircraft.[48]

Terminal 2, locally known as Sahar Airport, handles all international flights and domestic flights from Air India and Vistara, along with few IndiGo, GoAir and SpiceJet flights.

Larsen & Toubro (L&T) was awarded the contract to construct the new Terminal 2, better known as T2, in order to differentiate it from the older Terminal 2 building. Skidmore, Owings & Merrill (SOM) was the architectural designer of the project. SOM also provided the schematic design of structure and MEP and the detailed structural design of the roof. Detailed design of the foundations and the rest of the structure and civil works, the MEP, IT and airport systems, including the full construction documentation of the project was carried out by L&T's in-house design team, EDRC (Engineering Design and Research Center). The terminal covers a land area of 210,000 square metres and has replaced the previous International Terminal (which has already been demolished). The entire project was estimated to cost ₹98 billion (US$1.4 billion) and employ over 12,000 workers.[49] The X-shaped terminal has a total floor area of 450,000 square metres across four floors and handles both domestic and international passengers. It includes new taxiways and apron areas for aircraft parking designed to cater to 40 million passengers annually.[50] The structure has boarding gates on two piers extending southwards from a central processing building featuring a 42-metre high roof employing over 20,000 metric tonnes of fabricated steel covering 30 acres.[51] However, the eastern pier of T2 remains truncated due to non-clearance of slums in the adjoining plot, giving an asymmetrical look when seen from above. The new T2 building operates Multiple Aircraft Ramp System (MARS) stands and swing gates, so that a single stand can accommodate either one wide body aircraft or two narrow body aircraft, in either domestic or international configuration.[52] The new terminal is connected by the six-lane Sahar Elevated Access Road to the Western Express Highway. A metro rail link to the terminal is under construction.[53]

The new terminal has around 21,000 square meters of retail space, lounges and travel services, over 5,000 square meters of landscaping and a multi level car park for 5,000 cars.[54] The parking Management System and Revenue control system for the entire MLCP has been designed and supplied by SKIDATA.[55] It has 192 check-in counters and 60 immigration counters for departing passengers, and 14 baggage carousels and 76 immigration counters for arriving passengers. To transfer passengers across its four levels, the building has 48 escalators and 75 elevators. The terminal also features 42 travelators.[50] In the initial phase of development, the apron adjoining T2 provides a total of 48 stands including 3 Code F stands (for the A380). In the final phase of development a total of 38 Code E/F contact stands, 14 Code E/F remote stands and 20 Code C remote stands are provided (total 72 stands).[52]

The GVK Lounge, the first common luxury lounge at an airport in India, opened in November 2014.[56] The lounge is open to First class and Business class travellers and can accommodate 440 guests at a time. It is spread over 30,000 square feet across two levels of the terminal and has a library, a business centre and fine-dining options, apart from the usual facilities like concierge services, smoking zone, food and beverage, bar, luxury spa, shower area and a relaxation area. The luxury lounge has won the 'World's Leading Airport Lounge – First Class 2015' award at the World Travel Awards 2015 held in Morocco.[57]

The terminal also houses the Niranta Airport Transit Hotel and the 32-room hotel is the first of its kind in the country.[58] It is located on Level 1 of the terminal and rooms may be booked by passengers who have checked into the airport.[59] IWG plc, operating under the brand Regus operates a shared workspace out of the terminal.[60]

The old international terminal was closed permanently at 13:00 on 12 February 2014, and international operations from the new terminal commenced from the same day.[13] The first arrival was Air India flight 343 (an Airbus A330-200) from Singapore via Chennai, and the first departure was Jet Airways flight 118 (a Boeing 777-300ER) to London. It was inaugurated by the then Prime Minister of India Manmohan Singh.[61] The domestic operations at T2 were launched on 9 January 2015, with the inaugural flight of Vistara arriving from Delhi.[62] Vistara initially operated from level 4 of the terminal, which is being used only by international passengers, but in July 2015, they shifted to level 3, which will be used only for domestic operations.[62][63] Air India shifted all its domestic operations from Terminal 1B to T2 on 1 October 2015 making it the second airline to operate domestic flights from the T2 Terminal, to ease their International and Domestic passenger transfers,[64][65][66][67] and Jet Airways shifted its domestic operations to T2 on 15 March 2016, facilitating a seamless transfer experience for its passengers,[68] whereas all other domestic airlines, namely Indigo, GoAir, and SpiceJet, took place, both departure and arrival, at the older Santacruz building.[67]

Some of the art exhibits at Terminal 2

After the demise of Jet Airways on 17 April 2019, additional domestic flights moved to T2 from T1 now include select flights from all remaining domestic airlines, namely IndiGo (flight numbers 6E5300-5399), GoAir (flight numbers G82000-2999), Spice Jet (flight numbers SG6000-6999), and all AirAsia Indian domestic flights.

Car Parking and Passenger Arrivals

All vehicles arriving at T2 to pick up arriving passengers are routed via the Multi-Level Car Park and are charged a fee to counter traffic congestion at the airport. Four wheelers are charged a minimum fee of ₹140 (US$2.00) for 30 minutes in general parking and two-wheelers ₹Convert for 240 minutes.[70]

CSIA's General Aviation Terminal for private and non-scheduled flight operators (NSOPs) is located at Kalina on the south-west side of the airfield. The terminal was approved for international operations in April 2011, making CSIA the first airport in India to have a self-contained terminal for handling round the clock domestic and international flight operations for private and NSOPs. The terminal offers facilities for passengers departing and arriving on private aircraft and business jets. The terminal has two exclusive lounges, two conference halls, two crew rest rooms and a café bar.[71]

When the Sahar terminal was opened in the 1980s, the terminal at Santacruz reverted to being a domestic terminal. The terminal consisted of three structures, Terminals 1A, 1B, and 1C.

• Terminal 1A - It was opened in April 1992, and was used solely by Indian Airlines (now Air India). In 2005, Kingfisher Airlines also began operating from 1A, after it entered into an agreement to source all ground handling and terminal space from Indian Airlines.[72] In June 2013, shortly after Kingfisher ceased operations, MIAL allocated the vacant space to GoAir.[73] From 1 October 2015, Air India moved all of its Terminal 1A operations to the new Terminal 2. GoAir moved its departure operations to Terminal 1B on that same date, resulting in the closure of the Terminal 1A departures level. GoAir, however, continued to use Terminal 1A's arrivals level[74] until 15 March 2016 when its arrivals were also shifted to Terminal T1B[75] and Terminal 1A was shut.
• Terminal 1B - This was the original Santacruz building that was Mumbai's first passenger terminal which was once integrated, however was renamed Terminal 1 after the opening of the Sahar building for international operations and became a domestic operations terminal.
• Terminal 1C - It was built at a cost of ₹ 3 billion and opened in April 2010. Architectural design was provided by Hafeez Contractor. EDRC, the in-house design unit of the EPC contractor Larsen & Toubro (L&T) performed the Structural, MEP and IT / Airport systems design. The terminal had six passenger boarding bridges and allowed connectivity between Terminals 1A and 1B. It was spread over 297,194 sq ft across three levels and had a seating capacity of about 900 passengers. Level 1 housed the offices of MIAL and some airlines, Level 2 comprised the security-hold area for passengers after checking in at either Terminal 1A or 1B. Level 3 accommodated a food court.[76] The building served as a boarding-only facility for all airlines. Passengers entered this facility via Terminal 1B.

In January 2017, MIAL renamed the Terminal 1B as T1.[47]

Terminal 2B and 2C as seen from the runway before being decommissioned and demolished

Terminal 2 of the airport is located at Sahar Village, in Andheri (East). Designed by Aéroports de Paris and opened in January 1981, Terminal 2 was built in three modular phases as Terminals 2A, 2B, and 2C. Each module had a capacity of 2.5 million passengers. This terminal had an area of 120,000 m² (1,300,000 sq ft).[20] The terminal structure was laid out in a space-saving vertical arrangement with separate levels for arrivals and departures. An overpass on the city-side took passengers to the upper level departure forecourt.[23]

The original terminal was a convex shaped single concourse building with 14 Code E contact stands. The greater T2 apron also provided a further 15 Code D/E and 6 Code C remote stands. This gave a total of 35 stands on the existing apron.[52] The departures section of 2A had 42 check-in counters, 18 more than in the international section at the Santacruz terminal. After completing customs and immigration formalities, the departing travellers were led down to a mezzanine floor where five elongated nodules connect the terminal with the aircraft via aerobridges.[23]

• Terminal 2A - This first phase of the terminal complex was completed at a cost of ₹180 million (US$2.5 million)[20] and it served most international carriers. Its boarding gates 3 to 8 were the first aerobridges installed in the subcontinent. It was decommissioned and demolished in January 2009[77] to make way for the new T2 structure.
• Terminal 2B - It costed ₹220 million (US$3.1 million) and was completed in 1984.[20] It served Air India and carriers handled by Air India between September 1986 and October 1999 and was decommissioned when Terminal 2C opened. It was extensively refurbished and made operational once again following the demolition of Terminal 2A.
• Terminal 2C - Inaugurated in October 1999, it was originally and exclusively for Air India, Air India Express and those carriers whose ground operations were handled by Air India.

Terminals 2B and 2C were decommissioned in February 2014 when the new T2 took over operations. They were demolished later that year, so that the remainder of the new T2 could be completed.[78]

The Air Cargo Complex, located west of the international passenger Terminal 2, has been in operation since 1977.[79] The cargo apron is capable of handling five wide-bodied aircraft. In 2009–10, the airport handled 385,937 metric tonnes of International Cargo and 165,252 metric tonnes of Domestic Cargo.[80] Air India (AI) and Mumbai International Airport Pvt Ltd (MIAL) have been appointed as custodians of cargo by the Central Board of Excise and Customs at Mumbai. The Cargo Terminal has a Centre for Perishable Cargo (CPC) with an area of 1844 m² for perishable and temperature sensitive international export shipments, strong rooms of 115 m² for storage of valuable cargo and storage areas for dangerous goods in both import and export warehouses, dedicated Unaccompanied Baggage handling and clearance areas and 9 coloured X-ray cargo screening machines for export cargo.[81]

Apart from handling 65% of the international volumes at CSIA, MIAL also operates a Common User Domestic Cargo Facility. After taking over the redevelopment work of the airport in 2006, MIAL commissioned an offshore Common User Terminal (CUT) near the Marol pipeline as a temporary arrangement. In June 2016, MIAL opened a new domestic cargo CUT near the Western Express Highway in Vile Parle.

The CUT has been outsourced to Concor Air Ltd. on a Build-operate-transfer basis. The terminal has the capacity to handle 300,000 metric tonnes of cargo annually and is built on an area of 60,000 square feet. The Cargo Terminal is an "elevated terminal structure" where all arriving domestic cargo is managed from the basement level while departing cargo is handled at the upper level. Air India and Blue Dart handle their own domestic cargo operations at their own terminals.[82] Blue Dart opened its dedicated cargo facility at Mumbai airport near Terminal 1 on 7 February 2019. The facility measures 4,300 square meters and has air-side and city-side access, allowing for faster transfer of shipments.[83]

All flights are cancelled till 3 May due to COVID-19.

• On 12 July 1949, Franeker , a Lockheed L-749-79-33 Constellation (registered PH-TDF) crashed into hills between Ghatkopar and Powai killing 33 passengers and 11 crew members. The victims included a large number of American journalists including Pulitzer Prize winner Hubert Renfro Knickerbocker. The blame was put on pilot error.[116]

• On 19 July 1959, Rani of Aera, a Lockheed L-1049G Super Constellation (registered VT-DIN) carrying 46 people (39 passengers and 7 crew) approached Santacruz Airport in conditions of poor visibility due to rain. The captain was using an altimeter with the barometric pressure set at 29.92". The aircraft crashed and suffered damage beyond repair. There were no fatalities.[117]

• On 28 July 1963, United Arab Airlines Flight 869 bound from Tokyo to Cairo, with a partial stop in Bombay, crashed into the Arabian Sea before approaching Santacruz Airport. All 63 people on board (55 passengers and 8 crew members) died, including 24 passengers from the Philippines who were due to travel to Greece to attend the 11th World Scout Jamboree.
• On 28 May 1968, a Garuda Indonesian Airways Convair 990 bound for Karachi, Pakistan, crashed into the sea shortly after taking off from Santa Cruz. All 29 people on board (15 passengers and 14 crew members) died. In addition, there was one casualty on the ground.

• On 12 October 1976: Indian Airlines Flight 171, a Sud Aviation SE 210 Caravelle had its right engine catch fire shortly after takeoff. The crew attempted to return, but the plane crashed approximately 1000 feet short of Runway 09. All six crew members and their 89 passengers were killed.
• On 1 January 1978: Air India Flight 855 a Boeing 747-237B crashed into the Arabian Sea after takeoff from Mumbai, killing all on board (213 persons; 190 passengers, 23 crew).
• On 4 August 1979: a Hawker Siddeley HS 748 aircraft was approaching Sahar International Airport (now Chhatrapati Shivaji Maharaj International Airport) at night and in poor weather when it flew into high terrain approximately 6 mi (9.7 km) from the airport, killing the four crew and their 41 passengers.

• On 25 March 1988: In an apparent terrorist attack, a gunman opened fire[118] with an automatic pistol on Alitalia crew as they boarded their crew bus en route to a downtown Bombay hotel, wounding an Alitalia pilot. Later press accounts indicated that the attacker may have mistaken the Alitalia for a Pan Am crew[119] because of similarities between their uniforms. The gunman was initially identified as Iranian,[118] but later identified as a Lebanese national affiliated with Abu Nidal.[119]

• On 12 March 1993, Grenades were thrown at Bay-52 terminal of the airport. This was one of the incidents of 1993 Bombay bombings.[120]

• On 24 May 2003, a Central Industrial Security Force (CISF) constable shot dead his deputy superintendent after being refused leave. He held six colleagues hostage, but later surrendered in the presence of then Maharashtra Deputy Chief Minister Chhagan Bhujbal and Deputy Commissioner of Police Bipin Bihari.[121][122]
• On 4 September 2009, Air India Flight 829 a Boeing 747–437 flying on the Mumbai-Riyadh route caught fire at the Airport. The fire started in number one engine while the aircraft was taxiing to Runway 27 for take-off. An emergency evacuation was carried out with no injuries among the 228 people (213 passengers and 15 crew) on board.[123]
• In January 2015, a man climbed the airport perimeter wall with an intension to commit suicide, but was apprehended by CISF personnel after the alarms alerted them. This comes a few days after a mentally unstable naked man climbed the walls on 23 December 2014.[124]
• On 1 July 2019, a SpiceJet Boeing 737-800, flight SG 6237 arriving from Jaipur, skidded and overshot at the main runway in heavy rain. No passengers or crew were injured.[125]
• In December 2015, an Air India service engineer died in a freak accident after being sucked into the engine of an airplane during pushback. The Air India flight was bound for Hyderabad.[126]