Passenger service system
A passenger service system (PSS) is a series of critical systems used by airlines. The PSS usually comprises an airline reservations system, an airline inventory system and a departure control system (DCS).
Overview
Generally the PSS is made up of modules that are used to manage different parts of the airline’s business.
The airline reservations system is the system that allows an airline to sell their inventory (seats). It contains information on schedules and fares and contains a database of reservations (or passenger name records) and of tickets issued (if applicable).
The airline inventory system may or may not be integrated with the reservation system. The system contains all the airline’s flights and the available seats. The main function of the inventory system is to define how many seats are available on a particular flight by opening or closing an individual booking class in accordance with rules defined by the airline.
The departure control system (DCS) is the system used by airlines and airports to check-in a passenger. The DCS is connected to the reservation system enabling it to check who has a valid reservation on a flight. The DCS is used to enter information required by customs or border security agencies and to issue the boarding document. In addition the DCS may also be used to dispatch cargo and to optimize aircraft weight and balance.
Major systems
Name | Description | Vendor |
---|---|---|
ACCELaero | Comprehensive PSS | Information Systems Associates FZE |
AeroCRS | Comprehensive PSS | Enoya-one LTD |
AirCore | PSS | Unisys |
Agilaire / Shares (former EDS/HP Shares) | PSS | DXC Technology |
Altéa | Comprehensive PSS | Amadeus IT Group |
ameliaRES | Comprehensive PSS | InteliSys Aviation Inc. |
ARCO | PSS | Alitalia |
ARINC PaxLink | PSS | Rockwell Collins |
Astral | PSS | Aer Lingus |
Avantik | Full PSS | Bravo Passenger Solutions |
Avtra PSS suite | Full-fledged PSS | Avtra |
Carina | Full-fledged PSS | |
Crane PAX | Full-fledged PSS | Hitit Computer Services |
Darwin PSS | Full-fledged PSS | Darwin Travel Technology, Inc |
Deltamatic | Full-fledged PSS | Delta Air Lines, Inc. |
Horizon | PSS | SITA |
iFly Res | PSS | IBS Software Services |
Kiu System Solutions | Comprehensive PSS | KIU |
Mercator (MARS) | PSS | Mercator |
Navitaire | Comprehensive PSS | Navitaire |
Radixx | Comprehensive PSS | |
RESIBER | PSS | Iberia |
SabreSonic Customer Sales & Service | Comprehensive PSS | Sabre Airline Solutions |
Sell-More-Seats | Comprehensive PSS | WorldTicket |
Takeflite Ops Manager | Comprehensive PSS | Takeflite |
TAIS PSS | PSS | TAIS |
TommyRes | PSS | Mavericks Solutions |
Travelport Meridian(TM) | PSS | Travelport |
VRS | Comprehensive PSS | Videcom.com |
Zenith | PSS | Travel Technology Interactive |
Abomis | Comprehensive PSS | ABOMIS Innovations Inc. |
VPAX | PSS | JATA Travel Technology |