LaserShip

Numerous news reports[13][14] backed up by surveillance camera footage depict LaserShip delivery drivers recklessly tossing packages onto customers' property. A New York magazine article entitled "LaserShip, Amazon's New Shipping Partner, Might Be the Most Hated Company on the Internet" features a compilation video showing numerous such incidents at over a dozen different households, with packages ending up on porches, in front lawns, and on driveways.[15][16] In one incident from 2016, a LaserShip delivery man was caught on tape tossing a $500 camera lens several yards onto a poured-concrete porch.[17] In March 2017, a customer caught on tape a delivery man tossing a package containing a router, damaging the contents, and reported the incident to Lasership. After the complaint, the delivery man then returned to the customer's residence four times, prompting the customer to call the police.[18] The customer spoke with the Vice President of LaserShip, who noted that the employee had been with the company for 10 years.[19]

In February 2018, a LaserShip driver dumped a package onto the lawn of a Naples, Florida, resident before proceeding to run over an orange tree sapling in her front yard while quickly executing a three-point turn. The resident captured the incident on a surveillance camera and reported the story to WINK News.[20]

At 5:19 PM on 7 July 2019, a LaserShip employee was caught on tape delivering a package and then stealing a Coach bag from the garage of the delivery destination containing $1,600 in electronics.[21]

In April 2014, the company reached a class-action settlement of $800,000 with drivers in Massachusetts who accused the company of misclassifying them as independent contractors.[7] In November 2015, a class action lawsuit was filed in the United States District Court for the Southern District of New York alleging that workers were denied overtime payments, were unlawfully denied earned compensation, and for other violations of the Fair Labor Standards Act.[22] The results of this litigation are pending.

In June 2019, LaserShip was ordered to pay almost $600,000 to drivers in New Jersey who had been classified as independent contractors after an investigation by the US Department of Labor.[23]

In September 2014, LaserShip reached a $5 million settlement with the city of New York over deliveries of untaxed cigarettes. The original suit alleged that LaserShip had delivered more than 120,000 cartons between 2011 and 2013 violating federal and state laws and resulting in tax losses of $1.9 million. The case was prosecuted under the Racketeer Influenced and Corrupt Organizations (RICO) Act.[24] Under the settlement agreement, LaserShip ended all cigarette shipments.[25][26]