YouSee

YouSee
Formerly
 Tele Danmark Kabel TV
TDC Kabel TV
OnCable
Founded 1995 (1995)
Headquarters Copenhagen, Denmark
Area served
 Denmark
Parent TDC Group
Website yousee.dk
TDC Group & YouSee headquarters in Sydhavnen, Copenhagen

YouSee is the largest quadruple play service provider in Denmark, and is a subsidiary of TDC Group, the largest telecommunications company in Denmark. YouSee currently has 1.1 million customers in Denmark.[1]

Background

Old sign from the former regional telephone company, KTAS, indicating that the building is connected with TV- and radio signals from KTAS

In 1963, the Danish regional telephone company Jydsk Telefon found an interest in cable television, but only in 1985 did the Folketing give permission for the regional companies to build a nationwide cable TV infrastructure.[2] In November 1990, the Folketing passed a law that paved the way for a nationwide Danish telecom. The company was named Tele Danmark and was the parent company for the existing regional companies (KTAS, Jydsk Telefon, Tele Sønderjylland, Fyns Telefon, and Rigstelefonen).[3][4]

In 1995, the regional companies were merged into Tele Danmark, and the first nationwide cable TV company, Tele Danmark Kabel TV was created.[5] Five years later, in 2000, Tele Danmark changed its name to TDC, and thus Tele Danmark Kabel TV became TDC Kabel TV.[6] In early 2001 TDC Kabel TV changed its brand name to OnCable as a way for consumers to know they could get more than just TV.[7] This brand name was scrapped in October the following year, reverting to TDC Kabel TV.[8]

In 2007, TDC folded its subsidiaries back into the parent company with the exception of TDC Kabel TV, which continued as an independent legal identity.[9] Later in the year, on 1 October 2007, TDC Kabel TV changed its name to YouSee to once again signal a focus on more than just TV.[10]

On 1 July 2016 the TDC consumer business was merged with YouSee, migrating the entire TDC customer base of IPTV, broadband and mobile consumers to YouSee.[11] The mobile phone network continues to use the 'TDC' name, as its built by TDC Group instead of YouSee.[12]

Services

YouSee Broadband

YouSee has offered internet via cable television since building a return path (using DOCSIS) on the network in the years 2000-2002.[13] It had previously been marketed under the name Webspeed, but was re-branded as YouSee Broadband in 2007.[14]

Today YouSee continues to serve broadband to consumers either via coaxial cable, Optical fiber or through the old cobber telephone lines (DSL).

Prior to April 2016 customers had to subscribe to at least the basic TV channel package to get broadband over cable. This requirement was removed after parent company TDC was forced by the authorities to allow other broadband companies to serve broadband to consumers using the TDC/YouSee infrastructure without the consumer having to have a TV package from YouSee.[15]

In 2012 YouSee began offering 100 Mbit/s download speeds.[16] Four years later, in 2016, 300 Mbit/s was introduced as the top download speed.[17] Also in 2016, YouSee started a nationwide upgrade of their broadband infrastructure in a partnership with Huawei. The upgrade enables gigabit download speeds by deploying DOCSIS 3.1 nationwide, and is expected to be completed by the end of 2017.[18] Later in 2016 an upgrade of the cobber broadband network was announced in partnership with Nokia enabling up to 300 Mbit/s speeds (using Vplus) depending on the distance between the household and the nearest cabinet.[19] On 8 May 2017 YouSee began offering 1000 Mbit/s download speeds in the areas where DOCSIS 3.1 had been deployed.[20]

Current internet tiers

As of May 2017:[21]

Download speedUpload speedNotes
25 Mbit/s 5 Mbit/s
50 Mbit/s 10 Mbit/s
100 Mbit/s 20 Mbit/s
150 Mbit/s 30 Mbit/s
300 Mbit/s 60 Mbit/s
500 Mbit/s 60 Mbit/s Not yet available nationwide.
1000 Mbit/s 100 Mbit/s Not yet available nationwide.

In DOCSIS 3.1 areas, customers can pay extra to have their upload speeds increased making the following speeds available:[22]

Download speedUpload speed
25 Mbit/s 25 Mbit/s
50 Mbit/s 50 Mbit/s
100 Mbit/s 100 Mbit/s
300 Mbit/s 300 Mbit/s
500 Mbit/s 500 Mbit/s
1000 Mbit/s 500 Mbit/s

Speeds are given in megabits per second, where 1 megabit = 0.125 megabytes = 125000 bytes.

Cable modems

Current and previous cable modems from YouSee[23]

MakerModelProtocolNotes
SAGEMCOM F@ST 3890 DOCSIS 3.1[24]
SAGEMCOM F@ST 3686 v2 DOCSIS 3.0[25] Discontinued[26]
SAGEMCOM F@ST 3686 v1 DOCSIS 3.0[25] Discontinued[26]
Netgear C6250EMR DOCSIS 3.0[27] Discontinued
Netgear CG3700 DOCSIS 3.0[28] Discontinued
Netgear CG3200 DOCSIS 3.0[29] Discontinued
Netgear CG3000 DOCSIS 3.0[30] Discontinued
Netgear CG2000 DOCSIS 2.0[31] Discontinued
Netgear CVG824G DOCSIS 2.0[32] Discontinued
Scientific Atlanta Webstar DPC 2203 DOCSIS 2.0[33] Discontinued
Scientific Atlanta Webstar DPX 2203 DOCSIS 2.0[34] Discontinued
Motorola SB5101 DOCSIS 2.0[35] Discontinued
Motorola SB5100 DOCSIS 2.0[36] Discontinued
Motorola SB4200 DOCSIS 1.1[37] Discontinued

YouSee TV

On 15 September 2009 YouSee decided to unencrypt its digital TV distribution, under the marketing name YouSee Clear.[38] However, a parallel analogue distribution was maintained for customers with TV sets that were unable to receive digital signals. At the time YouSee distributed channels in both MPEG-2 and MPEG-4 but in April 2013, YouSee stopped this simulcasting to focus on MPEG-4 only.[39] The name YouSee Clear was used until 1 July 2014 when it was renamed YouSee Tv.[40]

The analogue TV signal was finally switched off on February 9, 2016.[41] In early 2017, YouSee switched off their cable radio services, which had been used to redistribute several Danish and foreign FM radio stations.[42]

Today, YouSee broadcasts digital television over coaxial cable and optical fiber using DVB-C and MPEG-4. YouSee also offers IPTV over coaxial cable, optical fiber and cobber telephone cables.

The main products are the three packages: Basic, Medium and Full. Extra channels can be bought separately if the consumer subscribes to at least the basic package.

As of April 2018, YouSee offers 103 channels, of which 72 are in HD.[43]

Set-top boxes

The newest set-top box is a YouSee branded Humax set-top box. It was released on 8 January 2018 and was YouSee's first 4K-capable set-top box.[44]

Current and former set-top boxes:[45][46][47][48]

GenerationReleasedMakerModelNotes
6 8 January 2018 Humax YSR-4000
5 18 April 2016 Humax YSR-2000
4 2008 Samsung SMT-H3126 Discontinued
3 2006 Sagem ICD 60 Discontinued
2 2003 Sagem ICD 4210 Discontinued
1 1997-1999 Sagem ICD 3000 Discontinued

Current channel packages

As of January 2018.[49]

EPG No.ChannelIn HDPackage
1DR1YesBasic
2DR2YesBasic
3TV 2YesBasic
4TV 3YesBasic
5Kanal 5YesBasic
6TV 2 ZuluYesMedium
7TV 2 CharlieYesMedium
8TV 2 NewsYesMedium
9TV3+YesMedium
10TV3 PulsYesMedium
11Comedy CentralYesBasic
12Kanal 4YesMedium
13YouSee Info ChannelYesBasic
146'erenYesMedium
15CANAL9YesMedium
16TLCYesMedium
17Discovery ChannelYesFull
18BBC BritYesFull
19TNTYesFull
20MTVYesFull
21DR3YesBasic
22TV 2 FriYesFull
23dk4YesBasic
24DR KYesBasic
25TV 2 RegionalYesBasic
26National Geographic ChannelYesFull
27DR RamasjangYesBasic
28Disney ChannelYesFull
29Disney XDNoFull
30Cartoon NetworkNoFull
31NickelodeonYesFull
32Disney JuniorNoFull
33DR UltraYesBasic
34BoomerangNoFull
35Nick Jr.NoFull
37TV3 SportYesFull
38TV3 MAXYesFull
39Eurosport 1YesFull
41Eurosport 2YesFull
49TV 2 SportYesFull
50Animal PlanetYesFull
51Nat Geo PeopleYesFull
52Nat Geo WildYesFull
54ID DiscoveryYesFull
55YouSee Extra ChannelYesBasic
63BBC EarthYesFull
65Viasat SeriesYesFull
66YouSee Trailer ChannelYesBasic
73VH1NoFull
8024 NordjyskeYesBasic
81TV 2 RegionalYesBasic
84BBC World NewsNoFull
85CNNNoFull
87SVT1YesBasic
88SVT2YesBasic
89TV4YesBasic
90NRK1YesBasic
91Das ErsteYesBasic
92ZDFYesBasic
93NDR FernsehenYesBasic
94RTLYesBasic
95Folketing ChannelYesBasic
96Local TVNoBasic
DR1 (audio description)YesBasic
DR2 (audio description)YesBasic
DR3 (audio description)YesBasic
DR K (audio description)YesBasic

YouSee Mobile

Parent company TDC had in 2011 acquired the mobile virtual network operator Onfone which at the time were using the network of Telenor.[50] After the acquisition, Onfone switched to the TDC mobile network, but were kept as a separate brand until December 2013 where Onfone were re-branded as YouSee Mobile.[51]

The YouSee Mobile service uses the network of parent company, TDC Group. This network covers 99.5% of Denmark using 2G, 3G and 4G.[52]

It was announced in September 2013 that Huawei were to do a complete overhaul of the 3G and 4G network infrastructure starting on 1 March 2014 and lasting 6 years.[53]

YouSee Mobile Broadband

Using the 3G and 4G network of parent company TDC, YouSee offers mobile broadband with included data ranging from 10 GB to 500 GB.

YouSee Telephony

TDC Kabel TV started offering IP telephony in 2005 branding it Cabletalk.[54] This was re-branded as YouSee Telefoni in 2007 as part of the overall YouSee name change.[55]

YouSee continues to offer fixed telephony services using IP as well as traditional landline.

Retail stores

YouSee now operates 44 stores around the country, after a re-branding of TDC stores to the YouSee brand began in March 2016.[56]

Discontinued products

YouBio

With the prospect of facing competition from both Netflix and HBO when they announced their streaming services would be available in Denmark late 2012,[57][58] YouSee announced plans for their own upcoming streaming service. It would be called YouBio (a play on the Danish word for cinema, biograf), and it launched on 7 December 2012.[59]

The service was available as an app on Smart TVs from LG,[60] Samsung,[61] on Android,[62] and iOS.[63] Costumers could also buy a separate digital media player YouBio Boks which YouSee had developed.[64]

In June 2014 TDC announced YouBio would become a movie rental service as they couldn't compete with Netflix who had been more successful than TDC had imagined.[65] Later in the year YouBio was shut down completely.[66]

YouSee Play

YouSee Play was launched on 6 October 2014 as the future of cable tv.[67] It made it possible for costumers to watch their TV channel subscriptions on smartphones, smart TVs, tablets and computers.

Less than a year later, on 25 August 2015 YouSee Play was shut down, although the features was carried over to the existing main YouSee TV product.[68]

YouSee Wifi-Spot

In March 2014, a new service called YouSee Wifi-Spot was launched.[69] The idea was to create Wifi hotspots around the country by enabling a second Wifi broadcast on YouSee cable modems. A further 10 Mbit/s speed was added on to participating customers bandwidth as a measure to not have the public wifi hotspot affect the customers own private wifi.

The service was shut down by the end of the month, on 31 March 2014, following incidents of people's files and devices being accessed via security breaches between the public wifi hotspot and the customers own private wifi.[70]

References

  1. ↑ Kjærgaard, Bo (5 February 2016). "53.000 kunder forlod YouSee i 2015". Retrieved 16 March 2017.
  2. ↑ Østergaard, Bent. "Politik og økonomi bag beslutningen om et dansk hybridnet". Tidsskrift.dk. Retrieved 19 March 2017.
  3. ↑ Madsen, Erling. "Fjernsynets historie" (PDF). Slots- og Kulturstyrelsen. Erling Madsen/BFE. Retrieved 19 March 2017.
  4. ↑ "TDC A/S". Den Store Danske. Retrieved 19 March 2017.
  5. ↑ "TDCs historie". TDC. Retrieved 19 March 2017.
  6. ↑ Bertelsen, Jens (14 December 2000). "Tele Danmark ændrer navn til TDC". Computerworld. Retrieved 19 March 2017.
  7. ↑ "TDC kabel TV skifter navn". MediaWatch. 19 March 2001. Retrieved 19 March 2017.
  8. ↑ "TDC opgiver navnet OnCable". Finans. 21 October 2002. Retrieved 19 March 2017.
  9. ↑ Hemmingsen, Mikkel (1 May 2007). "TDC opsluger sine datterselskaber". Computerworld. Retrieved 19 March 2017.
  10. ↑ "TDC Kabel TV skifter navn". TV2. 26 September 2007. Retrieved 19 March 2017.
  11. ↑ Breinstrup, Thomas (27 January 2016). "Presset TDC bliver til YouSee i Danmark". Retrieved 20 March 2017.
  12. ↑ "Nyt navn: TDC er blevet til YouSee". 27 June 2016. Retrieved 20 March 2017.
  13. ↑ "Internet via kabel-tv presser sig på". 6 November 2001. Retrieved 17 March 2017.
  14. ↑ Jensen, Karsten (26 September 2007). "Selector skifter navn". Retrieved 19 March 2017.
  15. ↑ Stensdal, Kim (24 August 2015). "YouSee tvunget til at splitte bredbånd og tv op: Nu kan du droppe tv-pakken". Retrieved 17 March 2017.
  16. ↑ Nielsen, Jens (16 March 2012). "YouSee åbner for 100 Mbit bredbånd til en million husstande". Retrieved 17 March 2017.
  17. ↑ Hummelmose, Jens (22 January 2016). "YouSee: Nu har vi 300 Mbit til alle!". Retrieved 17 March 2017.
  18. ↑ "TDC begins DOCSIS 3.1 rollout to offer 1Gbps speeds". 20 May 2016. Retrieved 16 March 2017.
  19. ↑ Ladingkær, Lars (29 November 2016). "TDC: Nu kommer 300 Mbit via telefonstikket". Retrieved 21 March 2017.
  20. ↑ Kjærsgaard, Bo (8 May 2017). "YouSee klar med hastigheder op til 1.000 Mbit/s". Digitalt.tv. Retrieved 8 May 2017.
  21. ↑ "YouSee Bredbånd". YouSee. Retrieved 9 May 2017.
  22. ↑ "YouSee Bredbånd". YouSee.
  23. ↑ "Få hjælp til opsætning af dit YouSee Bredbånd". YouSee. Retrieved 22 March 2017.
  24. ↑ "Sagemcom receives DOCSIS® 3.1 certification for its next-gen cable media gateway f@st 3890". 21 March 2016. Retrieved 22 March 2017.
  25. 1 2 "F@ST 3686 AC". SAGEMCOM. Retrieved 22 March 2017.
  26. 1 2 "Bredbåndsfakta". YouSee. Retrieved 13 May 2017.
  27. ↑ "C6250EMR Data Sheet" (PDF). Netgear. Retrieved 22 March 2017.
  28. ↑ "INSTALLATIONSGUIDE Netgear CG3700" (PDF). Com Hem. Retrieved 22 March 2017.
  29. ↑ "NETGEAR Cable Gateway Earns DOCSIS 3.0 Certification from CableLabs". PR Newswire. 14 December 2009. Retrieved 22 March 2017.
  30. ↑ "CG3000 (DOCSIS 3.0) Data Sheet" (PDF). Netgear. Retrieved 22 March 2017.
  31. ↑ "Netgear CG2000". Speedguide. Retrieved 22 March 2017.
  32. ↑ "Netgear CVG824G". Speedguide. Retrieved 22 March 2017.
  33. ↑ "DPC2203 and EPC2203 VOIP Cable Modem User's Guide" (PDF). Scientific Atlanta. Retrieved 22 March 2017.
  34. ↑ "WebStar DPX2203 Cable Modem" (PDF). Scientific Atlanta. Retrieved 22 March 2017.
  35. ↑ "Motorola SURFboard SB5101 - cable modem Series Specifications". CNET. Retrieved 22 March 2017.
  36. ↑ "SURFboard® SB5100 Cable Modem" (PDF). Motorola.
  37. ↑ "Motorola SURFboard SB4200 - cable modem Series Specifications". CNET. Retrieved 22 March 2017.
  38. ↑ Vestergaard, Marianne; Hejberg, Gitte (19 August 2009). "Fri adgang til digitalt tv med YouSee". Retrieved 17 March 2017.
  39. ↑ Ladingkær, Lars (19 January 2013). "Nu slukker YouSee for det digitale MPEG-2". Retrieved 16 March 2017.
  40. ↑ "Clear skifter navn til YouSee Tv". YouSee. Retrieved 17 March 2017.
  41. ↑ Jensen, Dan (20 August 2015). "YouSee slukker for analogt signal: Nu er det slut for altid med gammeldags fjernsyn". Retrieved 16 March 2017.
  42. ↑ Østergaard, Christian (31 January 2017). "Nu er Yousee begyndt at slukke for FM-signalet". Retrieved 16 March 2017.
  43. ↑ Kjærgaard, Bo (17 April 2018). "HDTV Indeks". Retrieved 17 April 2018.
  44. ↑ Kjærgaard, Bo (8 January 2018). "Videopræsentation – Her er de to største nyheder på den nye 4K YouSee boks". Retrieved 8 January 2018.
  45. ↑ "Sagem ICD 60 Dansk Brugervejledning". Retrieved 17 March 2017.
  46. ↑ "Sagem ICD 4210 - brugervejledning". Retrieved 17 March 2017.
  47. ↑ Hummelmose, Jens. "Selector FAQ". rec.dk. Retrieved 17 March 2017.
  48. ↑ "Alternativer til Sagem ICD60 selector?". rec.dk. Retrieved 17 March 2017.
  49. ↑ "Kanaloversigt". YouSee. Retrieved 3 January 2018.
  50. ↑ Kildebogaard, Jesper (11 May 2011). "TDC køber Onfone for 300 millioner". Retrieved 18 March 2017.
  51. ↑ Breinstrup, Thomas (16 December 2013). "TDC dropper Onfone". Retrieved 18 March 2017.
  52. ↑ Olesen, Johnny (10 April 2015). "Hvem har landets bedste mobilnetværk?". Retrieved 16 March 2017.
  53. ↑ "Kinesiske Huawei skal bygge TDC's 4G-net". 18 September 2013. Retrieved 16 March 2017.
  54. ↑ "TDC klar med nettelefoni og tv via bredbånd". 12 May 2005. Retrieved 19 March 2017.
  55. ↑ "TDC-Kabeltv skifter navn". 26 September 2007. Retrieved 19 March 2017.
  56. ↑ Breinstrup, Thomas (2 March 2016). "YouSee åbner første egen butik". Retrieved 16 March 2017.
  57. ↑ Laursen, Per (12 December 2012). "HBO indleder dansk lancering". Retrieved 19 March 2017.
  58. ↑ Lohse, Gregers (15 October 2012). "Netflix lanceres i Danmark i denne uge". DR. Retrieved 19 March 2017.
  59. ↑ Laursen, Per (7 December 2012). "YouBio lancerer i dag". Retrieved 19 March 2017.
  60. ↑ Ladingkær, Lars (17 January 2013). "YouBio lanceres på LG Smart-TV". Retrieved 19 March 2017.
  61. ↑ Ladingkær, Lars (3 October 2013). "Så er der YouBio på Samsung TV". Retrieved 19 March 2017.
  62. ↑ Ladingkær, Lars (3 May 2013). "YouBio klar til Android". Retrieved 19 March 2017.
  63. ↑ Ladingkær, Lars (10 December 2012). "Her er YouBio". Retrieved 19 March 2017.
  64. ↑ Kjærgaard, Bo (8 July 2014). "YouBio boks". Retrieved 19 March 2017.
  65. ↑ Breinstrup, Thomas (20 June 2014). "TDC: Vi er slået af Netflix". Retrieved 19 March 2017.
  66. ↑ Laursen, Per (8 October 2014). "TDC nedlægger YouBio". Retrieved 19 March 2017.
  67. ↑ Kjærgaard, Bo (6 October 2014). "YouSee Play lanceres som fremtidens kabel-tv". Retrieved 19 March 2017.
  68. ↑ Ladingkær, Lars (25 August 2015). "YouSee Play nedlægges". Retrieved 19 March 2017.
  69. ↑ Møllerhøj, Jakob (6 March 2014). "Udstyr hos YouSee-kunder dækker snart Danmark med gigantisk wifi-net". Retrieved 21 March 2017.
  70. ↑ "Yousee lukker ny tjeneste efter alvorlig fejl". 31 March 2014. Retrieved 21 March 2017.
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