WalkMe

WalkMe
Available in English, Multi-Language
Headquarters 525 Market Street[1]
San Francisco, California
CEO Dan Adika
Key people Rafi Sweary
Eyal Cohen
Employees 600
Subsidiaries Abbi , Jaco
Website www.walkme.com
Launched 2012

WalkMe owned by WalkMe Inc. is a software-as-a-service company that helps users navigate the features of other web-based services.[2][3][4]

Background

WalkMe is a Digital Adoption Platform (DAP) that works by overlaying information in "tip-balloons"[5] in the browser window.[6] These balloons break down online processes into step-by-step instructions.[7] According to the company "The DAP collects data on users' behaviors and action patterns on platforms."[8] This helps users complete online tasks without leaving the screen to watch video tutorials or read manuals or FAQ pages.[9] It also allows users to automatically get specific guidance according to their preference and language.[10]

History

WalkMe Inc. was founded in 2011 by Dan Adika, Raphael Sweary, and Eyal Cohen. In April 2012 they launched the product WalkMe.[10] Their headquarters are in San Francisco,[3] California,[11] and the company is backed by Mangrove Capital Partners, Giza Venture Capital, Gemini Funds, ScaleVP, Greenspring Associates and Insight Venture Partners.[12][13]

In January 2017, WalkMe acquired Abbi, a startup which specializes in mobile A/B testing and app engagement. WalkMe retired the Abbi brand and integrated its services into WalkMe’s platform. In the process, it also migrated Abbi’s existing customers.[14] In April of that year, WalkMe acquired Jaco.[15] In July 2017, the Series E round of funding led by Insight Venture Partners raised $75 million.[16] Insight Venture Partners also led WalkMe’s $50 million round in June 2016.[17]

References

  1. ↑ "First Market Tower". Compstak. Retrieved 7 January 2018.
  2. ↑ Dylan Tweney (2014-04-01). "WalkMe raises $11M to hold your hand as you click through websites". VentureBeat. Retrieved 2014-06-16.
  3. 1 2 Klie, Leonard (2013-11-01). "Customer Support: Keeping Up with the Digital Migration - CRM Magazine". Destinationcrm.com. Retrieved 2014-06-16.
  4. ↑ "2014 Digital Marketing Forecast: 7 Trends To Watch". Nusaresearch.com. Retrieved 9 August 2017.
  5. ↑ Administrative Professional Today (2013-09-03). "1-Minute Strategies: Sept. '13 — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily". Businessmanagementdaily.com. Retrieved 2014-06-16.
  6. ↑ "8 Web Apps That Will Change Your Business". Cio.com. 2013-06-06. Retrieved 2014-06-16.
  7. ↑ Dave Johnson (2013-06-04). "Create online employee tutorials for free". CBS News. Retrieved 2014-06-16.
  8. ↑ Lepofsky, Alan (May 12, 2017). "Digital Adoption Platforms: A New Breed of Software Helps Improve User Adoption of New Technologies" (PDF). Constellation Research: 10. Retrieved 21 February 2018.
  9. ↑ "WalkMe: a Great Way to Improve the User Experience and Harvest Business Benefits? | The Customer & Leadership Blog". Thecustomerblog.co.uk. Retrieved 2014-06-16.
  10. 1 2 "WalkMe". CrunchBase. Retrieved 2014-06-16.
  11. ↑ "The Company". WalkMe. Retrieved 2014-06-16.
  12. ↑ https://techcrunch.com/2016/06/02/on-screen-guidance-startup-walkme-raised-50m-led-by-insight-now-valued-around-400m/
  13. ↑ "WalkMe, A Guidance Platform For Confusing Sites, Raises Another $11M As It Tackles Enterprise". Techcrunch.com. 2014-04-01. Retrieved 2014-06-16.
  14. ↑ Lunden, Ingrid. "WalkMe acquires Abbi.io to add mobile A/B testing and engagement - TechCrunch". Techcrunch.com. Retrieved 9 August 2017.
  15. ↑ Keane, Jonathan (April 4, 2017). "Israel's WalkMe acquires analytics startup Jaco". TechEU. Retrieved 10 December 2017.
  16. ↑ Lunden, Ingrid (July 26, 2017). "WalkMe raises $75M at a '$935M' valuation for its on-screen guidance tech". TechCrunch. Retrieved 10 December 2017.
  17. ↑ Lunden, Ingrid (June 2, 2016). "On-screen guidance startup WalkMe raised $50M led by Insight, now valued around $400M". TechCrunch. Retrieved 10 December 2017.
This article is issued from Wikipedia. The text is licensed under Creative Commons - Attribution - Sharealike. Additional terms may apply for the media files.