Visitor management

Visitor management refers to tracking the usage of a public building or site. By gathering increasing amounts of information, a Visitor Management System can record the usage of the facilities by specific visitors and provide documentation of visitor’s whereabouts.[1]

Visitor management technologies

Computer visitor management systems

Basic computer or electronic visitor management systems use a computer network to monitor and record visitor information.

An electronic visitor management system improves upon most of the negative points of a pen and paper system.[2] Visitor ID can be checked against national and local databases, as well as in-house databases for potential security problems.[3][4]

Visitor management software as a service

Another alternative to visitor management software is an on-line, web based visitor management system offered as a service. SaaS visitor management software for the real estate industry allows landlords and managers to remotely control and monitor access rights without the need to pass physical keys and keycards to new tenants.[5] SaaS visitor management software for commercial offices allows facilities managers to automate their building's reception area with advocates of this type of system claiming a variety of benefits including cost saving and increased security.[6] Many modern SaaS visitor management systems are tablet-based.[7] Top 5 features to look for in a SaaS Visitor Management Software are

  1. Instant Host Notifications
  2. Customized Check-in Process
  3. Digital Document Signature
  4. Detailed Reports and Visitor Insights
  5. Messaging for Teams

Controversy

Proponents of an information rich visitor management system point to increased school security as one substantial benefit.[8] As more parents demand action from the schools that will protect children from sexual predators, some school districts are turning to modern visitor management systems that not only track a visitor’s stay, but also check the visitor’s information against national and local criminal databases.[9]

See also

References

  1. ↑ "How Technology is Evolving the Visitor Experience - Qube Magazine". Qube Magazine. 2017-06-01. Retrieved 2017-06-21.
  2. ↑ "How Technology is Evolving the Visitor Experience - Qube Magazine". Qube Magazine. 2017-06-01. Retrieved 2017-06-21.
  3. ↑ Moorhouse, Ed (20 January 2008). "Kiosks guard the lobbies at Lenape district's high schools". Burlington County Times.
  4. ↑ Toppo, Greg (10 October 2006). "High-tech school security is on the rise". USA TODAY.
  5. ↑ Dale, Brady. "Kisi is a 'digital doorman' so you can control locks with your mobile phone". Technical.ly Brooklyn. Technical.ly. Retrieved 18 May 2015.
  6. ↑ "Virtual Reception Benefits... gimme 5! | Welcm Visitor Management". Welcm. 2017-09-15. Retrieved 2017-10-24.
  7. ↑ Battersby, Jeffery (10 December 2013). "App replaces your human receptionist with an iPad". Macworld. macworld.com. Retrieved 15 September 2016.
  8. ↑ Sims, Ashli (7 February 2007). "Closer Eye On Sex Offenders". KOTV.
  9. ↑ Savicki, Mike (10 October 2007). "School Uses High-Tech Checkpoint for Visitors (article reprint)". Charlotte Observer.
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