True & Co.

True & Co.
Industry Internet, online retailing
Founder Michelle Lam, Aarthi Ramamurthy
Headquarters San Francisco, California
Products Lingerie
Parent PVH
Website trueandco.com

True & Co. is an American online lingerie startup, headquartered in San Francisco, California.

History

True & Co. was founded by Michelle Lam and initially Aarthi Ramamurthy.[1][2] After the early departure of Ramamurthy due to infighting, New York based Dan Dolgin was hired and given the title of Co-founder.[3][4][5] Dolgin has since left the Company.[6] A new Co-founder was named in 2016, the third for True & Co., with operations executive Beatrice Pang given the title. She is formerly of Microsoft Corporation.[7] Lam founded the company after becoming frustrated with trying on bras in fitting rooms.[8]

In March 2017, True & Co. was acquired by PVH.[9]

Service

The company uses a questionnaire and associated algorithm to recommend bra sizes to customers.[10] According to the New York Times, the company's concept allows customers to "choose what fits best."[8] True & Co. sells bras from other lingerie lines as well as from its own branded collection.[11]

True & Co. released a beta version in January 2012 and officially launched in May 2012.[12] According to Bloomberg Businessweek, "True & Co. is often referred to as 'the Netflix of bras.'"[1] In May 2016, the company launched a "Try-On Truck", a mobile lingerie fitting room which has since ended.[13]

References

  1. 1 2 Rosenblum, Emma (October 23, 2014). "Can the Internet Help Women Feel Better About Their Breasts?". Bloomberg Businessweek. Retrieved 4 December 2014.
  2. ↑ Greenfield, Rebecca (October 22, 2013). "Engineering The Perfect Big-Data Bra". Fast Company. Retrieved 4 December 2014.
  3. ↑ "First Aarthi Ramamurthy Fixed Bra Shopping Online—Now She's Got An Idea For Photography Equipment". Business Insider. Retrieved 2017-01-23.
  4. ↑ Edwards, Jim (April 6, 2013). "The Disgusting Truth About How Often American Women Actually Wash Their Bras". Business Insider. Retrieved 4 December 2014.
  5. ↑ Marikar, Sheila (September 12, 2014). "Lingerie shopping with... Michelle Lam". Fortune. Retrieved 4 December 2014.
  6. ↑ "Dan Dolgin | LinkedIn".
  7. ↑ "Beatrice Pang | LinkedIn".
  8. 1 2 Stross, Randall (February 23, 2013). "There Is an Algorithm for Everything, Even Bras". New York Times. Retrieved 4 December 2014.
  9. ↑ "Bra startup True&Co sold to Calvin Klein owner PVH". TechCrunch. March 16, 2017. Retrieved 25 June 2018.
  10. ↑ Stout, Kristie Lu (November 4, 2014). "'Perfect' bra decodes what women want". CNN. Retrieved 4 December 2014.
  11. ↑ Dunn, Laura (March 5, 2014). "Women in Business: Q&A with Michelle Lam, Founder & CEO of True&Co". Huffington Post. Retrieved 4 December 2014.
  12. ↑ Leahey, Colleen (October 4, 2012). "How bra seller Michelle Lam of True & Co. found her fit". Fortune. Retrieved 4 December 2014.
  13. ↑ Chesler, Caren. "How This Online Lingerie Shop Is Letting Customers Try Before They Buy". Entrepreneur.com. Retrieved 26 May 2016.

Further reading

  • Tong, Brian (May 30, 2012). "Zappos for bras: True & Co. to take on Victoria's Secret". CNET. Retrieved December 31, 2016.
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