TripActions

TripActions
Privately Held Company
Industry Corporate Travel Management
Founded March, 2015
Founder Ariel Cohen (CEO), Ilan Twig (CTO)
Headquarters Palo Alto, California, United States
Area served
 Worldwide
Key people
 Ariel Cohen (CEO)
Ilan Twig (CTO)
Nancy Atkinson (COO)
Matt Smith (CMO)
Rich Liu (CRO)
Website tripactions.com

TripActions is a travel management company for businesses and business travelers. It is described as an end-to-end solution that combines booking technology, an inventory of travel options and a 24/7 customer support infrastructure.[1] Booking and managing travel can be done on the web or via a smartphone app.[2]

History

The Palo Alto, California based travel company, TripActions Inc., was founded in 2015 by Ariel Cohen and Ilan Twig (also the founders of StreamOnce, acquired by Jive Software).[3]

In May 2015, TripActions received 4 Million Seed round led by Oren Zeev with participation from Dovi Frances.

In January 2016, TripActions received 14.6 Million series A round led by Oren Zeev Ventures and Lightspeed Venture Partners with participation from SGVC. The company officially launched out of stealth mode and announced their funding in January 2017.[4] Then in October 2017, the company shared that they raised an additional $12.5 Million this time led by Lightspeed with participation from Zeev Ventures and SGVC.[5]

The company since announced a $51 Million Series B round led by the same two investors with participation from prior investors.[6]

The company moved in June 2017 from Menlo Park, California to their headquarters in Palo Alto. [7]In July 2018, TripActions announced their international expansion to Europe with an office in London and their European headquarters in Amsterdam.[8]. They shared potential plans to expand to the Asia-Pacific region to scale their customer support infrastructure.[9].

How it works

All functionality, including administrative travel management may also be done on the companies web application. Across devices users have the ability to book travel, modify reservations, check travel plans, chat with travel support agents, receive real time travel notifications, and expense trips—contacting support for help.[10]

TripActions partners with multiple suppliers in the market to provide users with a wide array of travel selection. Their travel inventory mixes consumer, corporate, and direct options.[11]

The platform uses artificial intelligence and machine learning to optimize booking results, inventory and the support experience. Results are prioritized using the company's travel policies, real-time market prices and individual traveler preferences including loyalty program memberships.[12]

The system's admin dashboard tracks company spend, potential savings, and employee travel patterns. In accordance with duty of care, the admin dashboard features a live map that shows where employees are traveling in real time. Finance and travel teams can contact travelers directly within the application in emergency situations.[13]

Their website names clients such as Box, Strava, Allbirds, SurveyMonkey, Andela, Castlight Health, Malwarebytes, Robinhood, and Procore.[14]

Partnerships

The company partners with Sabre Corporation and is a member of the Priceline Group Affiliate Network as well as the Expedia, Inc. Partner Network to combine inventories for flights, accommodations, and rental cars from direct, corporate, and consumer sites. Users can access ride-sharing applications Uber and Lyft in their mobile travel itineraries while traveling.[15] Additional partners include Coupa and Expensify for expense management within the platform.

References

  1. ↑ Sheivachman, Andrew (18 July 2018). "TripActions Expands Globally With a Focus on Service". Skift. Retrieved 18 July 2018.
  2. ↑ Wolfe, Bryan. "TripActions Aims to Eliminate Business Travel Nightmares Forever". AppAdvice. Retrieved 10 July 2017.
  3. ↑ Roof, Katie. "TripActions raises $14.6 million for its corporate travel booking tool". TechCrunch. Retrieved 6 July 2017.
  4. ↑ O'Neill, Seab. "TripActions Raises $14 Million to Trim Rogue Bookings". Skift. Retrieved 10 July 2017.
  5. ↑ Barzilay, Omri. "TripActions Raises $27M To Transform The $1.3T Business Travel Industry". Forbes. Retrieved 2018-03-14.
  6. ↑ Josephs, Leslie (2018-03-07). "Start-up TripActions raises $51 million to take on corporate travel giants". CNBC. Retrieved 2018-03-14.
  7. ↑ Josephs, Leslie (2018-03-07). "Start-up TripActions raises $51 million to take on corporate travel giants". CNBC. Retrieved 2018-03-14.
  8. ↑ Sheivachman, Andrew (18 July 2018). "TripActions Expands Globally With a Focus on Service". Skift. Retrieved 18 July 2018.
  9. ↑ Habtemariam, Dawit (24 July 2018). "TripActions Opens First Non-U.S. Offices". Business Travel News. Retrieved 18 July 2018.
  10. ↑ Magistretti, Bérénice. "TripActions launches its business travel app and unveils a $14.6 million round". VentureBeat. Retrieved 12 July 2017.
  11. ↑ Harrison, Kate. "After $14.6M Raise In 2016, A New Corporate Travel Rewards Program Arrives On The Scene". Forbes. Retrieved 2 July 2017.
  12. ↑ "Finding the Balance: Why We Focus on Employee Experience and Company Savings". Business News Daily. Retrieved 9 July 2017.
  13. ↑ Moreno, Denisse. "TripActions: Platform Aims To Make Booking Business Trips Easier For Companies and Employees". International Business Times. Retrieved 12 July 2017.
  14. ↑ "TripActions website". Retrieved 13 July 2017.
  15. ↑ "Corporate Travel, Online With Ease And Savings". PYMNTS.com. Retrieved 10 July 2017.
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