Travelgenio

Travelgenio
Private
Industry Travel agency
Founded Spain (2010)
Founder Mariano Pelizzari
Headquarters Madrid, Spain
Number of locations
 Spain
Area served
 Europe and Latin America
Products Flights, hotels, car rentals, travel insurance
Revenue €35 Million (2011)
€90 Million (2012)
€180 Million (2013)
€344 Million (2014)
€449 Million (2015)
€700 Million (2016)
Number of employees
 200
Website

www.travelgenio.es (Spain)
www.travelgenio.de (Germany)
www.travelgenio.co.uk (England)
www.travelgenio.fr (France)
www.travelgenio.it (Italy)
www.travelgenio.nl (Netherlands)
www.travelgenio.pt (Portugal)
www.travelgenio.com.ar (Argentina)
www.travelgenio.at (Austria)
www.travelgenio.com.au (Australia)
www.travelgenio.be (Belgium)
www.travelgenio.com.br (Brazil)
www.travelgenio.ca (Canada)
www.travelgenio.ch (Switzerland)
www.travelgenio.cn (China)


www.travelgenio.dk (Denmark)

Travelgenio is a Spanish online travel agency created in 2010 by the Argentinian Mariano Pelizzari.[1] The company also publishes a survey of trends and customer satisfaction in the air travel industry.[2] [3]

It is specialized for low-cost flights, but it also offers hotels, car rental, and insurances.

In 2011 they billed € 35MM, results that rose sharply in 2012, where there were presented results of € 90MM and, the same happened in 2013, when Travelgenio had a turnover of approximately € 180MM. During 2014, with almost a million bookings and more than 80.000 reservations per month, it rose again to the 344MM€.

Its presence in other countries has been increased since 2012, when Travelgenio arrived in the United Kingdom and France. This situates this online travel agency in almost the most important Spanish rankings of billing companies of this sector.

In 2013 there were summed Portugal, The Nederland, Italy, and Germany to its portfolio, covering the main part of the European market. By now, this online travel agency also has presence in countries like Australia, Singapore, New Zealand or the United States of America. For next year, the expansion they have planned is going to export their mark to countries in South America like Argentina or Brazil, as well as to North America if we talk about Canada.

Actually, it has blogs in each of the country languages where they have presence, that are updated frequently with tourist contents, tips and interesting information for travellers. It also has presence in different social networks like Facebook and Twitter, from where the staffs interact with customers and travellers answering their questions or helping them in any doubt.

At the end of 2012, Travelgenio published the 1st Survey the Satisfaction and Travellers trends. In this survey, more than 145.000 passengers offered their valuation about their experience during their last trips and the main reasons that influenced them, both in positive and negative, for their final satisfaction. On December 2014 it was published the 3rd edition of this Survey, continuing the tradition that started in 2012 and that gives many clues of the sector statements and about the real perception of passengers when they talk about airlines. [4][5]

In May 2013 Travelgenio edited its first travel book called Destinario. A publication of 276 pages and more than 70 destinations that nowadays has been downloaded by more than 2,000 users through some of the free download pages where it is still available.

During December 2013, Travelgenio published their 2nd Survey about the Satisfaction and Travellers trends where about 200.000 travelers were asked about their opinions and experiences during their flights with the main airlines. In these results, it was shown that they search firstly the best prices, putting Ryanair as the most used airline, but defining Lufthansa as the most satisfying one in terms of quality. As in previous years, this survey was really well accepted and mentioned in the most important Spanish newspapers.

Next year, during also December 2014, the online travel agency published the 3rd Survey about the Satisfaction and Travellers trends with more than 100.000 passengers asked about airlines and their flights experience valuation. This was the year when British Airways was the most valued airline for travellers although the most used one was the Spanish Iberia.

May 2014 was the month when the economic results of the previous year were published with 180MM€ billing. This amount shows, according to the experts, that the company is more than consolidated and that it is ready to start its growth in countries like Russia, Singapore or even in South America starting their business in countries like Argentina.[6][7]

Afterwards, a year after, during March 2015, the results of 2014 were unveiled, growing the billing up to 344MM€, an increase that responds to a 91% comparing with the 2013 amount and that raises the company as the first Spanish and European tourist agency in terms of growth for the Inc.500 Europe 2015 ranking.[8][9]

Next year, in April 2016, once more the billing results according to the 2015 exercise were published with an amount of 449MM€, what means a 31% increase and that confirms the evolution from its foundation in 2010. According to the "1000 companies that inspire" elaborated by the London Stock Exchange Group, Travelgenio is one of the most forward-looking companies from the 75 Spanish ones in this ranking.

All the expansion efforts to Latin American, Turkish and Russian markets, and also the consolidation of the European ones have made a new billing results for the 2016 term of 700 MM€, something that increases its growth to a 56% comparing to the previous year.

2016, moreover, has also included the web internationalization for some of the most popular and important Asian-Pacific markets, adding to its portfolio business in countries like Japan, China, South Korea, Taiwan and Hong Kong. This bet is part of the new brand strategy, that hopes to surpass the 2000 million barriers for 2020.[10] [11]

Services

The products and services Travelgenio offers are, mainly, flights, hotels and other services such as insurances, car rental, and transfers. Travelgenio operates through some reservation systems like Amadeus CRS or Galileo, marketing the products of airlines like Iberia (airline), Vueling, Air France or KLM, among other companies.


References

  1. ↑ "Volar desde la web y la crisis" (in Spanish). ElPais.Com. Retrieved December 5, 2010.
  2. ↑ "El precio es el principal factor en la compra de billetes aéreos según Travelgenio" (in Spanish). La Vanguardia. Retrieved December 17, 2013.
  3. ↑ "El 93,4% de los españoles compra su billete de avión en función del precio según Travelgenio y Travel2be" (in Spanish). La Razon Digital. Retrieved December 17, 2013.
  4. ↑ "Las compañías aéreas de 'bajo coste' son las peor valoradas por los pasajeros españoles, según un estudio de Travelgenio" (in Spanish). Nexotur.Com. Retrieved January 4, 2013.
  5. ↑ "Aerolíneas Argentinas entre las 11 compañías aéreas mejor valoradas por los viajeros españoles" (in Spanish). Terra.Com. Retrieved January 4, 2013.
  6. ↑ "Travelgenio duplica su facturación" (in Spanish). Europa Press. Retrieved May 20, 2014.
  7. ↑ "Travelgenio presents its results". News Channel 25. Archived from the original on June 16, 2014. Retrieved June 5, 2014.
  8. ↑ "Las 75 pymes españolas con más proyección de futuro" (in Spanish). Diario Expansión. Retrieved August 25, 2016.
  9. ↑ "1000 Companies to Inspire". London Stock Exchange Group. Retrieved August 25, 2016.
  10. ↑ "Travelgenio alcanza los 700 millones de euros de facturación, un 56% más" (in español). Europa Press. Retrieved June 19, 2017.
  11. ↑ "Travelgenio aumenta un 56% sus resultados alcanzando los 700 millones de euros" (in español). Iberian Press. Retrieved June 20, 2017.
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