ToursByLocals

ToursByLocals
Tour Operator
Industry Tourism
Founded 2008 in Vancouver, British Columbia, Canada
Headquarters Vancouver, British Columbia, Canada
Key people
Paul Melhus, Founder and CEO. Luciano Bullorsky, President. David Vincent, Founder and Chief Technical Officer.
Products Private tours, local travel experiences
Revenue USD 45 million
Number of employees
93
Website www.toursbylocals.com

ToursByLocals is a Canadian-based, international private tour provider. Headquartered in Vancouver, with offices in Buenos Aires, Kuala Lumpur and Glasgow, the company serves upwards of 400,000 clients a year, connecting them with over 2700 private tour guides in 159 countries.

ToursByLocals was one of the originators of the "peer to peer" travel model.[1] Founded in 2008 by Paul Melhus[2] and Dave Vincent, the company initially focused on the basic function of connecting travellers with local guides via an online platform, relying on peer reviews to establish quality control measures.[3] The company has since evolved to offering more closely managed, curated tour content.

The company is a member of the Local Travel Movement,[4] which aims to connect independent and mindful travellers with local people and local experiences.[5] It is a proponent of responsible tourism; through its business model, ToursByLocals aims to deliver more tourist dollars directly to independent tour guides, filtering those dollars through to local economies.

The company experienced some controversy in 2016, when local media in Vancouver criticized its practice of offering tours of the city's Downtown Eastside neighbourhood, contending that these tours were insensitive to the local homeless population.[6]

ToursByLocals continues to be cited by travel media as one of the industry leaders in peer-to-peer tour guiding services.[7][8][9][10][11][12]

References

  1. Levine, Irene S. "From homes to meals to cars, 'sharing' has changed the face of travel".
  2. "Canada's biggest entrepreneurial demographic sport a few grey hairs". Financial Post. 2016-11-09. Retrieved 2017-08-22.
  3. "Private guide the cheapest way to see the sites" via The Globe and Mail.
  4. "Local TravelLocal Guides & Tours | Local Travel". www.localtravelmovement.com. Retrieved 2017-08-22.
  5. "Gaucho For A Day, Argentina - Rough Guides". www.roughguides.com.
  6. Sheppard, Jenni (2016-08-12). "'I would never want to reduce people's dignity,' says DTES tour guide accused of poverty tourism". Daily Hive. Retrieved 2017-08-22.
  7. "World Travel Market Global Trends Report 2015: 'Hipster holidays' gaining popularity in Europe". 3 November 2015.
  8. "Peer to Peer Activities: So Many New Options - Travel Adventures in the Sharing Economy". 2 April 2015.
  9. "One trip, two agendas — and an Irish guide to make it work". Washington Post.
  10. https://www.thestar.com/life/travel_blog/2014/03/great_vancouver_food__attractions_and_hotels_plus_a_free_disney_trip__.html |url= missing title (help).
  11. "Touring With A Local In Budapest". 11 January 2015.
  12. "Travel - Yahoo Lifestyle Australia". au.travel.yahoo.com.
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