Teleperformance Albania

Teleperformance Albania
Industry Customer Management, Outsourcing, Consulting, Professional Services
Founded 2008
Headquarters Tirana, Albania
Number of locations
 3
Key people
 Diego Pisa (CEO)
Number of employees
 1,550 (2013)[1]
Website www.teleperformance.al

Teleperformance Albania (TP Albania) or officially Albania Marketing Service sh.p.k. (AMS) is an offshore business process outsourcing and contact center company in Albania. It is a subsidiary corporation of the Teleperformance Group.

Company profile

Teleperformance Albania was founded in 2008 to provide an off-shore CRM (Customer Relationship Management) solution for the Italian market. Teleperformance Albania started with an initial capacity of 100 workstations and we grew exponentially by roughly doubling that number every six months. In 2014, TP Albania operates from two main sites: one in Tirana, counting more than 516 workstations, and a second one in Durrës, 40 km away, with about 749 workstations.[2]

Awards and recognition

  • 2013 - Teleperformance Albania attended to the Annual Job Fair “work and study” organized by the Ministry of Labor, where was awarded as the “Best Performing Company”.[3]

Locations

  • Rruga Abdyl Frasheri, Hekla Center, Tirana
  • Rruga Egnatia, Kristal Tower, Durrës

References

  1. ↑ http://acp.al/news/748/100-punedhenesit-me-te-medhenj-ne-Shqiperi/
  2. ↑ http://al.www.teleperformance.com/en-us/albania/about-us
  3. ↑ http://al.www.teleperformance.com/en-us/albania/awards-and-recognition
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