Teamwork.com

Teamwork.com
Privately held company
Industry
Founded 1 January 2007 (2007-01-01), in Blackpool, Cork, Ireland. [1]
Founder
  • Peter Coppinger
  • Daniel Mackey
[2]
Headquarters Teamwork Campus One Blackpool, Cork, Ireland
Area served
 Global
Products
  • Teamwork Projects [3]
  • Teamwork Desk [4]
  • Teamwork Chat [5]
Services Web applications
Number of employees
 190 (2018)[6]
Website www.teamwork.com

Teamwork.com is an Irish, privately owned, developer-led web-based company based in Cork, Ireland. Teamwork.com creates task management and team collaboration software to support high-performance teams. The three products relate to project-management, customer support, and real-time internal communications. Teamwork.com was founded by Peter Coppinger and Dan Mackey in 2007.[7] Teamwork.com is used by over 370,000 companies worldwide (including Disney, Spotify and HP[8]) and has over 2.4m active users.[9]

Company history

Coppinger and Mackey founded their company Digital Crew in 2007 and built websites, intranets and custom web-based solutions for clients in Cork, Ireland. Frustrated by whiteboards and software management tools, Coppinger wanted a software system that would help manage client projects but which had to be extremely easy-to-use and generic so it could be used by all sorts of companies. Originally 37signals Basecamp users themselves, Coppinger and Mackey were like many other Basecamp users frustrated by the limited feature set and by Jason Fried's refusal to take on board user feedback[10][11]. Coppinger and Mackey began designing. In October 2007, they launched Teamwork Project Manager, nicknamed TeamworkPM. In March 2015, this was renamed as Teamwork Projects[12]

In 2014, after two years of negotiations, TeamworkPM bought the domain name 'Teamwork.com' for US$675,000 (€500,000).[13] In what was one of the biggest domain sales worldwide, and one of the most expensive ever purchased by an Irish company, the domain name had been dormant since it was acquired by original owner in 1999.[14] Originally the asking price had been $11 million.[15]

In 2015, Teamwork.com was named by Gartner to be one of their Cool Vendors 2015 in the Program and Portfolio Management Category.[16] This was followed by the launch of a new real-time messaging product, Teamwork Chat, in January 2015. Another new product for support desks was launched in March 2015. In June 2015, the company announced a massive recruitment drive to fill 40 new positions by the end of the year.[17]

This was followed by the announcement that the company is investing more than €1 million in a new Google inspired office,[18] and had leased office space in Park House, Blackpool, in what was "one of the most significant office lettings on the north side of Cork city for years".[19]

In June 2016, Teamwork.com renewed its call for more developers, and a further recruitment drive to entice developers to move to Cork instead of locating to Dublin.[20]

Products

Co-Founders, Peter Coppinger and Daniel Mackey, pictured with Cork Company of the Year Award 2016 for best SME.
Co-Founders, Peter Coppinger and Daniel Mackey, pictured with Cork Company of the Year Award 2016 for best SME.

Teamwork.com offers a suite of cloud-based applications: Teamwork Projects, Teamwork Desk, and Teamwork Chat.

Teamwork Projects

Teamwork Projects was launched on 4 October 2007. At this time, among its components were to-do lists, milestone management, creation of web-based text documents, file sharing, time tracking, and a messaging system.[21] In April 2012, sub-tasks were rolled out as it was one of the most requested features from customers. In August 2012, the Teamwork Project Manager infrastructure was moved to Amazon’s EC2 Cloud. Another feature, Gantt Charts were added in March 2013. A few months later, in October 2013, a complete new user interface was launched.

Teamwork Chat

Teamwork Chat was launched in January 2015 and is a real time messaging tool. It allows users to create conversation rooms to organise discussions and is also fully integrated with Teamwork Projects. Teamwork Chat works on Windows and Mac. In February 2016 dedicated iOS and Android Apps were launched.

Teamwork Desk

Teamwork Desk was launched in March 2015 and is help-desk software designed to support customers. The features consist of unified inboxes, assigning tickets, ticket statuses, as well as a customer portal. It allows organisations to manage, monitor support tickets, and it also has a customer happiness rating tool.

Teamwork Timer app

The Teamwork Timer app was launched in June 2014. It allows users to log how much time was spent on tasks, leading to accurate time-sheets and billing.

To date, over 374,818 companies are using Teamwork.com products, with over 105,190,360 completed tasks in Teamwork Projects and 4,596,426 completed tickets in Teamwork Desk.

Awards

In 2016, Teamwork.com was awarded Cork’s Best SME in Cork Chamber’s annual Company of the Year Awards. [22] In 2016, Teamwork.com was named number 7 in Deloitte's Fast 50 tech companies hit €1.6bn turnover. [23] In 2015, Teamwork.com was awarded a Gartner Cool Vendor in the Program and Portfolio Mangagement Category. [24]

See also

References

  1. ↑ "Teamwork duo take on world No 1 Basecamp for $100m prize pot". independent.ie. Retrieved 2016-09-01.
  2. ↑ "About Teamwork.com". Teamwork.com. Retrieved 2016-09-01.
  3. ↑ "The Work and Project Management App Loved by Professionals". Teamwork.com. Retrieved 2016-09-01.
  4. ↑ "Helpdesk Software That Delivers Happiness". Teamwork.com. Retrieved 2016-09-01.
  5. ↑ "Chat, Built for Better Teamwork". Teamwork.com. Retrieved 2016-09-01.
  6. ↑ Hinkle, Haley (27 October 2016). "Teamwork.com to create 50 new jobs at Cork HQ'". businessworld.com. Retrieved 21 January 2017.
  7. ↑ "Teamwork.com Company Profile". Crunchbase: Teamwork.com Company Profile. Retrieved 2016-05-24.
  8. ↑ "The Irish software firm used by Disney are looking for developers to move to Cork". newstalk.com. Retrieved 2016-06-07.
  9. ↑ silicon (2016-05-10). "Start-up Advice: Peter Coppinger, Teamwork.com". Silicon Republic. Retrieved 2016-05-24.
  10. ↑ "DomainSherpa Interview with Peter Coppinger 6 March 2017".
  11. ↑ "Why we moved from Basecamp to TeamworkPM".
  12. ↑ "Project-Management.com".
  13. ↑ "Silicon Republic".
  14. ↑ Kennedy, John (2014-01-22). "Irish software company buys Teamwork.com domain for US$675,000 - Enterprise | siliconrepublic.com - Ireland's Technology News Service". Silicon Republic. Retrieved 2016-05-23.
  15. ↑ "Cork-based company Teamwork.com set for rapid expansion". The Irish Times. Retrieved 2016-05-23.
  16. ↑ "Cascade".
  17. ↑ "Cork-based company Teamwork.com set for rapid expansion". The Irish Times. Retrieved 2016-05-23.
  18. ↑ "Teamwork invests €1 million in office expansion - The Sunday Business Post". The Sunday Business Post. 2016-02-14. Retrieved 2016-05-24.
  19. ↑ "Tech firm leasing three floors". The Irish Times. Retrieved 2016-05-23.
  20. ↑ "The Irish software firm used by Disney are looking for developers to move to Cork". newstalk.com. Retrieved 2016-06-07.
  21. ↑ "Softwareinsider.com - Teamwork Features".
  22. ↑ "Company of The Year Awards 2016 - Part 2: Nominees in the SME category". www.irishexaminer.com. Retrieved 2016-05-25.
  23. ↑ "Top 50 Irish tech companies hit €1.6bn turnover". www.independent.ie. Retrieved 2016-11-07.
  24. ↑ "Teamwork Named Gartner Cool Vendor 2015". www.blog.teamwork.com. Retrieved 2015-06-23.

Further reading

  • Irish Examiner
  • "Irish Examiner" Quote: "Firm that counts Disney as a client hopes to entice developers to plush Cork headquarters." (subscription required)
  • Evening Echo
  • The Irish Times. Quote: "Teamwork has hired a full-time employee to look after setting up the network, which plans to accelerate Saas in Ireland." (subscription required)
  • The Irish Times. Quote: "Datahug founder Connor Murphy has written of his admiration of the bootstrap funding model of Irish start-up Teamwork.com and worries that he is missing out on a huge opportunity in Asia. 'If I was 22 and had just graduated I would be...'". (subscription required)
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