Procedure (business)

A procedure defines how to implement one or several activities of a business process.[1] It identifies the sequence of steps, and specifies for each step what needs to be done, when, and by whom.[2]

A standard operating procedure is a standardized document that describes the details of a procedure for the execution of routine activities. It includes relevant quality criteria and references to business rules, standards, or regulations, so to ensure efficient execution and homogeneous outcome.

Each individual step of a procedure may be further explained in detailed work instructions.[3]

References

  1. "The Key Difference Between a Policy, Process, & Procedure (and Why it Matters For Your Business!) - SweetProcess". SweetProcess. 2013-04-19. Retrieved 2017-01-25.
  2. "ISO 9001 Documentation - What is required? | 9001 Council". www.9001council.org. Retrieved 2017-01-25.
  3. "What's the Difference Between Procedures and Work Instructions?". Bizmanualz. 2013-12-13. Retrieved 2017-01-25.
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