PCM, Inc.

PCM, Inc.
Formerly
  • Creative Computers, Inc. (1987–2000)
  • IdeaMall, Inc. (2000–2001)
  • PC Mall, Inc. (2001–2012)
Public
Traded as NASDAQ: PCMI
Industry Direct Marketer
Founded 1987 (1987) in Marina Del Rey, California, United States as Creative Computers Inc.
Founder Frank Khulusi, Sam Khulusi
Headquarters El Segundo, California, United States
Number of locations
 40+
Area served
 United States
Key people
 Frank Khulusi (CEO, Chairman) Robert (Jay) Miley (President) Brandon LaVerne (CFO, CAO, Treasurer)
Products Computer Hardware, Consumer Electronics, Information Technology
Revenue Increase$2.25 billion (2016)[1]
Decrease$34.8 million (2016)[1]
Decrease$18.26 million (2016)[1]
Total assets Increase$600.2 million (2016)[1]
Number of employees
 3,400 (2016)[1]
Divisions PCM Sales, Inc.
PCMG, Inc.
PCM Sales Canada, Inc.
PCM Logistics LLC
Abreon, Inc.
PCM BPO, LLC
M2 Marketplace, Inc.
Website www.pcm.com
PCM office in Canada

PCM, Inc. is a direct marketing company that offers technology products and services. The company is based in El Segundo, California.

PCM started in 1987 as a direct market catalog via telemarketing, the Internet, direct marketing, print catalogs, and three retail showrooms.

The company has an annual total revenue of US $2.25 billion and currently has over 40 locations in the United States, Canada, Pakistan and the Philippines. It employs around 3,400 people worldwide as of 2016.[1]

History

As Creative Computers Inc.

Frank Khulusi - CEO and founder of PCM Inc.

The company now known as PCM was founded by two brothers, Sam and Frank Khulusi, in 1987 under the name of “Creative Computers”. Creative Computers was launched from the founders’ residence in Marina Del Rey, CA. The company was set up as a mail order catalog company whereby products are advertised through paper flyers/catalogs. Interested customers called in their orders through the provided toll-free "1-800" phone number.[2] The founders then took the order and placed purchase orders to acquire sold products, bill the customers’ credit card and ship the products to the customers. At startup, the company’s catalog consisted of only Amiga computers made by Commodore International. The company became the number one mail order reseller of Amiga computers. In 1993/1994 Commodore went through financial difficulties, which caused it to close its operation in April 1994.

In early 1994, PC Mall obtained authorization to sell Apple computers through its mail order catalog model. The authorization came at an opportune time as the Commodore operation was soon to close. With the Apple authorization and the anticipated growth, PC Mall moved its operation from the back of a retail store to a call center with over 100 seats, a 35,000-square-foot (3,300 m2) distribution center, and over 15,000-square-foot (1,400 m2) of corporate office space.

In first quarter of 1995, the company filed for its initial public offering and went public in April 1995.

In January 2000, Creative Computers change its name to IdeaMall, Inc.[3] The following year, the company changes its name again to PC Mall, Inc.[4]

Growth and Acquisitions

In early 1995, the company expanded its catalog to include PC Wintel products as well. To support the growth, the company moved its distribution center to a 212,000-square-foot (19,700 m2) distribution center next to FedEx hub in Memphis, TN in the third quarter of 1995. In addition to the millions of catalogs mailed monthly, the company launched its first web sites macmall.com and pcmall.com in 1996.

In 1996/1997, the company acquired Computability, a Milwaukee-based company,[5] and Elek-Tek, a Chicago-based company, both dealing primarily with PC Wintel products.

In 2001, the company acquired Wareforce, a southern California-based company. Then, in 2002, the company acquired Club Mac, another southern California-based operation.[6]

In 2011, the company launched its website onSale.com, which focuses on daily deals and electronic products, via the Internet.

In third quarter of 2006, PC Mall Gov, Inc., a wholly owned subsidiary of PC Mall, Inc., acquired the product business of GMRI, a Virginia-based company. GMRI provides IT consulting and technology solutions for Federal agencies.[7]

Then in the third quarter of 2007, the company acquired SARCOM, which was based in Lewis Center, Ohio, into which Wareforce’s operations were subsequently folded. Focusing on enterprise-level businesses, SARCOM offers technology products and services. The Abreon Group, a division of SARCOM, is a consulting and training operation for mid-market and enterprise businesses.

In December 2009, the company acquired the assets of Data Systems Worldwide (DSW), a converged networking company, and in June 2010, they acquired NSPI, a managed services company. Both DSW and NSPI’s operations are now secured under the SARCOM subsidiary.

Venturing into the realm of social networking for the first time, the company launched their Small Business Network, or SBN, in 2009. SBN is an online meeting place catering to the needs of small businesses and small business owners.

The company started HealthDynamix, based in Manassas, Virginia, in early 2010. This division provides information technologies and services for healthcare and medical industries.

In December 2012, the company changed its corporate name to PCM, Inc. from PC Mall, Inc. In connection with the rebranding, effective January 2, 2013, PCM Common Stock commenced trading on NASDAQ under the ticker PCMI and no longer trades under the prior ticker of MALL.[8]

In April 2015, PCM completed its acquisition of IT solutions provider, En Pointe Technologies Sales, Inc. based in Gardena, California. The assets were acquired by an indirect wholly owned subsidiary of PCM, which now operates under the En Pointe brand.[9]

In November 2015, PCM acquired the North American business-to-business operations of Systemax, including TigerDirect, for $14 million.[10]

In January 2017, PCM acquired Canadian Microsoft Cloud solutions leader, Stratiform inc for C$2.1Million.[11]

Hybrid Cloud Data Center

In December 2012, PCM completed the purchase of 7.9 acres of land towards the construction of a new cloud data center that it opened in late June 2014.[12] The Tier III facility is strategically located in a data center-centric development in New Albany, Ohio. The new facility is said to complement its two existing data centers and a 24/7 Integrated Operations Center (IOC) located in Atlanta, Georgia, enhancing PCM managed service offerings, including cloud services, data center hosting and management, remote monitoring and disaster recovery.

Subsidiaries

PCM, Inc. expansion has divided it into several divisions that cater to specific markets and functions.

  • PCM Sales, Inc.
PCM Sales Inc. is the largest division in the company, with almost 1,000 employees. The division provides technology and IT products that mostly cater to small and medium businesses through the company's main website, catalogs, and through the use of social media.[13] This division also offers products, solutions, and services to corporate and enterprise clients.
  • PCM Services
PCM Services is a division of PCM Inc. that provides computing, data management and other solutions to all PCM business customers.[13]
  • PCMG, Inc.
PCMG is a direct marketing reseller of IT products and services for the public or federal government and health care clientele in the United States. The subsidiary provides hardware, software, networking tools, peripherals, storage, supply, and other computing solutions for its target market.[14] PCMG also provides computing, management, and IT design for the hospitals, medical clinics, private and public sectors, non-profit organizations, and companies that are engaged in health care.[13]
  • PCM Sales Canada, Inc.
A division of PCM Inc. based out of Montreal, Canada
M2 Marketplace Inc. is a division of PCM under the name MacMall that mainly targets consumers selling Macintosh computers, iPods, iPads, and all other Apple products. The division also caters to home and consumer technology products and services.[13]
  • PCM Logistics LLC
PCM Logistics supports administrative and fulfillment functions for its parent company, PCM. Based in El Segundo, California, it was founded in 2002 to cater services such as finance and accounting, advertising, information technology, operations, sales, human resources talent acquisition and management, and facilities.[13][15]
  • PCM BPO LLC
PCM BPO LLC is a wholly owned subsidiary of PCM Inc. located in Manila, Philippines. Established in 2005, the company provides back office support for marketing, customer service, IT operations, accounting, and sales of PCM and its subsidiaries in the United States.[16]

Financial Information

As a publicly traded company, PCM, Inc (NASDAQ: PCMI), has publicly available financial statements and reports. In 2013, PCM reported 1.424 billion in sales.[17] Official financial reports, as filed to the United States Securities and Exchange Commission (US SEC) for recent years are available via the table below:

1998199920002001
2002200320042005
2006200720082009
2010201120122013
20142015 2017

News

DateArticle TitleSource
2014-10-14PCMG Official Wireless Architect for Garrett County Maryland Deep Creet 2014 ICF Canoe Slalom World ChampionshipsThe Street
2014-09-19Top Wall Street Stories: Transocean Ltd. (NYSE:RIG), The Home Depot (NYSE:HD), PCM, Inc. (NASDAQ:PCMI), AOL Inc. (NYSE:AOL), Greenhill & Co., Inc. (NYSE:GHL)Equities Focus
2014-09-11PCM Director Sells $104,600 in Stock (PCMI)Sleek Money
2014-09-02PCM to Present at Rodman & Renshaw 16th Annual Global Investment ConferenceThe Street
2014-08-08PCM To Sell Real estate for $20.2 MlnRTTNews via NASDAQ.com
2013-11-06United States Air Force Awards PCM Inc's PCMG NETCENTS-2 ContractReuters
2013-01-02PC Mall Inc Changes Corporate Name To PCM IncReuters

References

  1. 1 2 3 4 5 6 "PCM Reports Record Fourth Quarter and Full-Year 2016 Results". Archived from the original on 2017-03-15.
  2. ↑ Manta. "Creative Computers: Company Profile". Retrieved 1 November 2010.
  3. ↑ "Creative Computers, Inc., to be Renamed IdeaMall; Intensifying Focus on Internet and Business-to-Business Opportunities" (Press release). Creative Computers. January 25, 2000.
  4. ↑ "IdeaMall, Inc. Announces Name Change to PC Mall, Inc.; Name Change Reflects Strategic Focus on Core Business". Business Wire (Press release). April 12, 2001 – via The Free Library.
  5. ↑ Bergquist, Lee (27 August 1997). "ComputAbility to be Sold". Milwaukee Journal Sentinel. Milwaukee, Wisconsin. p. D2. Archived from the original on 30 July 2016. Retrieved 25 October 2010.
  6. ↑ "PC Mall Buys Wareforce Assets". Direct. 10 May 2002.
  7. ↑ Aitoro, Jill (8 September 2006). "PC Mall Gov Buys GMRI's Product Business". CRN. Retrieved 28 October 2010.
  8. ↑ "PC Mall Changes its Corporate Name to PCM Inc". PCM Investors Page. 2 January 2013.
  9. ↑ "PCM Completes Acquisition of Assets of En Pointe Technologies Sales, Inc". PCM Investor Relations. Retrieved April 2015. Check date values in: |accessdate= (help)
  10. ↑ "Blockbuster Deal: PCM Buys North America Systemax B2B Business, TigerDirect Brand". CRN. Retrieved 29 December 2015.
  11. ↑ "PCM Acquires Stratiform, a Technology Leader in Microsoft Cloud-Based Solutions (NASDAQ:PCMI)". investor.pcm.com. Retrieved 2017-03-14.
  12. ↑ "PCM Announces Opening of New Tier II Cloud Data Center". PCM Investor Relations.
  13. 1 2 3 4 5 "PC Mall and its Divisions". PC Mall Inc. Retrieved 28 October 2010.
  14. ↑ PCMG. "PCMG About Us". Retrieved 5 February 2015.
  15. ↑ "AF Services LLC" (fact box). Bloomberg Businessweek. Retrieved 28 October 2010.
  16. ↑ "PC Mall subsidiary opens offshore office". The Manila Bulletin. Manila, Philippines. 27 November 2005. Retrieved 26 October 2010.
  17. ↑ http://files.shareholder.com/downloads/MALL/3448385340x0x765522/2B0A03F6-5B21-45D7-A255-A10D17853296/2013_10K_Final_Filed.pdf
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