NorthLink Ferries

NorthLink Ferries
Public
Industry Transport
Founded 2002 (NorthLink Orkney and Shetland Ferries)
2006 (NorthLink Ferries)
2012 (Serco NorthLink Ferries)
Headquarters Stromness, Orkney, Scotland. Offices in Aberdeen & Lerwick
Area served
 Pentland Firth, Orkney and Shetland
Key people
 Stuart Garrett (Managing Director)
Services Ferries
Parent Serco
Website http://www.northlinkferries.co.uk


NorthLink Ferries (also referred to as Serco NorthLink Ferries[1]) is an operator of passenger and vehicle ferries, as well as ferry services, between mainland Scotland and the Northern Isles of Orkney and Shetland. Since July 2012, it has been operated by international services company Serco.

History

NorthLink Ferries logo used from 2002-2013

The subsidised Northern Isles ferry services, previously run by P&O Scottish Ferries, were put out to tender in 1999. A joint venture between Caledonian MacBrayne and RBS Group, named NorthLink Orkney and Shetland Ferries, won the contract and began operation in October 2002.

A variety of factors, including competition from rival operator Pentland Ferries, the Norse Island Ferries group created by local hauliers concerned about NorthLink's proposed freight pricing, and higher-than-expected operation costs,[2] contributed to financial difficulties within the company. In response, the Scottish Executive Transport Group (now Transport Scotland) made additional subsidy payments of £0.6 million and agreed to restructure subsidy payment timing.[2]

In mid-2003 the company indicated that it would be unlikely to complete its contract due to the financial difficulties. NorthLink defaulted on its lease payments for the vessels in July and August 2003,[2] and in April 2004 the Scottish Executive announced that the service would be re-tendered due to NorthLink's inability to fulfil the terms of the contract.

The company continued to operate under interim arrangements until April 2006 while a new contract was secured.

On 19 July 2005, the Scottish Executive announced that three companies - V-Ships, Irish Continental Ferries and Caledonian MacBrayne - had bid to provide ferry services to the Northern Isles. Irish Continental, however, withdrew its bid in October 2005, leaving two potential operators on the closing date of 1 December 2005. Both of the remaining bids complied with the contract requirements, but Caledonian MacBrayne's lower bid meant it was awarded the contract.

Caledonian MacBrayne formed a company named NorthLink Ferries Limited, which adopted the branding and vessels of its predecessor, and began operating the Northern Isles ferry services on 6 July 2006.[3]

The Northern Isles ferry service was re-tendered in 2011/12 as NorthLink Ferries Limited's contract came to an end.

Initially, the contract's two services (Aberdeen-Lerwick and Scrabster-Stromness) were to be de-bundled. Eligible bids for the services were received from Pentland Ferries (which expressed interest in the Scrabster-Stromness service only), Sea-Cargo A/S (which expressed interest in the Aberdeen-Lerwick service only), P&O Ferries, Shetland Line (1984) Limited (part of local haulage and freight company Streamline Shipping Group), Serco, and the incumbent NorthLink Ferries Limited.[4] The Scottish Government subsequently re-bundled the routes, when insufficient interest was shown in the separate routes.

On 4 May 2012, Transport Scotland announced that Serco was the preferred bidder.[5] This decision was legally challenged in the Court of Session by rival bidder Shetland Line (1984) Limited on the basis that the Scottish Government had allegedly not taken into account that their proposed service scored higher in a quality test than Serco - suspending the securement of the contract.[6] On 29 May 2012 however, the court overturned the suspension and Serco was confirmed as the new operator, ending Caledonian MacBrayne's 10 year involvement with Northern Isles ferry services.[7][8] The contract lasts for a period of six years and is worth £243m.[9]

Serco Group, using the vessels and branding of its predecessor, began operation of Northern Isles ferry services at 15:00 on 5 July 2012.[10] It stated that it planned to make no changes to fares or timetables for the remainder of 2012, and that it planned to "overhaul catering, seating and onboard entertainment" in future.[11]

MV Hrossey departing Aberdeen Harbour, Scotland. Current fleet branding in use since Spring 2013.

In Spring 2013[12] NorthLink rebranded and launched new on board services such as "sleep pod" reclining seats and a premium lounge.[13][14] the contract is due to end in 2018. There has been arguments from the RMT union to bring it into public ownership.

Services

Map of ferry services in Scotland

NorthLink operates two passenger routes:

Fleet

Currently the NorthLink fleet consists of:

Former fleet consists of:

  • MV Hascosay and MV Clare, formerly used for freight and livestock to Orkney and Shetland, sailing from Aberdeen. They were sold in 2010 and 2011 both replaced by both MS Hildasay and MS Helliar.

Ferries on the Aberdeen route have onboard cinemas and occasional live entertainment.

References

Notes

  1. ↑ "Serco Sets Sail". Serco Group plc. 2012-07-05. Retrieved 24 July 2012.
  2. 1 2 3 "Scottish Executive: The NorthLink ferry services contract" (pdf). Audit Scotland. December 2005. Retrieved 2012-07-24.
  3. ↑ Alan Rehfisch (2007). "Ferry Services in Scotland" (pdf). SPICe Briefing. Scottish Parliament Information Centre. Retrieved 2012-07-24.
  4. ↑ "Shortlist announced for Northern Isles Ferry Services contract". Transport Scotland. 2011-11-28. Retrieved 6 July 2012.
  5. ↑ "New Ferry Contract set for Northern Isles". Transport Scotland. 2012-05-04. Retrieved 6 July 2012.
  6. ↑ "Serco ferry contract on hold after legal challenge". The Orcadian. 2012-05-14. Retrieved 24 July 2012.
  7. ↑ "Serco confirmed as Northern Isles ferry operator". The Orcadian. 2012-05-29. Retrieved 24 July 2012.
  8. ↑ Shetland Line (1984) Limited v. Scottish Ministers [2012] CSOH 99 (29 May 2012), Court of Session (Scotland)
  9. ↑ "Serco confirmed as Northern Isles ferry operator". BBC News. 29 May 2012. Retrieved 15 September 2014.
  10. ↑ "Serco Sets Sail - NorthLink Ferries Service Handover Complete". NorthLink Ferries. 5 July 2012. Retrieved 6 July 2012.
  11. ↑ "Our Plans". Serco Group plc. Retrieved 24 July 2012.
  12. ↑ "Serco NorthLink Ferries welcomes new look Hjaltland back to service – NorthLink Ferries". www.northlinkferries.co.uk. Retrieved 2017-06-26.
  13. ↑ "NorthLink ferries to get £1 million makeover". The Shetland Times. 2012-11-21. Retrieved 2017-06-26.
  14. ↑ "NorthLink Ferries Launches New On Board Services and Marketing Campaign – NorthLink Ferries". www.northlinkferries.co.uk. Retrieved 2017-06-26.

Bibliography

  • Cowsill, Miles; Smith, Colin (2010). Passage to the Northern Isles: Ferry Services to Orkney and Shetland 1790-2010 (2nd rev. ed.). Ramsey, Isle of Man: Ferry Publications. ISBN 9781906608149.
  • Cowsill, Miles; Smith, Colin (2016). The Islands' Lifeline: NorthLink Ferries. Ramsey, Isle of Man: Ferry Publications. ISBN 9781906608972.

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