Haidilao

Haidilao International Holding Ltd.
Public
Industry Restaurant
Founded March 20, 1994 (1994-03-20) in Jianyang, Sichuan, China
Founder Zhang Yong
Number of locations
 300 restaurants [1]
Area served
 Asia, United States
Revenue IncreaseCNY$10.63 billion (2017)[2]
Number of employees
 50,000 [3]
Website www.haidilao.com
A Hai Di Lao restaurant in Suzhou, China
Hai Di Lao at 313@Somerset, Singapore

Haidilao International Holding Ltd, (Chinese: 海底捞火锅 or 海底撈火鍋; pinyin: Hǎidǐlāo huǒguō) is a chain of hot pot restaurants founded in Sichuan Province, China in 1994.[4] Its restaurants typically operate under the name Hai Di Lao Hot Pot.

The name of the company originates from a mahjong term in Sichuan, haidilao, literally meaning "fortune".[5] At an early phase, it was a small shop selling malatang. Later it developed and expanded its menu range. Zhang Yong, who came from a small village in Sichuan, is the CEO of the company.[6]

In addition to many locations in China, the company has restaurants in Hong Kong, Singapore, Taiwan, South Korea, and Japan.[7] The first US outlet opened in Westfield Santa Anita (California) in September 2013.[8][9]

Founded as a privately-held company, Haidilao filed to launch an initial public offering (IPO) in Hong Kong in 2018, aiming to raise up to US$700 million for further expansion.[7][10][11]

Service

Food spread at Hai Di Lao

Haidilao is known for their focus on customer service and for offering a variety of free services and entertainment for customers that include: board games, snacks, and manicures for waiting customers.[12][7][9]

References

  1. ↑ http://www.haidilao.com/brand/story
  2. ↑ https://pandaily.com/chinas-hottest-hot-pot-chain-is-going-public/
  3. ↑ http://www.haidilao.com/brand/story
  4. ↑ "Hotpot giant Haidilao set to enter Hong Kong soon". China Daily. 17 February 2017. Retrieved 25 August 2017.
  5. ↑ "Spice of success". China Daily. 4 March 2011. Retrieved 25 August 2017.
  6. ↑ "海底捞董事长张勇：创火锅店福利传奇" (in Chinese). China Cuisine Association. 26 October 2010. Retrieved 25 August 2017.
  7. 1 2 3 Chiu, Joanne (10 September 2018). "Hong Kong's Hot-Pot IPO: A Chinese Chain Serving Pig Brains and Giving Manicures". Wall Street Journal. Retrieved 2018-09-12.
  8. ↑ "Hai Di Lao, Chinese Hot Pot Chain, Plans To Bring 'Noodle Dance' To The U.S." Huffington Post. 22 May 2013. Retrieved 25 August 2017.
  9. 1 2 Burkitt, Laurie (22 May 2013). "Chinese Hot Pot Chain Hai Di Lao Makes Move to U.S." Wall Street Journal. Retrieved 2018-09-12.
  10. ↑ Zhu, Julie. "Haidilao to tap demand for Chinese hotpot with up to $700 million..." Reuters. Retrieved 2018-09-01.
  11. ↑ "China's Hottest Hot Pot Haidilao is Going Public". Pandaily. 2018-05-19. Retrieved 2018-09-02.
  12. ↑ "海底捞餐厅的管理理念和服务理念_经营管理". www.fdcew.com. Retrieved 2018-02-13.

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