Boohoo.com

boohoo.com UK Limited
Retail
Industry Fashion
Founded 2006
Headquarters Dale Street, Manchester, UK
Area served
 UK
Key people
 Mahmud Kamani and Carol Kane, joint Chief Executives
Products Clothing
Revenue £580m
Number of employees
 2175 (Apr 2018)
Website www.boohoo.com
Footnotes / references
Twentyfour | Seven | Fashion

Boohoo.com is a UK-based online fashion retailer, aimed at 16-30 year olds. The business was founded in 2006, and had sales in FY2018 of almost £580m. It specialises in own brand fashion clothing, with over 36,000 products.

History

Boohoo was founded in 2006 by Mahmud Kamani and Carol Kane, who are joint chief executives[1] and previously supplied high street chains such as Primark and New Look.[2]

Business operations

Chief executive Carol Kane claims Boohoo can differentiate itself from its closest rivals, as all their clothing ranges are own-branded with average prices of £17 as of March 2014,[2] comprising 9000 clothing lines. With a primary focus on the 16-24 year old age group, it sells clothing to over 100 countries and as of June 2014 had seven major markets, including the UK, the US, and France. Stock is purchased in small quantities of between 300-500 items at a time, with repeat orders typically of 25% on those that sell well.[3] Customers can order items up to midnight for next-day delivery, including on Sunday.[4] Customer numbers increased by 29% throughout 2016-17, up to 5.8 million.[5]

As an online retailer, boohoo utilise social media as an integral part of their marketing strategy. A social media manager was appointed in 2012, with all employees encouraged to assist the social media team by contributing messages and imagery.[6] As of September 2017, boohoo had 4.4m Instagram followers, 0.5m Twitter followers and 3.1m likes on facebook.[5]

Corporate affairs

Boohoo also runs boohooMAN.com, PrettyLittleThing.com and NastyGal.com, all of the brands are targeted at 16-24 year olds.[7] PrettyLittleThing was acquired in December 2016, with the retailer purchasing a 66% stake in the business at a cost of £3.3m, with the existing management team retaining the remaining shares.[8]

During the year up to April 2017, customer browsing from mobile devices accounted for 70% of total sessions, an increase of 4% from the previous year, with downloads of its mobile app across the United Kingdom, United States and Australia totalling around 2.2 million.[4]

Financial performance

In the 10 months to December 2013, boohoo celebrated sales totalling £92m, with a profit before charges of £10m.[2] By February 2014, total sales had reached £110m, with total profits of £11m.[3]

Turnover in the year to February 2015 was £139.9m, an increase of 27% from the previous year, with an increase of gross profit by 31% to £85m.[6]

In April 2017, Boohoo announced that its profits had almost doubled to £31 million on sales up by 51% to almost £300 million.[9] When the company was floated on the stock market in 2014, it was valued at £560m, and is worth about £2 billion as of April 2017.[9] Internationally, the retailer suggests its 140% growth to revenue of almost £40m has exceeded expectation, whilst growth in Europe was 44% and 42% for the rest of their international operations.[4]

Strong performance was reported in April 2018, when Boohoo announced almost double revenue from the previous year, up to £580 million, a pre-tax profit of £43.3 million and a 22 percent increase in customers.[10]

Awards

The fashion retailer won the Pure-play Etalier of the Year Award at the 2014 Drapers Awards ceremony, in November 2014.[6]

In November 2017, Boohoo.com was awarded City A.M.'s Business of the Year Award.[11]

References

  1. ↑ "board of directors – boohoo.com plc". Boohooplc.com. 24 February 2014. Retrieved 15 May 2017.
  2. 1 2 3 "Family behind Boohoo.com pocket £240m from sale of company shares". The Guardian. 7 March 2014. Retrieved 24 December 2017.
  3. 1 2 "Boohoo determined not to be another fashion sob story". The Guardian. 22 June 2014. Retrieved 24 December 2017.
  4. 1 2 3 "Five strategies that helped boohoo.com grow annual sales by 51%". Internet Retailing. 28 April 2017. Retrieved 24 December 2017.
  5. 1 2 "Boohoo sales rise following investment in technology and the customer experience". Internet Retailing. 29 September 2017. Retrieved 25 December 2017.
  6. 1 2 3 "The Drapers Interview: Carol Kane and Mahmud Kamani, co-founders, Boohoo". Drapers. 6 May 2015. Retrieved 24 December 2017.
  7. ↑ "company overview – boohoo.com plc". Boohooplc.com. Retrieved 15 May 2017.
  8. ↑ "boohoo.com expands with acquisition of PrettyLittleThing". Internet Retailing. 14 December 2016. Retrieved 24 December 2017.
  9. 1 2 "Boohoo online fashion retailer sees its profits double - BBC News". Bbc.co.uk. 26 April 2017. Retrieved 15 May 2017.
  10. ↑ "Fast-fashion chain Boohoo almost doubles sales in 2018". Financial Times. 25 April 2018. Retrieved 25 April 2018.
  11. ↑ "City A.M. Awards 2017". cityam.com. Retrieved 10 November 2017.

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