Bomgar

Bomgar
Developer(s) Bomgar Corporation
Initial release 2003[1]
Operating system Android, BlackBerry, iOS, Linux, OS X, Windows, Windows Mobile[2]
Type Remote administration
License Proprietary
Website bomgar.com

Bomgar is a remote support solution that allows support technicians to remotely connect to end-user systems through firewalls from their computer or mobile device. Using the Bomgar Representative Console, technology support professionals can access and control systems and devices remotely, including personal computers, smartphones, tablets, servers, switches, point-of-sale systems and others.[3]

History

The company originated when Joel Bomgar developed his own remote support solution to cut back on wasted hours he spent travelling while working as a support professional for a local company. In June 2003, he set up a one-page, static website selling his own, home-grown remote access solution, calling it ExpertVNC. Soon thereafter, his two college friends, Nathan McNeill and Patrick Norman, joined Bomgar as co-founders.

In May 2004, ExpertVNC changed its name to NetworkStreaming. In the next month it changed its cloud-based product to an appliance model, differentiating itself from other similar remote support solutions.

In February 2007, NetworkStreaming underwent a significant brand change, and the company name was changed to Bomgar along with the founder's surname – as a simplification of this maiden name Bomgaars.[4]

In April 2018, Francisco Partners announced that it acquired Bomgar from Thoma Bravo[5], which owned Bomgar since June 2016[6]. Financial details of this deal were not disclosed. Bomgar's first Private Equity investors, TA Accociates, placed a majority investment in Bomgar in May 2014[7].

See also

References

  1. ↑ "FAQs". Bomgar. Retrieved 2010-07-03.
  2. ↑ "Bomgar Unveils FIPS-Compliant Remote Access Helpdesk Tool". darkReading. June 21, 2010. Retrieved 2010-07-03.
  3. ↑ Ohlhotst, Frank (January 13, 2009). "Bomgar Offer an Appliance for All Remote Support Needs". ChannelInsider. Retrieved 2010-07-03.
  4. ↑ McNamara, Paul. "Company's new name has familiar ring". Network World. Retrieved 2017-04-04.
  5. ↑ "Francisco Partners Acquires Bomgar | BOMGAR". www.bomgar.com. Retrieved 2018-04-17.
  6. ↑ "Thoma Bravo Acquires Bomgar, Strengthens Security Software Portfolio | BOMGAR". www.bomgar.com. Retrieved 2018-04-17.
  7. ↑ "News | TA". TA Associates. Retrieved 2018-04-17.
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