UST Global

UST Global is a multinational provider of Digital technology and transformation, IT services and solutions, headquartered in Trivandrum, India and Aliso Viejo, California, United States.[6] Stephen Ross founded UST Global in 1998 in Laguna Hills.[1] The company has offices in over 25 countries including USA, India, Mexico, UK, Malaysia, Philippines, Singapore, Spain and Poland.[7]

UST Global
Private
IndustryIT Services
Founded1998
FounderStephen Ross, Founder
& 1st CEO[1]
HeadquartersAliso Viejo, California and Trivandrum, India
Area served
Worldwide
Key people
Krishna Sudheendra, CEO [2] Paras Chandaria, Chairman[3][4]
Number of employees
25,000 [5]
Websitewww.ust-global.com

UST Global specializes in Healthcare, Retail & Consumer Goods, Banking & Financial Services, Telecom, Media & Technology, Insurance, Transportation & Logistics and Manufacturing & Utilities.

Krishna Sudheendra is the Chief Executive Officer of UST Global.[2]

Services

UST Global offers a host of services in areas like Digital, Consulting, Managed Innovation, Human Centered Design, Advanced Analytics, Algorithms, Cyber Security, Engineering services, Embedded Engineering Product development, Tech build, Application Development, Enterprise Quality Assurance, Infrastructure, e-Commerce, Business Intelligence, Data Management, RPA and BPO services.[8]

Recognitions

Innovation

The company has three "engines of innovation". "Infinity Labs" is a network of "innovation gyms" where professionals are invited to experiment without fear of mistakes, 'Innovation Hub' is UST's Idea Management System and 'Open Minds' is a collaboration space on the Web. Forrester Research, in its "Maximising Innovation from ERP Service Providers; Insights from Nasscom 2010" report, noted that: "Companies like UST Global allow their employees to spend part of their time in a research lab, developing user cases for new technologies."[9][10][11] UST Global won the ‘Most Innovative Emerging Corporation Award’ at the International Business Awards 2012 held in New Delhi.[12]

The Kerala state government on 6 November 2017 inked an MOU with UST Global along with Intel for exploring the possibility of transforming the state into an electronic hardware manufacturing hub.[13]

Acquisition

In March 2012, UST Global acquired Andare, a company engaged in developing mobile solutions for large enterprise CRM applications. Andare's iDispatch product is an enterprise mobility solution for the field services industry.[14] [15]

In May 2014, UST Global acquired Kanchi Technologies, a company with primary focus in Engineer Services.[16] [17]

In November 2019, UST acquired Contineo Health, leading healthcare technology consulting firm specializing in Electronic Health Record (EHR) optimization and a partner to over thirty major hospital systems across the US.[18][19]

Mexico Outsourcing

UST Global has tied up with Centro Fox, presidential library and learning centre in Mexico, to facilitate entry into Latin America. Former Mexican President Vicente Fox, spearheads Centro Fox activities.[20][21]

UST Global Campus
UST Global's campus model

Thiruvananthapuram (Kerala)

Bhavani building which hosts UST Global office in Technopark, Thiruvananthapuram

UST Global has started its expansion plans in the capital city Thiruvananthapuram with the construction of an own campus, near Technopark.[22] The campus is spread over 36 acres (150,000 m2). The campus will also feature a 12-acre (49,000 m2) waterbody channeling through the various blocks of the campus.

One of the main building construction completed. It is one of the best Architect building in Trivandrum.

Kochi (Kerala)

UST Global has a facility in Carnival Infopark Phase I, Infopark Campus, Kochi.

Chennai (Tamil Nadu)

UST Global also has a facility in ASV Suntech Park, Mettukuppam, Chennai.

Coimbatore (Tamil Nadu)

UST Global also has a facility in AGT Business Park, Avinashi Road, Coimbatore.

Bangalore (Karnataka)

UST Global opened a new facility in Prestige Shantiniketan, ITPL, Bangalore in 2012.[23]

Gurgaon (Haryana)

UST Global opened a new facility in DLF Cyber City, Gurgaon in 2013.[24]

Bhopal (Madhya Pradesh)

UST Global opened a new facility in Central India, in Bhopal, in 2014. Handling Online Examination Services of different Government Project of recruitment & Selection"

Hyderabad (Telangana)

UST Global opened a new facility in Cyber Pearl, Hitec City, Hyderabad in 2018.

Subsidiaries

CyberProof

CyberProof is a fully owned subsidiary of UST Global and founded in 2017 as a Development and Operations Center in Tel Aviv, Israel.[25]

The company provides a security platform that intelligently manages cyber incident detection and response.

In January 2018, UST Global acquired BISEC, a cybersecurity company, for 5.8 million Dollars and integrated the technology into CyberProof.[26]

CyberProof is headquartered in Aliso Viejo, California, United States and has regional offices in London, United Kingdom; Trivandrum, India; Singapore and Barcelona, Spain. As of 2020, the company has approximately 150 employees worldwide.

Tony Velleca is the CEO of CyberProof and is a CISO at UST Global. Yuval Wollman is President of CyberProof and is responsible for the company’s Israel-based Development & Operations.

Awards & Recognitions
  • Forrester Wave 2018 Award, September 25, 2018, Cited as a Leader for Emerging Managed Security Services Providers (MSSPs).
  • CIO Review Cognitive Award 2019, May 16, 2019.
  • US Business News Awards, as Most Innovative Managed Security Services Provider, October 10, 2019.
  • Cybersecurity Breakthrough Award, October 15, 2019, in Recognition of Outstanding Information Security Services.[27]
  • Cyber Defense Global Awards for Cutting Edge Managed Detection and Response.[28]
  • In December 2019, Cyberproof purchased the Spanish cyber company Necsia.[29]
  • CyberProof wins 16th Annual Info Security PG’s 2020 Global Excellence Awards, February 2020.[30]
  • CyberProof wins InfoSec Awards, February 2020.[31]

Timeline
Timo Glock's VR-01 on display in partner UST Global's Thiruvananthapuram office.
Started Operations in Thiruvananthapuram, Kerala, India
  • 1999 : Acquired Pinnacle Consulting.
Magnecomp International, a division of the Singapore Listed Magnecomp Corporation, acquires an interest in UST.
G. A. Menon becomes the company's Non-Executive Chairman.
  • 2000 : Mr. Ross brings UST Global their first Fortune 100 customer.
  • 2001 : Becomes the fastest company to be accredited with SEI CMM level 5
  • 2002 : Dan Gupta joined UST Global as its CEO.[3]
  • 2003 : Expanded operations with centers in Chicago and New York.
  • 2004 : Expanded operations with center in Malaysia.
  • 2005 : Acquired eBuilt Inc[32]
Assessed at SEI CMMI Level 5 and PCMM Level 5.
Opened BPO operations in Chennai.
  • 2006 : Acquired Canada-based QA Labs Inc.[33]
Initiated European operations with set up of UK office
Acquired 36 acres (150,000 m2) of land for exclusive campus in Thiruvananthapuram.[34]
  • 2007 : Announced USD 130 million expansion plan.[35]
Expanded operations with new centers in Kochi and Makati City.
Entered the 2007 North American Offshore Applications Services Magic Quadrant.
Ranked among Best Green Outsourcers of 2007.
Profiled in Independent Research Firm Report on mid-tier Providers by Forrester Research, Inc.
  • 2008 : Ranked second on the 2007 Top 20 Outsourced Software Testing & QA Vendors Report.
Ranked first for Legacy Modernization Services.
Positioned among the 21 companies in the 2008 North American Offshore Applications Services Magic Quadrant.
  • 2009 : Established GenShare, a joint venture with GE.
Expanded operations with new delivery centre in Chile.
UST Global partners with Kony, Vidyo, Apperian to build on its mobile strategy.[38]
UST Global opens fourth US Domestic Sourcing Center Dallas Metro area, Texas.[39]
UST Global starts operations in Mexico.[40]
UST Global’s iDispatch earns the Vidyo Excellence Award for Customer Service[41]
Acquired Kanchi Technologies Pvt Ltd.[16]
  • 2016 : UST Global inaugurates the first ever campus of their own in Thiruananthapuram on 9 December 2016.
  • 2019 May : Sajan Pillai retires from CEO. Krishna Sudheendra is elevated as CEO.[2]

Controversy

In early 2008, California arbitrators ruled that US Technology Resources, LLC must pay Stephen J. Ross US $7.5 million for his founding interest in the company. The company had disputed the extent of Ross's actual contributions. The arbitration award was then confirmed by the Los Angeles Superior Court and judgment entered in Ross' favor.[43]

References
  1. "Breach of contract, capital contributions, final buy-out". Los Angeles Daily Journal. 22 February 2008.
  2. Pramanik, Ayan (22 May 2019). "UST Global elevates Krishna Sudheendra as CEO". The Economic Times.
  3. "'India can be the services capital of the world'". Rediff.com. 7 January 2008.
  4. "Satendra M. Gupta Chairman, UST Global, Inc". Bloomberg Businessweek.
  5. "Why 'moving slowly' should be at the core of returning to workplaces". HR Executive. 8 May 2020.
  6. "Kerala's IT firm CEO gets international acclaim". Business Standard. 11 July 2013.
  7. "About UST-Global : Contact Us". UST-Global. Archived from the original on 29 July 2013. Retrieved 27 July 2013.
  8. Uttara Choudhury (11 July 2013). "UST Global to hire 3,000 engineers for its new $100 mn India campus". First Post.
  9. "Ideas take the floor". The Hindu Business Line.
  10. "In the News section of UST Global". Archived from the original on 15 April 2012. Retrieved 30 September 2011.
  11. "Forrester's Report on Maximizing Innovation from ERP Service Providers; Insights from NASCOM 2010"".
  12. "UST Global wins 'Most Innovative Emerging Corporation Award'". The New Indian Express. 14 June 2012.
  13. "Kerala govt ink pact with Intel, UST Global". The Hindu Business Line. PTI. 6 November 2017. Retrieved 7 August 2019.
  14. "UST Global buys Andare". The Hindu. 20 March 2012.
  15. "UST Global Acquires Andare;Acquisition to Result in a Suite of Mobile Products Based on Andare's Award-Winning iDispatch Platform". Archived from the original on 15 May 2012. Retrieved 18 May 2012.
  16. "UST Global acquires Milwaukee-based Kanchi Technologies | Bengaluru News - Times of India". The Times of India.
  17. "私のヨガ体験、変わったこと変わらなかったこと – ヨガってやっぱり気持ちいい！".
  18. Global, U. S. T. "UST Global Acquires Contineo Health, a Leading Healthcare Technology Consulting Firm Specializing in EHR Optimization". www.prnewswire.com. Retrieved 27 November 2019.
  19. "UST Global acquires EHR consultant Contineo Health: 3 notes". www.beckershospitalreview.com. Retrieved 27 November 2019.
  20. "Mexico Can Be India's Entry Point To Latin America". Businessworld. 15 October 2012. Archived from the original on 21 May 2013. Retrieved 11 February 2013.
  21. "Technology spend rises during troubled times: UST Global". The Hindu Business Line. 4 February 2013.
  22. "UST Global & Cisco pact for Smart Campus". Deccan Herald. 31 August 2013.
  23. "UST Global sets up new unit in Bangalore". Business Line. 20 February 2012.
  24. "UST Global Expands its India Presence with Telecom Center of Excellence in Gurgaon". Telegraph India. 22 August 2013. Archived from the original on 24 December 2013. Retrieved 23 December 2013.
  25. "Multinational IT Company UST Global Names Israel its Global Cybersecurity Center". Calcalist. 4 March 2018.
  26. "UST Global Acquired Israel-Based Cybersecurity Startup Bisec". Calcalist. 9 January 2018.
  27. "CyberProof Wins 2019 CyberSecurity Breakthrough Award". Prnewswire. 15 October 2019.
  28. "Cyber Defense Global Awards Winners For 2019". Cyberdefenseawards. 10 October 2019.
  29. "CyberProof Announces Acquisition of Necsia Cybersecurity Division". Prnewswire. 3 December 2019.
  30. "CyberProof wins 16th Annual Info Security PG's 2020 Global Excellence Awards". Infosecurityproductsguide. 2 February 2020.
  31. "CyberProof wins InfoSec Awards". Cyberdefenseawards. 2 February 2020.
  32. "US Technology to buy eBuilt". The Hindu Business Line. 11 February 2005.
  33. "US Technology acquires QA Labs". The Hindu Business Line. July 14, 2006. Archived from the original on September 30, 2007. Retrieved February 5, 2007.
  34. "Measures to create more IT jobs". The Hindu. 20 May 2006.
  35. "UST Global parks $130 m in Technopark, eyes South's tier-2 cities". The Financial Express. 23 October 2007.
  36. "UST Global to partner Virgin Racing for F1". The Economic Times. 19 February 2010.
  37. "UST Global Forms Innovation Lab Partnership with CCH". Archived from the original on 15 April 2012. Retrieved 30 September 2011.
  38. "UST Global Alliance and Partnerships - Kony, Vidyo, Andare, Apperian". Archived from the original on 23 September 2012. Retrieved 24 September 2012.
  40. "Vicente Fox visits headquarters of Aliso Viejo company". Archived from the original on 18 October 2012. Retrieved 24 September 2012.
  41. "Vidyo APIs and Partners Open New Markets by Enabling Business Process Applications with VidyoConferencing". Vidyo. 27 September 2012.
  42. "UST Global signs three-year sponsorship deal with CSK". Business Standard. Retrieved 9 October 2014.
  43. "Holland & Knight Secures $7.5 Million Award in Arbitration Over Interest in IT Outsourcing Company | News | Holland & Knight". www.hklaw.com.
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