SuiteCRM

SuiteCRM is a free and open source Customer Relationship Management application for servers. It is written in PHP. Open source CRM is often used as an alternative to proprietary CRM software from major corporations such as HubSpot, Salesforce and Microsoft Dynamics CRM applications. SuiteCRM is a software fork of the popular customer relationship management (CRM) system from SugarCRM. The SuiteCRM project started when SugarCRM decided to stop development of its open-source version.[3] The base SuiteCRM application is built on the last open-source SugarCRM release. SuiteCRM is a greatly extended version of SugarCRM which also contains many additional security fixes that are not available in SugarCRM. It was originally released on October 21, 2013 as version 7.0, and provides upgrade paths for existing SugarCRM users.

SuiteCRM
Developer(s)SalesAgility
Initial releaseOctober 23, 2013 (2013-10-23)[1]
Stable release
7.11.9[2] / November 4, 2019 (2019-11-04)
Repository
Written inPHP
Operating systemCross-platform
TypeCustomer Relationship Management
LicenseAGPL
Websitesuitecrm.com

SuiteCRM won the BOSSIE Award 2015 and BOSSIE Award 2016 for the world's best Open Source CRM. Infoworld, the curators of the BOSSIE awards stated that "In little more than a year, SuiteCRM has inspired the community and emerged as a new leader in open source CRM." The award had been won by SugarCRM for the previous 8 years.

SuiteCRM has been downloaded more than 800,000 times since the original release. A community of nearly 90,000 developers and collaborators has joined the project. It has been adopted by NHS (National Health Service) England's Code4Health[4] programme which seeks to foster open source in the NHS in England.

SuiteCRM comprises the last release of the SugarCRM Community Edition, plus the following additional modules:

  • Products
  • Quotes
  • Contracts
  • Invoices
  • PDF Templates
  • Workflow
  • Reporting
  • Search
  • Events
  • Google Maps
  • Teams Security
  • Portal
  • Responsive Theme
  • Outlook plugin
  • Surveys

In addition to the new modules, extensive bug fixes and many enhancements to the core functionality have been made. There have been over fifty updates since the original project was released.[5] A six-month release cycle is maintained with bug fix and security releases being made available between major releases.[6]

Modules
  • Accounts
  • Contacts
  • Opportunities
  • Leads
  • Calendar
  • Calls
  • Meetings
  • Email Templates
  • Emails
  • Emails - LTS
  • Tasks
  • Notes
  • Documents
  • Targets
  • Target Lists
  • Campaigns
  • Surveys
  • Bugs
  • Cases
  • Projects
  • Spots
  • Employees

Advanced Modules
  • PDF Templates
  • Knowledge Base
  • Sales
  • Workflows
  • Workflow Calculated Fields
  • Cases with Portal
  • Events
  • Reports
  • Reschedule

See also

SuiteCRM Mobile App

References
  1. "7.0.0". github.com. July 4, 2016. Retrieved December 27, 2014.
  2. "salesagility/suitecrm: Release v7.11.9". suitecrm.com. March 28, 2019. Retrieved November 4, 2019.
  3. "SugarCRM in the Next 10 Years - SugarCRM Community".
  4. Davis, Ewan. "Code 4 Health Website".
  5. "SuiteCRM Documentation".
  6. https://docs.suitecrm.com/admin/releases/. Missing or empty |title= (help)
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