Reolian

Reolian was founded in 2009 after an invitation to a tender organized by the government of Macau.[2] One of the objectives of the tender was to liberalize the public bus service market by opening this market to more bus operators by grouping the 60 Macau bus lines into five different sections. In this configuration, up to five different bus operators would have the chance to operate.

After the tender result Reolian was selected to operate three of the five sections available, The remaining two sections were granted to Transmac. Transportas Companhia de Macau was initially disqualified for arriving four minutes late in handling its proposal.[3] After several months of legal battles between the government and Transportas Companhia de Macau, an agreement was reached between all parties on August 13. In exchange for TCM dropping all lawsuits that contest the government's handling of the tendering process, Reolian was deprived from one of its awarded section.[4]

Previous to the operation, Reolian declared that it was facing some difficulties in recruiting the 400 drivers that were necessary to operate properly the 26 bus lines awarded [5][6][7] On August 1, 2011, Reolian started its public transport service officially with 250 drivers instead of the planned 400.[8] The Transport Department therefore asked the other two selected operators, Transmac and Transportas Companhia de Macau to support Reolian with some additional services on four lines until additional drivers could be hired.[9]

In September 2011, Reolian increased the wage of its drivers by 30% to accelerate its recruitment process. 60 additional drivers, coming from other two public operators and private shuttle industries, were recruited following this decision. This put an end to the support provided by the other two operators. At the end of the month, Reolian had 390 drivers, 40% of whom were recruited from outside the public transport industry.[8]

The driver turnover rate during the first 3 months of operation was 20%, which was still affecting its stability.

In February 2012, Reolian took part in Google Transit program. This public transport route planner for Macau was launched. The data of Macau's 58 regular bus lines (excluding special lines) has been integrated to Google Maps.[10]

In January 2013, Reolian's Maintenance Center has been awarded with the Occupational Health and Safety Assessment Series - OHSAS 18001 Certificate. Reolian is the first public transport company in Macau to receive the certification.[11]

On October 1, 2013, the company announced it was filing for bankruptcy.[12]

ZK6902HG bus used by Reolian in Macau, China

Reolian bus maintenance center in Macau, China

Inside Reolian's ZK6902HG bus

Reolian has a fleet of 245 newly equipped buses. 30% of Reolian bus are low entry.

All the buses are equipped with Air Con, LED screen for passenger information, 2 doors (Entrance and Exit Doors), Automatic Gears, and GPS system.[13]

Reolian operated 27 of the 62 public bus lines in Macau:[14]

• Transmac
• Transportas Companhia de Macau
• Transport in Macau

• Official website