My Family Care

My Family Care is an employee benefits company based in the United Kingdom[1]

My Family Care
Limited Company
IndustryEmployee Benefits
Founded14 August 2006
HeadquartersLondon, England, UK
Key people
Ben Black, CEO, Oliver Black, CEO, Amanda Coxen, CEO
Websitewww.myfamilycare.co.uk

Founded by Ben Black the company started as a web based service Emergency Childcare - expanding to set up an Eldercare[2] service and offer other family benefits. Ben and Oliver Black’s chain of successful nanny agencies, Tinies Childcare,[3] were used to support the parents registering for the service nationwide.

As Emergency Child and Home Care Ltd the company offered web based backup childcare and backup eldercare services, winning the Daily Telegraphs Trailblazers Award in 2007.[4] Later in 2007 the company took over BUPA’s corporate childcare division,[5] gaining their personal childcare search and helpline services, plus several key corporate clients.

Over 350,000 employees in the UK have access to My Family Care’s services. Their clients include government agencies, corporations and service firms, as well as the Met Police and the NHS.[6]

  • In 2008, My Family Care won Microsoft's People Moving Business Award for 'Most Innovative use of Mobile Technology'.[7]
  • In 2009 My Family Care was one of the BT Business Essence of the Entrepreneur Winners.[8] As part of the competition, Ben Black had his photograph taken by Rankin.
  • In 2010 My Family Care was one of the Smarta 100 winners.[9] The Smarta 100 awards businesses in the UK.[10]

Services available to UK companies include:

  • Consultancy & Training
  • Backup Care
  • Care Search
  • Life Transition Coaching
  • Relocation Solutions
  • On-Site Childcare

My Family Care also owns the successful parent matching website Nannyshare.co.uk.

In 2019 My Family Care was acquired by Bright Horizons[11]


Notes and references
  1. Blyth, Alex "Reward and benefits: Rewarding in a recession", 2008-11-27
  2. "Emergency Care launches online eldercare service", 2007-30-04.
  3. "Brothers in nanny business to feature in TV documentary" Archived 2012-07-01 at Archive.today, 2002-03-28.
  4. Cave, Andrew. "Allowing the caring to carry on in a crisis", 2006-12-04.
  5. Donovan, Kate "Emergency Child and Home Care acquires Bupa Childcare" Archived 2010-06-03 at the Wayback Machine, 2007-07-31.
  6. Berry, Mike "Care package for staff at Abbey aims to save bank £500,000 a year", 2008-10-02.
  7. "Most Innovative use of mobile technology" Archived 2009-04-12 at the Wayback Machine, 2008.
  8. BT Business Essence of the Entrepreneur Winner "My Family Care - BT Business Essence of the Entrepreneur Winner" Archived 2010-03-28 at the Wayback Machine, 2009-12.
  9. Smarta 100 Winner "My Family Care - Smarta 100 Winner" Archived 2011-07-16 at the Wayback Machine, 2010-03.
  10. Smarta 100 "What is the Smarta 100" Archived 2009-12-05 at the Wayback Machine, 2010-03.
  11. "Bright Horizons acquires My Family Care", 2019-02-12
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