Fastway Couriers

Fastway Couriers is a courier delivery services corporation headquartered in Napier, New Zealand.[6] The company currently operates in Australia, New Zealand, Ireland, Northern Ireland and South Africa.[7]

Fastway Couriers
IndustryCourier
FoundedNapier, New Zealand (1983)
FounderBill MacGowan [1]
Headquarters
Area served
Australia, New Zealand, Ireland, Northern Ireland, and South Africa.
Key people
Brem Ellingham[2]
Chairman
Peter Lipinski[3]
CEO Australia
Scott Jenyns[2]
CEO New Zealand
Bobby O'Keeffe[4]
CEO Ireland
Richard Robinson[5]
CEO South Africa
ParentAramex
Websitewww.fastway.org/

The company has operated as a franchise since 1983,[8] with franchising at the regional and courier level. The company was acquired by Aramex in 2016.[9][10] Aramex is in the top five of transport and logistics players globally.[11]

As part of the acquisition by Aramex, Fastway is in the transition of rebranding to Aramex in select regions such as Australia and New Zealand.

Fastway Couriers has always received negative and unfavourable reports in the way it treats is staff and in 2020 was forced to pay an employee almost 12 years holiday pay.

With over 10,000 1-star reviews as of April 2020 and numerous abuse, employee and franchisee court cases, Fastway Couriers (Aramex) ranks as one of the worst courier services in Australasia.[12]

Fastway couriers are also considered to be Ireland's worst courier company, with 90% of reviewers giving them a 1 star rating.[13]

References

  1. "The Fast Way To Foreign Markets", IDM
  2. "Fastway Couriers announces New Zealand CEO and new direction". Scoop News. 2013-08-26. Retrieved 2014-06-04.
  3. "New CEO to drive online international retail growth for Fastway Couriers". Business Franchise Australia and New Zealand. 2017-01-25. Retrieved 2018-10-12.
  4. "Payzone and fastway couriers". Irishfranchisemagazine.net. Retrieved 2014-06-04.
  5. "Franchise spins quiet revolution in local courier industry | Success stories". Business Partners Limited. 2013-04-18. Archived from the original on 2014-05-02. Retrieved 2014-06-04.
  6. "Management reshuffle at Fastway". NZ Herald. 2018-05-29. Retrieved 2018-09-09.
  7. "Fastway Couriers unites to celebrate 30 years". Franchise New Zealand. 2013-09-26. Retrieved 2014-06-04.
  8. "Fastway Couriers (Australia)". Inside Franchise Business. Retrieved 8 January 2020.
  9. "Courier service sold to Dubai-based Aramex - NZ Herald". www.nzherald.co.nz. Retrieved 2017-07-26.
  10. Aramex to acquire Australasian express & courier firm Fastway Australasian Transport News March 2016 page 15
  11. "Aramex gears up for Australia's peak retail period". Business Franchise Australia and New Zealand. Retrieved 1 December 2019.
  12. "Fastway". ProductReview.com.au. Retrieved 6 January 2020.
  13. "Fastway Couriers Ireland is rated "Bad" with 1.3 / 5 on Trustpilot". Trustpilot. Retrieved 2020-05-01.
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