Amdocs

The company was founded in 1982 in Israel as an offshoot of Golden Pages, the Israeli phone directory company, which was owned by the Aurec Group headed by Morris Kahn.[3] In 1982, Boaz Dotan became Amdocs' first President and CEO. Together with others at Golden Pages, Kahn developed a billing software program for phone directory companies and with Boaz Dotan established a company called Aurec Information & Directory Systems to market this product.[4][5]

In 1985, Southwestern Bell Corporation acquired a 50 percent ownership share of Aurec Information & Directory Systems, and its name was changed to Amdocs. Within two years, the Aurec Group sold off all its holdings in Amdocs for almost US$1 billion.[4]

Between 1990 and 1995 Amdocs took its initial diversification steps, expanding first into the wireline telephony arena and then the mobile space. Over the years, Amdocs has continued to expand its product and services offerings. The company went public on the New York Stock Exchange in June 1998, moving to the NASDAQ Global Select Market in 2014.[4] In 1995, Avi Naor replaced Boaz Dotan as President and CEO of Amdocs.

Amdocs entered the managed services space in 1999 with the acquisition of ITDS.[6]

Amdocs acquired software firm Clarify in 2001 for $200 million.[7] In 2002, Dov Baharav replaced Avi Naor as Amdocs' President and CEO.[8]

In 2005, Amdocs acquired billing and CRM provider DST Innovis for $238 million.[9] In 2006, Amdocs acquired Cramer Systems.[10]

Amdocs acquired Israeli startup SigValue in 2007 for $85 million.[11] In 2008, Amdocs acquired Irish software company Changing Worlds for $60 million.[12]

In November 2010, Eli Gelman replaced Dov Baharav as Amdocs' President and CEO.[13] Also in 2010, Amdocs acquired MX Telecom for $104 million.[14] Also in 2013, Amdocs acquired Actix.[15]

In 2015, Amdocs acquired a majority of Comverse BSS for $272 million.[16] In 2016, Amdocs acquired Vindicia.[17] Also in 2016, Amdocs acquired Tel Aviv-based company Pontis.[18]

On September 7, 2016 Amdocs launched Amdocs Optima, a new division geared towards providing its customer care solution for digital enterprises with less than 10 million subscribers and MVNOs/MVNEs.[19] Later that month, Amdocs acquired Irish software company Brite:Bill.[20]

In late 2017, Amdocs acquired Kenzan Media.[21] In 2018, Amdocs acquired projekt202.[22] Also in 2018, Amdocs acquired Canadian company UXP Systems.[23]

In October 2018, Shuky Sheffer replaced Eli Gelman as Amdocs' President and CEO.

In August 2019, Amdocs acquired TTS, a privately-owned provider of mobile network engineering services, to further expand its 5G capabilities.[24] The acquisition was valued at $50 million.[25] Also in August 2019, Amdocs and Microsoft Azure partnered with SES Networks for satellite deployment. Amdocs had previously developed LF Networking's Open Network Automation Platform.[26] Later that month, Charter and Comcast selected Amdocs to provide mobile service support.[27]

In November 2019, AT&T extended its partnership with Amdocs, aiming to upgrade AT&T's digital support business as well as implementing DevOps.[28]

In January 2020, Amdocs donated resources including food packs to Globe Telecom as part of aid operations for Filipino communities affected by the eruption of Taal volcano.[29] These donations came as part of Amdocs Corporate Social Responsibility program.[29]

Amdocs' broad access to U.S. telephone transaction records has raised counterintelligence concerns in the U.S. government about the vulnerability of this information to exploitation by Israeli spies.[30][31][32] "As early as 1999, the National Security Agency issued a warning that records of U.S. government telephone calls were ending up in foreign hands – Israel's, in particular."[33]

In early 2000, federal agencies conducted a counterintelligence investigation to determine if Amdocs was being used by Israel to eavesdrop on U.S. government communications. The investigation found no evidence of such activity.[34]

• Matrix (protocol)
• VOIP telephony
• Israeli spyware
• Amdocs (Israel) Ltd. v. Openet Telecom, Inc.

• Official Website