Acquire BPO

Acquire Business Process Outsourcing (formerly Acquire Asia Pacific)[7] is an Australian global business process outsourcing firm[8] that specializes in back office support, customer acquisition, customer service, technical support, lead generation and software development.[9] Headquartered in Australia, it currently has sites in the United States, the Philippines and the Dominican Republic[10] with 7,000 employees[11]

Acquire Business Process Outsourcing
Private
IndustryBusiness process outsourcing
Call Center
Founded2005
Headquarters
Melbourne
,
Australia
Key people
  • Scott Stavretis[1] – (CEO)
  • Kathryn Marshall[2] – Chief Commercial Officer[3]
  • Dana Andel[4] – Country Manager Philippines,
  • Len Moreto[5] – Chief Finance Officer
Number of employees
7,000[6]
Websiteacquirebpo.com

History

Formation

Established by Larry Kestelman and Scott Stavretis in 2005, Acquire BPO was initially built to support the need for a better call center facility for Dodo Services,[12][13] an Australian internet service provider.

Expansion

Acquire BPO opened a new site in Dallas, Texas in the United States in 2015.[14][15] The following year, it formally inaugurated its newest delivery center in the Dominican Republic.[16]

Acquisitions

In January 2014, Acquire BPO announced the full acquisition of an animation company, Animation1.[17] In less than a year after completing its previous acquirement, it purchased one of the Philippines’ fastest-growing BPOs, SHORE Solutions, Inc.[18]

Awards
  • In 2017, Acquire was named in the World’s Best Outsourcing Providers list by International Association of Outsourcing Professionals® (IAOP®).[19]
  • Acquire was listed in Deloitte’s Technology Fast 500 Asia Pacific Ranking in 2016.[20]
  • Acquire emerged as the Gold Stevie Winner at The International Business Awards’ 2016 Fastest Growing Company of the Year – in Asia Pacific.
  • In 2016, Acquire was recognized in the Best in Class Contact Center (Over 200 seats) category at the Call Center Week (CCW) Excellence Awards.[21]
  • Acquire was also recognized in CCW Excellence Awards’ Best Corporate Social Responsibility category in 2016.[22]
  • In 2016, Acquire won the Service Distinction Awards at CeBIT Australia’s Business Technology Awards.[23]

References
  1. Scott Stavretis Executive Profile, Bloomberg, Retrieved 2017-01-19
  2. Kathryn Marshall Executive Profile Bloomberg, Retrieved 2017-01-19
  3. "CEI-RD". Center for Export and Investment - Dominican Republic. Archived from the original on 2017-02-02. Retrieved 2017-01-26.
  4. Dana Andel Executive Profile, Bloomberg, Retrieved 2017-01-19
  5. Len Moreto Executive Profile, Bloomberg, Retrieved 2017-01-19
  6. Acquire BPO aims to expand to 10,000 employees in the Philippines Archived 2016-08-25 at the Wayback Machine, Interaksyon, Retrieved 2017-01-19
  7. Acquire BPO PTY, LTD, Australian Business Register, Retrieved 2017-01-19
  8. Acquire BPO to further expand in the Philippines with USD10M investment ,Business News Asia, Retrieved 2017-01-19
  9. Company Profile - Acquire BPO, IAOP, Retrieved 2017-01-19
  10. BFM Vol 3, Issue 1, Business First Magazine, Retrieved 2017-01-19
  11. Acquire BPO aims to expand to 10,000 employees in the Philippines Archived 2016-08-25 at the Wayback Machine, Interaksyon, Retrieved 2017-01-19
  12. Scott Stavretis, CEO of Acquire BPO Archived 2017-02-01 at the Wayback Machine, CEO Magazine, Retrieved 2017-01-19
  13. Outsourcing proves a winner for Young Rich lister Scott Stavretis, AFR, Retrieved 2017-01-19
  14. Acquire BPO’s growth at full speed with more offshore and nearshore locations, IBPAP, Retrieved 2017-01-19
  15. Acquire Pty Ltd. Company Information, Bloomberg, Retrieved 2017-01-19
  16. Acquire inaugura operaciones en área call center El Caribe, Retrieved 2017-01-19
  17. Acquire acquisition of Shore Solutions diversifies services, iTWire, Retrieved 2017-01-19
  18. Australian BPO firm buys out Shore Solutions, Philstar, Retrieved 2017-01-19
  19. Technology Fast 500 Asia Pacific 2016 Ranking, Deloitte, Retrieved 2017-07-06
  20. 2016 Company & Organization Awards Category Stevie Award Winners, The International Business Awards Retrieved 2017-07-06
  21. 2016 Call Center Week (CCW) Excellence Awards Finalists, CCW Excellence Awards, Retrieved 2017-07-06
  22. 2016 Call Center Week (CCW) Excellence Awards Finalists, CCW Excellence Awards, Retrieved 2017-07-06
  23. Business Technology Awards, CeBIT Australia, Retrieved 2017-07-06
This article is issued from Wikipedia. The text is licensed under Creative Commons - Attribution - Sharealike. Additional terms may apply for the media files.