Zetron

Zetron is a manufacturer of the mission-critical integrated communications systems founded in 1980. It is one of three subsidiary companies of JVC Kenwood of Yokohama, Japan.[1]
It offers several equipments for use by Emergency and Public Safety Agencies (Fire, Ambulance and Police) : integrated solutions combine IP-based dispatch, NG9-1-1 call-taking, voice logging, IP fire station alerting, CAD, mapping, and automatic vehicle location (AVL) systems.

Zetron - Fire Station Turn Out: Emergency Dispatch System

Product introductions

  • Radio Dispatch: Capable to dispatch the emergency service officers to the urgent event with interoperation across equipment, departments, agencies, and jurisdictions.
  • E-9-1-1 MAX Call-Taking - It is emergency Call taking system with the standard system capacity of 24 positions with secondary phones, 48 Administrative lines, 8 Hosted sites via Automatic Call Recovery (ACR) feature
  • Fire station alerting and Dispatch: Converting to IP between the central HQ site and the fire stations increases the alerting speed with to open fire station bay doors, control station lights or alarm when station sense an external input
  • CAD and GIS Mapping System - Combination of Computer-aided Dispatch (CAD) & Geographic Information System (GIS), The emergency call taker would dispatch the fire or ambulance officer from the nearest location to the event place.
  • Specialized integrated communications : Alarm reporter, Auto Dialer

History

  • 1980: Zetron is founded.
  • 1981: Introduces paging products for volunteer fire departments (CE-1000).
  • 1990: Opens European office.
  • 2001: The Advanced Communication System (Acom) is introduced, expanding to large-scaled dispatch center capability.
  • 2004: IP-based interface is delivered between Acom and M/A-Com's OpenSky.
  • 2008: New IP-based Fire Station Alerting system begins shipping.
  • 2013: Introduces DMR-based solution.
  • 2015: Announced New video surveillance and security solution.
  • 2017: Established the strategic partnership with Harris Corporation company for emergency dispatch console system [2]

Issues with system compatibility

Certain municipalities, such as Abilene, Texas, have had compatibility issues when updating to newer systems made by other companies.[3]

Notes

  1. ↑ "Kenwood to acquire Zetron". urgentcomm.com.
  2. ↑ "Harris, Zetron announce strategic partnership". urgentcomm.com.
  3. ↑ "Abilene fire department frustrated with new 911 dispatch system". qz.com/. Retrieved 2017-09-18.
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