Society of Consumer Affairs Professionals in Business
Coordinates: 37°48′41.6″N 77°22′41.2″W / 37.811556°N 77.378111°W
| Formation | 1973 |
|---|---|
| Headquarters | Alexandria, Virginia, United States |
| Website | http://www.socap.org |
The Society of Consumer Affairs Professionals in Business, also known as SOCAP International, is a trade organization which represents the profession of customer care across all industries."[1] It was founded in 1973.
Mission
Among SOCAP's core objectives:
- promoting customer care and customer engagement as a competitive advantage in business
- providing educational tools and professional resources to help its members drive business transformation within their companies
- giving members access to thousands of customer care experts across the globe
References
- Bradsher, Keith (November 5, 1987). "Consumer Gripes Range From Sublime to Ridiculous". Los Angeles Times. Retrieved 2009-10-19.
- "Organisation Profile: Society of Consumer Affairs Professionals in Business". ELSNET. Retrieved 2009-10-19.
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