Outsourced document processing

Outsourced document processing is a specialised area of business process outsourcing involving the outsourcing of document processing, to a third-party service provider that is a specialist in that area. Document processing involves the conversion of typed and handwritten text on paper-based and electronic documents (e.g. scanned image of a document) into electronic information utilising one of, or a combination of, intelligent character recognition (ICR), optical character recognition (OCR) and experienced data entry clerks.

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